Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shopping experience was fine, but one of the garments is poorly made, has stitches missing etc.
I love this halara dress! I'm pregnant and have been searching for something flattering for summer months. I only wish I bought the dress with thicker straps so that's next on my wish list!
No why do you want me to write a whole letter I don't want to yes it was good what else do you need
Shipping took a bit longer than expected, otherwise, the experience was great.
Hi Mj, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Shipping took forever but the dresses were worth it. I will order again but make sure to use express shipping!
Hi Rae, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I absolutely loved the product, fast delivery, great material!
I love all the items I purchased. High quality, cute cut. They just took a long time to get here
My order arrived on time and was packaged well. I was also happy with the delivery updates.
I love my halara dresses! They were delivered at a good time and exactly what I had expected!
Exceptional quality, so glad I purchased. Absolutely loved the dresses and will be back to order more.
Great will buy more! For sure! Lots of great items to choose from and sizing was accurate
I love my halara dresses. I purchased the white one and tie dyed it for an event.
It took a month to get here shipping was not 15 days
Hi Sarah, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Fast shipping times, website was easy to use and great products
It was a birthday present for my daughter. Her birthday was on 7/13. She loved her outfit.
The tank tops were exactly as advertised and arrived in a timely manner.
Easy to choose the item I wanted, and it came rather quickly
I had a couple items not fit correctly and it was very easy to contact customer service and get an alternative option figured out.
Love the dress! It is as described, and it is very flattering.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alicia, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.