Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good quality just wish the fit was a bit different.
Great material and fit. The outfit is cute and comfortable
Amazing, had an issue with one I ordered it was to big so I got another one and it fits great
Shipping took a while but love the dresses. They are very flattering on me!
Shipping was pretty quick and the product was perfect! I would definitely buy from them again :)
Purchased two scrunch dresses and two pair of shorts. The dresses fit perfectly but my shorts were a little snug. Overall great shopping experience!
I received my items on time and they were in good condition upon arrival. I love the exercise bike shorts with pockets. They're my favorites. My mom loves her mesh beach bag with built in cooler. I love the look of my plus size (16/18) dresses with built in shorts… but HATE that the shorts ride up when I'm just walking around the house let alone anything else. The exercise shorts don't ride up at all. Best thing about the dresses is that the padding from the built in bra is removable.
I will probably chose to purchase more shorts over the dresses.
The whole process was very easy & simple. The replies to concerns & questions were quick as well.
I had a wonderful overall experience and the quality of the products are very high and exactly what I ordered! Will definitely be purchasing again in the future
The only reason this is a 4-star rating rather than 5 is because sizing is a bit inconsistent across lines. For example, Medium is a very safe size for tops regardless of whether it's a bra, tank, T, etc. Some of the Mediums I ordered fit perfectly and others were very tight, so I had to exchange them. Fortunately, customer service took EXCELLENT care of me, so I felt like they genuinely cared about my experience and my business. Aside from fit, the pieces themselves seem well constructed so I have no reason to think they'll fall apart prematurely.
Overall, Halara products are of good quality, comfortable, and very flattering, and their customer service takes exceptional care of you. For all these reasons I have no reason to look elsewhere for athleisure!
It was very easy! I love the dress! Very comfortable and soft. Will purchase again soon
Dress was great but the shorts seemed over priced because the quality didn't match that of the dress could have bought better ones somewhere else
Love the skirt! Shipping was some what fast! Highly recommend!
Fast shipping and love their website. It was easy to find what I wanted.
Love love love the outfit…. Comfortable, pretty, versatile. Wow!
The product was as described. They are very comfortable.
It was nice over all to site wish they would group things together to make it a bit easier. Do not need a listing for each color
I was highly skeptical about purchasing from this site, but I'm glad I did. The dress and skirt feel great and NOT too tight. Shipping was fast, about a week or two. I'm definitely ordering more dresses in different colors.
Love the dress! I would buy every color and style if I had the money
I love the skirt and dress! Perfect fit, great fabric, fast service. I may have to order more!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rachel, we're sorry to hear about the quality issue. Could you please send us your order number? Please be assured that we will sort out the issue upon your reply.