GrooveBook

I have had groovebook since February, and I have been very satisfied. I was surprised at how many bad reviews there were, because so far I have had nothing but a good experience. My mother and I both have it, I have both accounts linked into my American Express card. Our cycle ends each month on the 17th, and we usually receive our photo albums within a week and a half. The pictures are always very clear (but I have a really good camera on my smart phone) and they are always exactly how i laid them out when uploading it. I seen this on Shark Tank and fell in love. Now that they are with shutterfly, it's even better, because we get to order the magnet with the photo as well. And that comes usually within 7 days! Definitely give groovebook a try!

I had a baby about a year ago and was thrilled when I found an app that I could easily upload photos too without really going out of my way. At first the quality was pretty good (about comparable to if I printed them myself on a home computer), and served their purpose. However as I continue to receive them the photos are getting darker grainy. Also, for about the past 3-4 months the app rarely works for me! When I try to upload photos it literally takes about 1 hr. Or they just don't upload! I highly recommend that Groovebook step up their game because there are way to many competitors around!

At first I thought was an awesome idea.
Get your pics off your cell.
Print them cheap.
But 100 is too much.
Or they repeat your photos if you don't have them.
I guess the positive is I love my point and shoot again
Could care less about printing junk cellphone pics.
Don't do it
One year and you have a 1200 crappy photos
Save your $37.40 and make a photo book of your highlights from a shutter fly or snap fish sale.
Put some in my youngests baby book... I regret

For the price it is definitely worth being able to print off so many at once. In a cute book too. Easy to send to family members too. Not perfect quality but great for the price. Made a photo book of family to help my grandpa who is struggling with dementia remember everyone. Easy to reorder and send copies to family who wanted it too.

Well, I would give this a zero if I could. I joined this morning and tried to make my first book. It's been trying to download since 9:30 this morning and at 4:00 it's stuck at 60 of the 100 photos downloading. There is no phone number to call, you can only email and it could take up to 3 business days for them to get back to you if they get back to me. Now I'm reading the reviews and it seems this is a common issue and similar experience with many. Some people claim they can't cancel of get their money back. I'm mad!

Echoing all the below comments. Continuously was charged.

When erroneously charged and requested a cancellation, Groovebook lured me by stating my next two credits would be free. Then I was subsequently charged another two times.

Additionally, did not receive books, Groovebook noted it was my mail delivery issue, not theirs. I paid $66.66 and received two total books.

I am beginning to believe this product and service is an entire scam actually.

Honestly, i dont know how anyone can complain! It's 4$ for a hundred pictures in a nice booklet, with dates and time stamped with an easy cut out. If you want quality then go to your nearest store, order and pickup! Groovebook is offering the convenience of ordering and printing pics right off your phone and for the average person who is not going to take the time to print at a store. What did they expect for 4$! Pictures are great. Thank you GROOVEBOOK!

I signed up for this because I had a promo code for a first free month. I figured this would be a good way to print out my instagram photos but almost all of them were extremely grainy with off colors. I figured it was because of the filters so my next book I only used pictures directly off my phone. Still the same problem. The pictures are not printed on picture paper, they are very thin and the pictures are typically a smaller size than the book. The app idea is great but the product you get is really useless, plus I had to cancel my credit card in order to get them to stop charging me.

The first two months I paid but could not download the photos. Tried and it was going to take two days to get 100 downloaded! Customer service was slow and not very helpful. Automated and dismissive.
When a book finally arrived, I was shocked at the quality of the photos. I am a photographer, so I did not expect perfection, but the photos were dark and gray. Even white paper that was photographed was gray. I can't believe that there is such poor quality control.
Snapfish made a mistake in buying this company. It hurts Snapfish's reputation. After writing this review I will go on line and cancel my subscription to Groove Book.

I am canceling my account effective today. Horrible, horrible customer service. I have sent email after email after email only to receive no response. And some months they tried to charge me twice. I had to email numerous times in order for them to refund my money. In the month of July, they charged me for 2 books that I received. I am sick and angry of no communication. My recommendation is to stay far and clear away from this company! Have your pictures printed at CVS or Walgreens. Save yourself the misery. In addition, the photos are printed on cheap paper very thin and flimsy. The sheets tear and rip when you try to pull them off to share with others. A horrible product with horrible customer service. Simply HORRIBLE!

1. The paper is FLIMSY
2. The quality of the photos are HORRIBLE
3. I can NEVER speak to a live person, it's always email! Terrible customer service!
4. I've had the same password for a while (I keep giving them chance after chance to see if anything gets better and it just gets worse) it told me my password is wrong, which I know is BS cause I KNOW my password! When I click "Forgot my password" it will let me put my email in but the keyboard won't go away so I can't click submit.
5. I hate this company. As soon as I get my password crap taken care of, they're done for. It was a nice concept, but not for me. Please don't use Groovebook, it's nothing but problems. That is all.