Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Website was easy to use. Shipping didn't take forever.
The item does not fit and making a return is difficult.
Please advise
Ease of site navigation and quality products and post-purchase service! Thanks so much!
The whole experience was easy and simple. The clothes are also of great quality. Would always buy from here.
It came on time. I'm very happy with the experience.
Shipping was communicated very well and came pretty quick
Good quality products that are very cute and stylist. Some of the sizing varies among products. Long shipping process.
The site was very easy to use. I wish there were more honest reviews available. It seems like a lot of them on the site were bots. I liked the colours of the clothes more than other stores. However when I received my order, I was frustrated to find the shorts were way too small for a L. The L bra I ordered was fine. Sizing was very small.
It took a long time to receive the order. The clothing was very nice for a very good price.
I liked the Halara customer service. The products ordered disappointed me a lot in quality of the fabrics and how the sizes turned out. Even in size M some pieces were too small.
Hi Mona, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I first ordered a dress which was a Large. It was a little big but I wear it. Love the material. I've lost 15 lbs. Bought another dress then which is a medium. It's beautiful and i love the material. It wears like a small - so I can't wear it. Wayyyyy toooo tight. How can the sizes vary drastically? I ordered according to the size chart. I'd like to exchange it for the large. Is that possible?
Hi Laura, sorry to hear our product ordered wasn't the right fit for you. We have sorted out the issue via Email. Please check your inbox, or maybe even your spam folder. Thanks!
Just took too long for shipping, otherwise everything else was fine
Took forever to arrive but everything I received is awesome!
I love the products so much. Not only are they for working out but they are also for fashion. I can't wait to rock the tennis skit to school. I love the dresses because they are completely comfortable and I look amazing in them. I completely recommend.- Betty k.
Excellent quality dress! Fast shipping! Very happy with my purchase and told all my friends to order from here as well!
The site was easy to use, item shipped fast. Loved the look of the skirt i bought as well super cute!
The sizing was a bit off so I had to do a return which unfortunately cost me. When I received the new items I ordered, the sizing was still off sadly. I ended up keeping these items and just altered them to fit better.
I originally received a dress and it broke once I tried it on, customer service was phenomenal and I received a new dress within a week of reordering it, free of charge.
The process of ordering the clothes is easy and the shipping was not too bad.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darla, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.