Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great product and great fit. Delivery was quick and easy to use website.
My package was handled with care. I received the package on the day it was supposed to be here.
All of the stuff I bought fit perfect and are very comfortable
Shipping took a very long time. The products were nice, but pretty expensive for something that I could get at Abercrombie that wouldn't take as long to get to me.
Honestly, I bought from Halara because I kept seeing the advertisements for it on Instagram, however I am very pleased with the products. I bought a tennis skirt and a pair of shorts, and the quality of the product is great! It wasn't what I was expecting at all, it's better! The tennis skirt is short, however because I am only 5'0", it's not too short on me. I love the shorts under the skirt and the pockets! Overall, the products made me very happy and I will definitely be purchasing more!
Easy ordering and product came fast! The product is soft and it fits great!
It was an excellent experience and love the clothing!
Love my items! Will be purchasing again for sure. Thanks!
My experience was wonderful and I even talked to customer service.
The website was easy to use and the dress was delivered quickly
I am so disappointed that my order arrived and The shorts and skirt did not fit... they were almost comically small for what was supposed to be an XL. I even sized up according to the size charts and everything was still so tiny :( my friend who is a size 0 fit the skirt and shorts...
Wish the shipping was faster and I would order more.
The order process was easy and when the clothes arrived I was actually blown away by the quality. The fabric was substantial, the fit was perfect, and I'll be sure to get lots of use from them.
Only wish shipping was a little faster since it was sent from China. But it was worth the wait.
Besides the slow delivery, the 3 dresses I bought are super cute, fit great and are perfect for my active lifestyle. Can't wait to buy more!
Order received quicker than expected. Second purchase. Will order again.
One of my items came damaged and when I asked for a new one they sent me a gift card that wouldn't cover the entire cost for a new one.
Hi Jolie, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
This dress was just as I had hoped! Fits perfect and came within the time frame stated.
For something that comes from China I got my items in 2 weeks. I have bought from halara 3 times now because the quality is beyond expectations and they are 100% true to size (I'm a medium).
Everything was great but the shipping turnaround time.
Hi Kody, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kora, sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.