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GuruAid

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Ohio
1 review
0 helpful votes
Follow Bianca H.
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I like the idea that I did not have to leave my home to get my computer repaired. Also if i have additional concerns or questions i can always call and check back to fix problem.

Date of experience: January 14, 2015
Minnesota
1 review
0 helpful votes
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My experience with Guruaid today was first class and very helpful. I recommend the service as I have been helped with all my computer issues this time and any time in the past. Thank you Guruaid!

Date of experience: January 28, 2015
Wisconsin
1 review
6 helpful votes
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This is a complete scam. AVOID AT ALL COSTS, unless you want all your bank and credit card info stolen. Don't pay attention to any of the reviews, they are all spam and untrue, and they were all done by the person. FRAUD FRAUD FRAUD!

Date of experience: October 7, 2013
Kansas
1 review
0 helpful votes
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I dont know nothing about computers thats why i have chosen 2 go with this company they r alwats there 2 help and r all very kind people i have never had 1 bad experience since dealing with Guruaid

Date of experience: May 31, 2015
New York
1 review
0 helpful votes
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Mr. Bose did a great job checking, cleaning and updating my computer. He did this quickly and completely. Nice job! He was also very polite and clear in his communication.

Date of experience: June 29, 2015
Ohio
1 review
0 helpful votes
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They Can Do It All!
April 22, 2015

My Guru Aid tech. Not only reinstalled my virus and firewall protection but he also taught me how I can open an attachment and put it into My Documents. What service!

Date of experience: April 22, 2015
Bahrain
1 review
15 helpful votes
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They are running one of the biggest SCAMS with the help of A search engine Giant, they are paying that Giant a huge amount to redirect any computer related searches in there search. I am telling this because, I used to work with GuruAid, If anyone from US and UK searches for any computer related query like ''how to install a antivirus, how to remove a software or Any antivirus software's tech support number'' the partnered search engine will show first 4 or 5 result pointing GuruAid website. Or show GuruAid toll-free number as some other company's number.
For further reference please refer some web links
1) Microsoft community: http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/is-guruaid-a-legitimate-microsoft-certified-tech/325f8266-7b8c-4386-a159-3983a1a*******?auth=1
2) From YouTube A pissed of customer: https://www.youtube.com/watch?v=IrLObI8UPPI
3) http://blog.mitechmate.com/guruaid-com-manual-removal-guide/

Date of experience: September 18, 2015
GB
1 review
1 helpful vote
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Wonderful very happy!
February 7, 2014

Wonderful very happy! These guys are there to help so if you don't know much about computers and you want someone you can trust then guruaid are the people.
So happy i found these guys!

Date of experience: February 4, 2014
Massachusetts
1 review
0 helpful votes
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GuruAid techs are very knowledgeable and work with you to work out any problems you are having and work diligently to fix them. I believe my Computer is running faster now then when it was purchased.

Date of experience: February 17, 2015
New York
1 review
0 helpful votes
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After a few glitches the problem was resolved and I must say the customer service agent was very informative and patient. I would give a 3 and 1/2 star rating, thank you!

Date of experience: November 23, 2014
Texas
1 review
0 helpful votes
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I appreciate the time and consideration and outstanding customer service I received while getting my computer issues resolved. My computer now runs like its brand new!

Date of experience: November 29, 2014
Minnesota
1 review
1 helpful vote
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The issue was taken care of in a previous call. This time I had to call in to contact tech support. I would have rather contacted through the internet.

Date of experience: March 23, 2013
West Virginia
1 review
0 helpful votes
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Guruaid review
July 8, 2015

The two concerns I had today, getting my printer back and adding the wireless mouse were handled quickly and expertly. Very pleased with the results today.

Date of experience: July 8, 2015
Connecticut
1 review
1 helpful vote
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Review for Guruaid
July 7, 2015

Mahua Majumdar completely handled my monthly cleanup request and helped to alleviate the disconnection from the computer. It was a very professional and helpful session

Date of experience: July 7, 2015
Pennsylvania
1 review
0 helpful votes
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Greatfull
March 8, 2015

I have said many times how smart and very patient your employees are. You have very talented people. I have been very pleased and amazed every time I call. Keep up the good work!

Date of experience: March 8, 2015
Maryland
1 review
0 helpful votes
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EAGESH demonstrate the knowledge on computer system and had fix my computer, I'm extremely satisfied with the services they had provide to me I would recommend this to anyone who has problems with their computers...

Date of experience: May 2, 2015
Florida
3 reviews
0 helpful votes
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I was having a problem getting on to my internet and called guruaid and in a matter of minutes the tech was able to get it taken care of.

Thanks for your help Eageh Reddy

Date of experience: December 12, 2014
GB
1 review
0 helpful votes
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Guru aid help/cleanup
March 23, 2015

Guruaid have been very helpful to me explaining every step of the way what they do to fix the issues, and what i need to do to protect my computer. I would recommend them to others

Date of experience: March 23, 2015
Idaho
2 reviews
0 helpful votes
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I am very pleased and satisfied with Guruaid Tech. Support. They do a very good job in correcting tech problems. True professionals. I highly recommend them. Thank You Guruaid Tech. Support.

Date of experience: December 14, 2014
Virginia
1 review
0 helpful votes
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I have been very pleased with the service provided by guru... the agents have all been very polite and very helpful in addressing my computer issues. I would highly recommend them.

Date of experience: February 19, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338