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GuruAid

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Virginia
2 reviews
0 helpful votes
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Sanjay Gupta
January 31, 2015

Sanjay Gupta - You have fixed my problem with my e-mail in a very excellent manner and several other problems I did not know I had. I will be calling for a check-up more often. Thanks for all the expert help. I will recommend you to my friends.

Date of experience: January 31, 2015
Tennessee
1 review
0 helpful votes
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Prompt and courteous service. Problem solved and I was assured if it was not to my satisfaction or any other problems occurred, they would be glad to help. I am so happy to have this service as I am not computer literate and need the expertise and advice of GuruAid representatives. Thank you for this service.

Date of experience: November 29, 2014
California
1 review
0 helpful votes
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My initial use of GuruAid has appeared to resolve a vexing problem concerning my attempts to remove AVG from my windows 8.1 pc. The techs were very skilled and quick to understand and fix the problems at hand.

Date of experience: February 5, 2015
Virginia
1 review
1 helpful vote
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This is a great service. They understood my problem and they went right to work on. I must say with excellent results. You all are true professionals. I recommend Guruaid to all that need service to their computers.

Date of experience: February 20, 2015
Pennsylvania
1 review
0 helpful votes
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I have been using this service for that past two years and I find it very helpful. It's especially nice when you can call and have the computer fixed in the same day. Mostly everyone I have spoke with regards to fixing my computer have been very polite. I would recommend them to my close family and friends.

Date of experience: December 6, 2014
Oregon
2 reviews
2 helpful votes
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Guruaid review
July 9, 2015

The service was very good today, or to put it another way, The Best Ever... No delays getting to the cpu and the job was dune. All seems to be in good order. Thank you very much for the fine fast excellent service today. I look forward to dealing with you gentlemen again.
A very well dune job.

Sincerely Rodney L Anderson

Date of experience: July 9, 2015
Maryland
1 review
1 helpful vote
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The times i have had with a computer that's almost ten years old were trying until i hooked up with GURU. The techs here have clicked in in the issues with good results and left my mind -at ease. Let me also say they were very polite and quick to resolve the issue-
Jayarani biswas

Date of experience: March 25, 2013
Tennessee
1 review
0 helpful votes
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I had just purchased a refurbished laptop, and it had some issues, and these guys cleaned it all up for me, and they were very good to get along with, ask good questions, and made the experience very peasant. A job well done! Thank you guys

Date of experience: March 7, 2015
GB
1 review
0 helpful votes
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Since i have have been in contact with GuruAid they have always been able to help me with all the problems i have had no matter how big or small and i would advise anyone who has not got an account with them to have one as the service is second to none.

Date of experience: February 2, 2015
Arizona
1 review
0 helpful votes
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I was so impressed with his patience, his knowledge, and the short time period he serviced my PC. He explained what he was doing as he cleaned and tuned my PC.
Due to my limited electronic knowledge and age (74), I am so thankful that Bose was the technician chosen to work with me. He is the best technician I have dealt with since joining GURU! Thank you so very much! I hope I can select him for future service.

Date of experience: May 26, 2015
Florida
1 review
0 helpful votes
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The technician was very helpful. He explained everything he was doing and worked in a very professional manner. I would recommend him to anyone with a issue on their computer. He knew what questions to ask and had answers for all my questions.

Date of experience: July 21, 2015
California
1 review
0 helpful votes
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Very good service, the tech was able to fix my problem in a short time! He was excellent! However I did have to wait over four hours to receive service, the I got disconnected twice! This does not reflect at any way with tech! He did very well

Date of experience: January 17, 2016
Arizona
1 review
0 helpful votes
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Even though it seems to take time, I really appreciate the patience the techs have. Also checking other areas I may not have been aware of. The problem not only was taken care of, it seemed to help with the seed of my computer. Thank You very much.

Date of experience: January 27, 2015
Texas
1 review
0 helpful votes
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Quick service
March 9, 2015

The technician quickly solved my issues. I only go cut off once when the computer was restarted, but we reconnected in an acceptable amount of time. My computer issues seem to be solved. I am very happy with the service.

Date of experience: March 9, 2015
Minnesota
1 review
0 helpful votes
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It is fantastic, I have a cup of coffee and watch the work being done, GuruAid does everything. They tell me if there is a problem with my machine and ask if I want it fixed. They inform you as to what they are doing and explain every step. They are very complete with their work. I have all of my machines with them.

Date of experience: November 30, 2014
Virginia
1 review
0 helpful votes
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I called guruaid today for help getting a website. The technician was very courteous and most helpful in correcting my situation. I would reccommend guruaid to all ny friends for help with their computers.

Date of experience: July 31, 2015
GB
1 review
0 helpful votes
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Very Helpful.
April 25, 2015

Ive been having some issues with my computer. A lot of suspicious software. I called up Guru Aid and with a quick phone call and no effort they are on your computer cleaning it up. I had a slight issue with timing but they did a really good job on it. So it really didn't matter.

Date of experience: April 25, 2015
Vermont
1 review
1 helpful vote
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Harmeet Nagi was extremely competent and helpful. She quickly determined my difficulty and displayed the solution for me in a cogent and professional manner. I greatly appreciate GuruAid and such stellar help. We will be signing up our other work computers with them. Thanks again!

Date of experience: March 12, 2013
Oregon
1 review
0 helpful votes
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Guruaid Help
June 9, 2015

As usual Guru Aid came to my rescue. Every time I have called the people at Guru Aid do every thing they can to help fix your computer. I highly recommend everyone to use Guru Aid for all their tech support. Even people like me that is computer Illiterate, they help with all the patience imaginable.

Date of experience: June 8, 2015
Canada
2 reviews
0 helpful votes
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Guru Aid is A very fast efficient service to keep on top of trouble shooting your computer if any problems are there they will find them and fix them in very short order while they keep you informed of what they are doing. A wonderful way to keep your computer up to date and working fine

Date of experience: December 29, 2014

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338