GrooveBook

It was so awesome the pictures were great always received my books in great time now I can't even get them to send a book but keep getting charged twice a month and they do not seem to care at all!

This was a gift for my grandma. I only now recently realized she hasn't been getting them monthly- more like one every 3 or 4 months. I've been charged every single month! THIEVES

Been a member for 6 months. Have never received a single book. You can't call them and they don't answer emails. Finally had to file fraud charges with my credit card company. Don't get swallowed in

I have been trying to cancel this subscription for four months now, they still keep charging me. Poor quality, thieves don't buy this garbage!

Very poor customer service. It's been 3 weeks amd have not received my first book. I've emailed them but no resolution. They were really quick to charge my account; no problem there!

Please do not not waste your time and money. The quality of pictures that you get are worthless. This is why I just sent and email requesting to cancel my subscription.

They stopped sending me my groove book. No tele # to speak to someone. I tried to cancel my account and they would not cancel. They continued to charge my credit card even after they stopped sending the groove books. NO CUSTOMER SERVICES!

Wish I could give a minus one! Terrible customer service! And the 10-14 days delivery is more like 21-25 days. Hate I ever signed up. Getting ready to cancel!

I loved the idea of Groovebook. Lots of potential here. Looking for a competitor that doesn't print washed out photos and has a more user friendly app. Any ideas?

This company has stolen my money for over 1 year, I have cancelled and cancelled and tried to get them to stop The only way to stop them from taking money that does not belong to them is to cancel your card The worst customer service ever Shutterfly should be ashamed

I am so angry Groovebook has been charging my account for over 1 year I have 2 books. Wont accept address change. BUT MY BIGGEST COMPLAINT IS YOU CAN NEVER TALK TO A PERSON YOU CAN TEXT OR EMAIL EVEN ON THE SITE NO CUSTOMER NUMBER OR EMAIL HAVE TO GO OUT OF SITE AND GOGGLE IT. I rarely write reviews this company seriously needs to fix customer service if it wants to survive

Groovebook is a SCAM! Their app doesn't work, their support team never responds and they ignore their customers email requests to cancel. I have been waiting for weeks for assistance and they are ignoring me. DO NOT USE THIS SERVICE. They steal from customers.

I saw this on Shark tank, what a great concept ordered, very pleased received 10 books, perfect, SHARK TANK CAME ON BOARD and now there's a white border on both sides of photo. So it's not a true 4 x 6 photos. Called, tried to explain, kept getting run around, so I cancelled, can't seem to cancel, go to another website

In addition to providing a terrible product with crookedly printed photos they have continued to bill me after multiple requests to cancel my account. This is fraud.

Great concept, but the quality is so poor, don't waste your money. The photos were blurry. Color and contrast very different from original photos. I would not use them again, nor recommend them.

Cons you into subscription. After 4 months I have yet to receive a product they have charged me for..

Bought 2 gift subscriptions. They charged me for them and neither gift worked. After numerous emails, their customer service was unable to help. So they took my money and produced nothing.