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GuruAid

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Australia
1 review
2 helpful votes
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Pamela R

In answer to your question, I have no knowledge that they are a scam organisation, and have only used them that once. Frankly I'm not game to use them again, as I fear some other problem will arise.

Date of experience: February 22, 2015
GB
1 review
0 helpful votes
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I had a very helpful session today, which addressed issues satisfactorily in both my laptops. Service was courteous and speedy, and I felt my concerns were taken seriously and addressed with complete competence. I'd recommend GuruAid

Date of experience: January 19, 2015
Nevada
1 review
3 helpful votes
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Guruaid is the best thing that could happen to my computer. The staff is very knowledgeable and patient over the 2 days it took to clean up my system ( cause it was that messed up) they are total pros at what they do. I recommend them on all my computer needs. They took from 15 mb of free space on my hard disk to 395 GB of free space (wow)

Date of experience: November 26, 2014
New Mexico
1 review
0 helpful votes
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I have been very pleased with the services from Guru Aid. All the technicians are very professional, courteous and have knowledge of what needs to be performed on your computer. I would recommend their services to anyone who needs to have their computer for overall tune up or clean up, etc. They are trust worthy as well, good people to work with.

Date of experience: December 27, 2014
South Carolina
1 review
1 helpful vote
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Successful fix
February 20, 2015

Guruaid has helped me out of several tight spots with my computer and printer, both. Having an HP printer and a Dell computer may be the problem, but the technician was tenacious in finding a solution. I contacted Dell who told me it was a problem with the printer (without checking, of course), but b While it took 4 1/2 hours to complete the fix, I was able to work on other things while he did what needed to be done.

Date of experience: February 20, 2015
Florida
1 review
3 helpful votes
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This has been a nightmare. They lost several of my programs and finally called Dell and they discovered 63 viruses on my computer. I am calling my credit card company today and disputing the charge. Stay away! To bad the computer allows sites like this. They are scams.

Date of experience: October 31, 2014
Texas
2 reviews
31 helpful votes
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The technicians are very courteous and knowledgable. Will recommend guruaid to anyone looking for help. Well worth the cost! I have no complaints in fact I was well pleased. My pc is running well after tune.

Date of experience: November 5, 2014
GB
1 review
0 helpful votes
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I find it is good when you are running a business with 'tight' overheads to be able to have a resource available to toubleshoot problems.
In the market place there is not a service like yours available - that operates 24 hours a day - 7 days per week.
It is important if you have deadlines to meet that systems do not let you down.
This were GuruAid comes in.
Many thanks
Alan garnett

Date of experience: March 13, 2013
Georgia
1 review
0 helpful votes
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I have just finished a session with GuruAid. My service tech was Padmaker Sable. He was quick and efficient and did GREAT job of cleaning-up my computer. It is working much faster now. Thank you padmaker.

Date of experience: January 2, 2015
Texas
2 reviews
8 helpful votes
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Some have written that this is a scam operation. It does seem to be. I have had more problems on my computer since I started using them than I did before that. I am very unhappy with them, and would not recommend them to anyone.

Date of experience: October 7, 2015
Australia
1 review
0 helpful votes
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I am very impressed with GuruAid, the gentleman I fist spoke with was so kind and patient with me.
My Technician has helped me from the start, asking questions about what I needed.
My computer will be running faster now.
Many thanks for the assistance

Date of experience: February 15, 2015
New Jersey
1 review
0 helpful votes
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Great Job!
April 22, 2015

Could not be happier with the service I have received from GuruAid, each time I have called with a number of problems. They have assisted me every time. They are a pleasure to work with and I would recommend them to anyone who has a computer or other device. Thank you for all you do!

Date of experience: April 22, 2015
Florida
1 review
0 helpful votes
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Lavesh was absolutely wonderful! It took a while but I was on with him the whole time and he got my computer working splendidly! Only 11 months old but had problems. He also told me how to maintain it clean. Wonderful Tech and service.

Date of experience: January 4, 2015
Australia
1 review
0 helpful votes
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Review
July 27, 2015

I had the pleasure of dealing with your "Farooque" today and am very pleased to say it was an enjoyable experience. My problem was solved in a very well explained way and I will certainly tell friends of my satisfaction.
Thank you
Keith Palmer

Date of experience: July 27, 2015
Canada
1 review
0 helpful votes
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I would like to thank mohammad sohail... for his patience and understanding... he was very tolerant since I not the best with computers. I will be recommending this site to all my friends and family... and am sure I will be doing business with this firm for a very long time... thanks again for all your support... and happy new year...

Date of experience: January 6, 2015
Colorado
1 review
0 helpful votes
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I'm pleased.
March 3, 2015

I had a wonderful experience with Fahed Sayed, the technician who helped me through a horrible experience. Suffice to say, solving computer issues is not my strength. But working with a thoughtful, imaginative and thorough professional like him made a bad situation palatable.
If you ever have a problem, I hope you're lucky enough to find a professional like Fahed Sayed to help you solve it.
I'm very happy and grateful!

Date of experience: March 2, 2015
Mississippi
1 review
0 helpful votes
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Guru Aid was a great help in solving issues I had with my computer. It was time well spent to ensure efficient operations of my device. Thank You for the services that was rendered today. Keep up the great work in helping other like to helped me. Thanks again and I'm glad you in-formed me of information I didnt know about on my computer!

Date of experience: April 25, 2015
Pennsylvania
1 review
0 helpful votes
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From the time that I first was introduced in the staff at Guru.com time I found them to be courteous, knowledgeable, and friend. Prior to coming to Guru I had experienced a computer problem with around 30 days without success. As a result of using Guru each of my computer issue has been addressed.
Jayarani biswas

Date of experience: March 25, 2013
Michigan
1 review
0 helpful votes
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I have used GuruAid for the last year to fix my mistakes on my computer. I have found them to be extremely professional and helpful. My computer is fixed in a short time and they assist me with anything I ask of them. I have learned a lot from them. They will do more to help your computer than other companies will. I think they are the best around!

Date of experience: January 7, 2015
New Mexico
1 review
0 helpful votes
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I have used Guru Aid for several years now and each time the technicians do what I ask to resolve a problem and more if they find something I need to know about. I would highly recommend them for your IT team - they are all you need to finish your business in a timely fashion. Mr. Fshekha was great to work with and made sure i understood what he was doing. Again, with the details, they are "experts" in their field.

Date of experience: July 10, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338