Mr. Bose did a great job on my computer clean up today. He was most professional and did a good job for me. He represents your company well, and you should be proud of his work.
Gene Chapman
Del Rio, Texas
Guruaid has always been very good in keeping my computer running. My biggest problem is that I wait to long to get it serviced. You are paying for the service and not really using it to get its true value. I am going on my fourth year of service from them.
Thank you very much. Service person ******* was very good. He quickly took care of any problem I may have had. I so love the way you communicate. Not all of us can understand as we should but you make it east to relate. I do feel that I can trust to get the job done thanks
I am very pleased with the work done today in terms of knowledge base and the amount of time it took to correct the problem. I would recommend GuruAid as a dependable source for computer technology/support.
Once again... guruaid came to my rescue in cleaning up my computer. I truly appreciate the help I was given. My questions were answered quickly, and I'm very happy that I've gotten in contact with them!
I became aware of Guruaid when I contacted the helpline for McAfee after a supposedly automatic renewal of McAfee software went wrong. Guruaid gave prompt and excellent support by sorting it out (albeit for a fee!). It seems to be an excellent support service for those who are not boffins. Time will tell over the coming weeks, but it has started well...
We are so happy to have taken another contract everyone that worked with us today was extremely knowledgeable my wife is going to try every thing today if she has any problems she will call back. Also everyone was polite.
Today I had to call GuruAid for assistance with issues i've been having with my computer. As always, the people I spoke with are extremely professional, eager to help, and can quickly get issues solved. I want to say a special thanks to Fayed for helping me today. He attended to each and every issue I called in for, and then asked if there was anything else he could do for me. GuruAid is a super company, which I would highly recommend.
These people really know their stuff. I'm glad I subscribed. When ever I have a problem they know just what to do to fix it. Way to go, guruaid!
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I have had an awesome experience today, in regarding the help with my computer and printer! I have recommended this service to a couple of friends! The patients is remarkable!
Thank you again for all time put in for me!
I contacted GuruAid again today. Yesterday they did a great job of clearing up a lot of junk and unwanted and dangerous things on my system. They cleared it up nicely. Today, I called because I had a problem with a check printing program I just purchased. They took care of that also. Love GuruAid. Have been with them for several years. Highly recommend them to anyone with a computer or IPad and is not too electronic savvy.
I have been a customer of GuruAid since my house was struck by lightning earlier this year and I had to get all new equipment. I would recommend them to anyone. Their technicians are excellent, responsive, easy to communicate with, do their jobs efficiently while explaining what they are doing. I am very happy to be a GuruAid customer.
I found these guys very helpful and very patient with my and spent a whole day "servicing" my computer. I paid a year's subscription in August but forgot to ask them for remote access in September.
I have this morning sent my phone number and details to them for help as my computer keeps freezing so I will update this later to let you know if they have contacted me to uphold their end of the contract.
I had problems installing antivirus software so I spoke to someone at GuruAid and allowed him remote access to my computer. He said showed me loads of "viruses" I had and promised he could then install the antivirus then but not before; all for £80. I said no and stopped his remote access. I then rectified the problem myself by un-installing outdated software and installing the new. This is now running fine and has detected no issues with my computer. Moral of the story; "Do not trust, they will make you believe you have more issues with your PC then you really do".
I can't praise GuRu Aid enough. I have never been less than pleased with the service, and the agents are so understanding of my lack of knowledge of the computer. Always thorough & don't leave 'til I'm satisfied. I give them 5 stars.
I have recommended GuruAid to others who may not know how to take care of problems on their computers. They may already have contacted GuruAid for assistance.
It just seems to take so long to get through a session sometimes, but it must be what it takes to correct the problems as on this session-it was over 3 hours. Sorry, but it is very tiring
Guru Aid has the best technical support and services. No matter what the problem, they can fix it. My technician, Raja Ramaswamy, did a superb job cleaning up my computer and helping me fix my printer problems. I salute them as the best in their field.
I would recommend their services highly. They are complete from start to finish. They do not rush and completely finish the issue that you call about. Every technician that I have spoken to has been knowledgeable, courteous and very problem solving. Thank you all at GuruAid.
I have gone to GuruAid on several occasions for maintenance/clean up and have been quite pleased with the help I have received from their technicians. They are most patient(I am not computer savvy) in working with me and are very amiable during the process. At this time, I do not hesitate to recommend them.
Sandy
Excellent service. All the reps are very, very patient and helpful. What I especially like is the follow-up. Once the chat is finished, they don't just disappear, but call back in a few days to see how things are going. Great customer service in a time when that is not so common.
Overview
GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
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Business History
GuruAid is a global next-generation computer support service provider for consumers and small businesses in the United States, Canada, United Kingdom, Ireland and Australia. Launched in 2010 our subscriber base includes thousands of consumers and hundreds of small businesses.
With the use of sophisticated tools and a dedicated team of IT specialists, GuruAid provides high quality technical support services to its customers. Our services are designed to help customers with online instant support for computer related problems.
Our range of independent technical services spans across Microsoft & Apple operating system platforms, securities software such as Norton, Mcafee, Kaspersky, and computers from major OEMs such as Dell, HP, Acer.
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