GrooveBook
Questions & Answers
Here’s what buyers have asked with answers from GrooveBook staff and previous consumers.
29
questions answered
0%
answered within 1 day
Answer:
They are a horrible company... until the BBB or Attorney General's office gets on their case, they'll keep abusing customers. They didn't respond as Groovebook, and now with Shutterfly it's the same deal. Cancel your payments and sever your ties with them... otherwise you'll have aggravation forever. BJ
By BJ M., over a year old
Answer:
It is impossible to cancel! I had to dispute 6 months of charges to my credit card. Groovebook responded to my email cancellation 3 times and confirmed cancellation. However they continued to charge me. Thank goodness my CC expired so now every month they email me to say they are having trouble processing my payment and need a new CC. They are awful!
By Robin D., over a year old
Answer:
DO NOT WASTE YOUR MONEY OR TIME!
LOVED it until Shutter fly bought it... then the picture quality went to crap... grainy... poor color. HORRIBLE!
There is NO customer service person to speak to... only email... and all you get is a generic scripted answer.
IF you haven't signed up. DONT! If you have CANCEL!
By Renay J., over a year old
Answer:
Parkingtoday are now working after months and months of problems so hopefully the glitches have been fixed
By Julie W., over a year old
Have a question?
Ask to get answers from the GrooveBook staff and other customers.
Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?