The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
A++++ amazing product! Great delivery! Bought twice!
Customer service was nice but shipping was too long so the return window was over 2 days after I got my product
Love the pants! They make the legs and butt look so good!
The dress is very cute and high quality. It arrived in a timely manner.
Very good quality and extremely comfortable. Would definitely buy again
Shipped must faster than expected. Very happy with everything.
The shipping was extremely late I was really worried about receiving it, but makes me skeptical of ordering again but I love the dresses
It was very good. Everything I ordered arrived at the same time and the fit was perfect.
The items are high quality, true to size and a great price. Shipping takes about 3 weeks but the items are worth the wait. Order one size up if you are concerned about the fit.
My items arrived in one piece! Both fit perfectly!
Great dresses, they arrived after what i needed Them for but they are very comfortable and will get used regardless!
Great and quick customer service, very low effort.
I wear a small but reordered the medium. Both are great the elastic was slightly to tight for me in the small. Best purchase ever!
It was great! I would recommend to my friends. I got two dresses that I love. I wish the price was a little cheaper.
Love it and it's fit perfect, and the material feel nice in my skin!
Good products, decent shipping time and good prices
Everything fit perfect and looked amazing! It was easy to purchase and came in looking exactly as it did online.
Loved the dress, cute and very good quality. Fit very well. Shopping was quick and easy.
I received everything- very happy with the experience!
It was great. The dress was quality. The order came fast and even when I was emailed that the dress I ordered was out of stock I was assured my dress would be coming soon.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.