website thubmnail of GuruAid

GuruAid

How would you rate GuruAid?
grey star
grey star
grey star
grey star
grey star
GB
2 reviews
0 helpful votes
Follow robert d.
Unfollow robert d.
Send Message
Share Review
Report Review

I have been using Guruaid for some time now and find that the level of service that they provide is more than excellent. Whatever problem I have, they fix it in a reasonable time and are always very polite. I can certainly recommend them.

Date of experience: December 23, 2014
Australia
1 review
0 helpful votes
Follow detoor d.
Unfollow detoor d.
Send Message
Share Review
Report Review

Am very grateful to GuruAid as they resolved a security problem which for me was very complicated with the minimum of fuss and I was able to understand the requirements needed by the remote technician. I recommended them for other computer illiterates like myself

Date of experience: January 18, 2015
Mississippi
1 review
0 helpful votes
Follow Douglas M.
Unfollow Douglas M.
Send Message
Share Review
Report Review

Great help
February 17, 2015

Great service and a good experiences, my problem was solved in just a short time by a friend Tech. It good to know there's some folks like Guruaid to help when your at roads end, I will have your computer running smooth in just a few minutes.

Date of experience: February 16, 2015
Indiana
1 review
1 helpful vote
Follow Fernando G.
Unfollow Fernando G.
Send Message
Share Review
Report Review

After trying to deal with my computer on my own, I called for the help of the Guruaid and they did an excellent job helping me clean up my computer and restore it back to business. Very satisfied with there knowledge and customer support. Totally recommend them.

Date of experience: December 31, 2014
Florida
1 review
3 helpful votes
Follow Rob D.
Unfollow Rob D.
Send Message
Share Review
Report Review

I have used the services provided by this site on three occasions and have been very satisfied all three times. The staff is patient, polite, and thorough. They have even initiated follow-up to make sure things were okay. My subscription allows me access to them 24 hours a day, seven days a week, so I don't have to disrupt my office or routine to carry my computer to a remote technician. I would recommend them without reservation to anyone. R. Donnell in Florida.

Date of experience: May 4, 2013
GB
1 review
0 helpful votes
Follow C T.
Unfollow C T.
Send Message
Share Review
Report Review

Help when I needed it
March 25, 2015

I am very happy with the services of Guruaid. I was offered expert help, by a patient member of Guruaid team. My issues were fixed and my computer is finally emailing properly. It is great that the service is 24/7. Although it took several hours of my time, over a couple of days, sitting at my PC whilst it was fixed, it was worth it as I was unable to get the problems sorted any other way.

Date of experience: March 25, 2015
Massachusetts
1 review
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Send Message
Share Review
Report Review

I really like this site
January 16, 2015

I really like this site. They have helped me numerous times to get my computer running fast and efficiently. The techies are polite and patient. Also very knowledgeable. I would normally hesitate to give up control of my computer, but I read reviews and looked at the Better Business Bureau and this company is legit. The customer service rep does a bit of the hard sell with trying to get you to buy a 3-year contract. I started to get annoyed. But I suppose they have to do that and the service you get far outweighs the hassle of the hard sell. I say go with them. Their rates are great too.

Date of experience: January 16, 2015
Oregon
1 review
0 helpful votes
Follow Mya O.
Unfollow Mya O.
Send Message
Share Review
Report Review

Aditya Chatterjee is an excellent IT professional. He listened patiently to my concerns and followed through amazingly terrific. I have my problems all SOLVED and in a perfect manner. Thank you Aditya! You are wonderful... Humble thanks, May Oka

Date of experience: February 4, 2015
Florida
3 reviews
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Send Message
Share Review
Report Review

Service a plus!
February 18, 2015

I come to GuruAid with an internet access issue. The technician (Sachin) worked his fingers to the bone to get to the bottom of the issue and resolve the problem. It literally took hours of investigating to locate the problem. Not only is proper access regained but the system seems to be a little more friendly (could be subjective). I have a two year contract and will opt for an Elite package at renewal. Great job GuruAid. 5 stars baby!

Date of experience: February 18, 2015
Oklahoma
2 reviews
0 helpful votes
Follow Angelia J.
Unfollow Angelia J.
Send Message
Share Review
Report Review

Awesome!
May 9, 2015

Well it's time to call Guru Aid to get a clean up an sweep on mine an my sons laptops! I love it because they are the best of the best an such gentlemen! I'am always so happy when I contact Guru an let them take my laptops an put them tip top once again! I will never let anyone but Guru Aid touch my computers! Thank you Guru Aid! Your Awesome!

Date of experience: May 9, 2015
New Jersey
1 review
0 helpful votes
Follow Susanne C.
Unfollow Susanne C.
Send Message
Share Review
Report Review

Worst Computer
June 1, 2015

Our computer was pretty bad and I mean the worse. The people at GuruAid were very patient with my lack of computer software knowledge. I was quite concerned at first because of the cost but in the end it would benefit. After 4/5 hours working on our computer they were able to fix everything! Also any additional problems in the future they will fix.

Date of experience: June 1, 2015
GB
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

I was lucky enough to have contact with Fahed Sayed, he was/is a most helpful, thorough and efficient person. He took his time to thoroughly check issues requiring remedy and successfully completed all necessary amendments, updates and re-installations. A good ambassador for Guruaid.

Date of experience: April 6, 2015
Florida
1 review
0 helpful votes
Follow Dawn H.
Unfollow Dawn H.
Send Message
Share Review
Report Review

I have had guruaid for almost a year and they are amazing no matter the time of day or night they have helped me solve all my computer problems my tec today and a few other times has been MR. Sajid Shaikh who is very helpful and very professional in this area of cleaning and virus scans and clean outs on my computer, I would recommend them to anyone they get a 5 star rating with me and I am continuing my renew plan for two years. I would thank my tech for all of his help in the past and today.

Date of experience: November 29, 2014
California
1 review
0 helpful votes
Follow John K.
Unfollow John K.
Send Message
Share Review
Report Review

Here it is one day after your tech guy cleaned up my computer and I am plague by media player advising me that I'am out of date. Also, more popups that require a lot of energy to remove on my part. Am I a target for some nutcase or is this something I have to live with?

Date of experience: May 19, 2015
Maryland
1 review
0 helpful votes
Follow Nora D.
Unfollow Nora D.
Send Message
Share Review
Report Review

The service I recieve on Guru aid is always a pleasure, your staff is excellent and pleasant to work with. They always correct any problem I have and put things in working order fast Thank you. Nora Dietz

Date of experience: December 22, 2014
Florida
1 review
0 helpful votes
Follow Pam H.
Unfollow Pam H.
Send Message
Share Review
Report Review

Problem solved
July 2, 2015

I had three or more infections from a down load from U tube that were attached to the download. Plus a voice came over the computer saying it was Microsoft and to call the
800 number to fix the infections. This was all cleared up by Bishwajaet Bose, my tech at GuruAid quickly and everything is better than back to normal.
Richard S.

Date of experience: July 2, 2015
Washington
2 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Send Message
Share Review
Report Review

GuruAid is the best. You don't need an appointment with the geek squad. All you have to do is pick up the phone, tell them your problem and they fix it. They are polite, trustworthy and they know what they are doing. I am a 73 year old Grandmother and they can walk me through anything. Moreover, the usually just fix it and I just sit here and look at my computer while they do it. I would recommend that you have no hesitation in signing up with the.

Date of experience: April 6, 2015
District of Columbia
1 review
0 helpful votes
Follow Nasreen A.
Unfollow Nasreen A.
Send Message
Share Review
Report Review

Its been more than three months I am having Guru Aid Services. I really love their professional attire. Most importantly I like their 24/7 round the clock service. I am taking Guru aid services for my office and home computer.

Date of experience: March 30, 2015
GB
3 reviews
1 helpful vote
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Guruaid Endorsement
February 16, 2016

I have been a user of the Guruaid service for the past 2 years. They are a fantastic service that gives professional service to resolve all issues with my pc. I would recommend them to anyone as they give excellent value for money and peace of mind when issues arise. They carry out corrective action to resolution with full satisfaction of the client.

Date of experience: February 16, 2016
Maryland
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Send Message
Share Review
Report Review

Great
March 27, 2015

The representative were knowledgable, patient, and explained every step in details. They resolved problems on me and my spouse PC. We are pleased and won't hesitate to consult them in the future regarding matters concerning our computers.

Date of experience: March 27, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338