Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Amazing brand, fits really weel and really soft, my everyday dress!
Excellent! Thanks for great customer service and excellent quality.
My wife loves it! She wears all the time around the house :)
I bought two skirts and a dress. All of the items were true to size and fit nicely! The quality is excellent and the shipping was very quick.
Great! The fabrics are amazingly soft and wonderful quality. Some styles fit small to size. Otherwise very happy with my order.
Double the delivery time then quoted. Notifications were not accurate.
Good experience overall only the sizing was a little off. I needed to order a size smaller
Great quality especially for price! Fits true to size.
I had a wonderful experience. When i wanted to change my order, they were so kind in sending a gift certiciate.
Easy website to use! So many colours to choose from
The color is not at all what is pictured on the website
Went great, very fast shipping and love the swimsuit!
Clothing I purchased was very short and not at all the length of a dress.
I love the dress. It came in a timely manner and I was able to wear it for the Fourth of July event that I wanted it for. Love it now for summer!
The dress and skirt I ordered are super flattering, just like the pictures!
I am in love with this dress! Will purchase more when I can!
Dear Halara!
So much thank you! Your shop is the best!
I recived my order, dresses are best quality, beauty, comfortable, good dress length, good price, didn't shrink after washing, i recieved so much compliments from my friends
HALARA KNOWS WHAT GIRLS LIKE!
I recommended you to all my friends!
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Best regards,
Stasy Il'in
From Russia with love
It took about 12-14 days to come but the return policy is 14 days so I feel like that isn't fair. I also feel like the sizing is varied. Leggings in medium were way bigger than dresses in medium.
Good quality products. Good customer service. Will re order
Took too long to arrive and it came a little tight I ordered a medium and it's a little tight on the breasts and I'm normally a S in dresses
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elly, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!