GuruAid

I was highly satisfied with guruaid support. My online tech was clear on everything that they were doing so that I fully understood what was always going on.

Very... very good and professional like this so much that i have registered for 1 yr so that I can have peace of mind and can get help at the touch of my fingers. :)

Prashat partake is very patient and knowledgeable. He helped me clean up my system and showed me what I should do with my computer to avoid the virus in the future.

Techs are excellent to work with. Struggled to complete updates, had to call three times. Work was completed 24 hours after starting, all three techs were good but difficult to complete process.

The service Tech knew what he was doing and corrected many problems that I was having with the computer. He was very professional and took his time with me

I have used Guruaid for a few years now. The service is excellent and convenient. There is no waiting for a technician to come to the house. It's a good service for the money.

Rude phishing scammers. I was looking to speed my computer up but that was not the case. The first person who I spoke to did not even seem to care and told me to stop "prank calling" and hung up. I called back and was repeatedly was put on hold for 20 minutes while he 'spoke' to his technician. The phone eventually got disconnected. I finally, got to talk to someone who I explained my situation to told me that it was no problem to fix. When I gave him my name he ended up going through his computer and told me files no files matched my name and repeatedly told me I would to repay the $200 plus bucks. I told him that I was not going to repay for some of fix I could eventually do myself, he eventually said he would diagnose my computer and help me find my receipt on my email. He got remote access control, but I just logged off my computer as I could not be bothered with him contradicting and yelling at me all the time. Eventually, I had a local technician look at my computer and it turned out that he found corrupt files placed in my computer from the day GuruAid looked at it from somewhere overseas in India. Never use these rude, phishing, con artists.

Guruaid diagnosed my problem quickly and professionally and resolved all my issues to my satisfaction. Technician Rajesh was very polite, patient and answered all my questions.