Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Super quick and great quality products! Received my package in less than a week and got updates
The dresses run ridiculously small. I was so very disappointed
Very fast and very helpful with my two orders combined shipping fees reinbursement.
I also really love the two bras I received. Will recommend Halara to my friends.
The shorts are adorable and look exactly like the pictures but the size runs smaller. I got medium because that's usually what I get for most shorts and it was a bit tight
Hi D, Sorry to hear you were a little disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
The shipping took a bit longer, but I understand because it was coming internationally.
I love the quality of the items I've purchased. I have made 2 orders, and been happy with my purchases.
Absolutely love my outfits! I definitely would recommend others to y'all!
Love the dress! The material feels great and I get so many compliments on it.
Some of the sizing is a bit different by color of the same product but overall very happy with purchases!
Hi Andrea, Sorry to hear you were a little disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Love the clothes, took a very long time to ship. Would like to see a quicker process
Hi Chloe, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Very fast delivery the quality is amazing and size just perfect. The best little deess ever
I really loved the Halara dresses. The fabric is so soft and buttery. The only issue I had with the experience is that I ordered the same dress in two different colors, and even though I ordered the same size, one of the dresses was basically a while size smaller.
Still loved the one I kept though.
Shipping took very long. Dress is a little too short it's almost inappropriate in public
Hi Olivia，sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Everything was great, but the clothes took a really long time to show up. I'm not patient enough to tolerate the wait time
Hi Lucien, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Took a little long to get here and a little expensive but overall great!
Hi Claire, sorry to hear about your negative experience regarding shipping. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Shipping was very slow and I would prefer to order from brands with less than a week shipping time, but I liked my items.
Hi Hayley, sorry to hear about your little bad experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
The products came quick. Fits true to size and the material is comfortable and soft! Thank you!
It took a bit longer than I thought to get my purchase but it was worth the wait, I just wish the dress I bought was a bit longer but that is a personal preference! Overall, great experience.
Hi Angelique, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Just fine, very smooth and no problems. I hate the spinning wheel of discounts pop up though. Maybe if it was a smaller thing but I hate the ones that take up the whole screen!
Fit too small based on size chart - was ok I gave them to a friend
Hi Eves, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi L, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.