GrooveBook

The last Groovebook I received had a white streak down the side of each photo, now the app has crashed and so has the website. I'm cancelling if I can ever sign back into the app.

Received my first Groovebook in Jan. Was disappointed with the quality of the photos. Blurry, poor color. I wrote to Groovebook and they sent me a new book free of charge but the pics we're not any better than the first set. I just received my 2nd Groovebook now and I'm really sad to say the pictures are no better than before. Blurry and poor color. The pictures are not worthy to put in a frame and display. I do like that each photo shows where it was taken and the date. That's about all I like so far. Now I'm stuck for 10 more months of poor quality photos. Great idea, bad product. Shutterfly... get with the program

Use to love it! Now I hate it! Shutterfly purchased it and now the paper quality and print quality is very poor. Something is wrong with the app. It always worked 100% of time before. Now. Not. It won't let me access or select the majority of my photos on my phone. Not sure how IT selects the ones I can because some of them are not even current ones. Additionally, I get billed the monthly subscription fee whether their app is functional or not. Cha Ching for them. I will now be cancelling it. I just recently recommended it to my friends and family and now I have to contact them and recant the advice before they waste their money and blame me.

I love groovebook, I'm not sure why the bad reviews, yes sometimes pictures take a while to come but I have 7 now and the one time mine went missing they reprinted it and shipped to me, my pics are lovely, I think best thing ever. If of 10's of thousands there are bound to be hiccups but for this user I am really pleased with my books, I live in Midwest have no stake in company, found groovebook through shark tank and love it. Worth every cent, I talk to them through twitter always respond to me, customer service had been great to me any way, I don't know how pictures could be bad unless your picture is bad, once in a while it's off center but it's because oF my picture not them...

I signed up for the first time thinking what a great idea to get my photos printed so easily. So I signed up for a monthly fee and ordered my pictures to be printed.

But when my Groove book photos came in ( which were 2 sets of 100 photos) and I flipped through the pictures, more then half of the pictures have light green smeared streaks across the photos. Some midway at the bottom, some in the middle and some midway to the top. And a lot of the pictures look grainy.

Most of the pictures are close ups so with this streak (which looks like something was wrong with the ink cartridge) on the pictures are not really presentable or good for framing.

I am not happy with that issue.
Also the turnaround time is to long and customer service is very poor. All in all I will not order again from this app.

Please Advise!

I've tried to cancel for over a year. They keep taking my money! I want this poor quality scam to stop! I haven't ordered any books for well over a year because I want it canceled. I thought that it would be a good company after seeing it on "Shark Tank". I was wrong. They are thieves with no way to contact them. They will not cancel no matter how many times I email them. They are breaking the law! They need to be stopped. No wonder the people on Shark Tank is rich!

Used Groovebook app for a couple months. Cancelled the subscription. Few months later started receiving charges again. Groovebook says someone else has the same shipping address so they are charging my account. Yes my children used Groovebook. My daughter had some issues and closed her checking account. She also stopped using Groovebook and to my knowledge sent an email. Even if she didn't properly cancel the subscription, Groovebook shouldn't automatically start charging another person's account with the same shipping address! Now they want whoever has the account to contact them for cancellation. It's my credit card on file I should be able to cancel the subscription!

I have had groovebook since shark tank and absolutely loved it also loved that Everytime I referred someone I would get a free book but now I find out no matter how many I referred they weren't giving me my free books I contacted them they said it was only for your first one. That's just not so in the beginning I was getting them free for everyone I referred that just the code in my book. Also the quality of the pictures and books have went down. I guess what they say all good things must come to an end.

I laugh at some of the negative responses here! What quality do you expect for $2.99 for 100 photos including shipping? I've received three books and for the most part the pictures have been great. Maybe those folks who are dissatisfied don't have a phone that takes quality pictures. I found that my outside pictures are very good. I have used Shutterfly for 12 years so I have recently printed pictures with Groovebook and Shutterfly to compare. The color is actually brighter with Groovebook! It does take longer to receive the pictures from Groovebook but again, the shipping cost from Shutterfly is so high I don't mind the wait. And my pictures are being printed from my phone! Unlike some reviewers, I've had no heads cut off and portions cut off. I use most of my pictures for scrapping so the wait for the book isn't bothersome since I'm rarely to a point in my scrapping that I need the photos. I do have a question about the longevity of the photos. Are they archival quality?

I have found groovebook thru some friends, and I loved the concept and idea. I decide to subscribe, and I was happy to receive my albums. Unfortunately I ordered in 4 different occasions 4 different albums, and I didn't got on single album. I was impeccably charged, and never had any feedback except automated responses on my email.
Terrible service, horrible customer care, and I will strongly not recommend to use them.
Shame on you groovebook guys