Groove Bags

I was disappointed with the fact that they ship from china … I was under the impression the company is in Washington …. IF I knew it was from China I would have known products run small. I am the size I ordered in similar products however groovebag shoes run small. I now have 2 unique pairs that can not be exchanged for a correct size. It's unfortunate that they are not upfront with where their product is from Chinese stuff run small Keep it in mind when you order

These are by far the worst purchase I've ever made. The shoes are so cheaply made for the price I paid. $50 plus tax and shipping $61 for shoes that would be $5 at Old Navy! The sole is thinner than a flip flop. The back of the shoe is too low on the heel and slips off when I walk. I'm sure the sliding up and down will cause a blister on the back of my heel. They say to allow 4-6 weeks for delivery and they took 8 weeks. I was so excited to get sewing related shoes to wear when I meeting up with sewing friends. This will be a "lesson learned" for all of us.
My recommendation- stay away from Groove Bag

Yep, I'm one of those crazy cat ladies. So when I saw these cute custom cat shoes at Groove Bags, I had to not just purchase one, but two pairs. The first ones that arrived were a little on the large side since I have narrow feet but the company immediately got back to me and shipped out two more pairs the next day at no charge! I was blown away by their customer service. Shipping does take awhile and the shoes aren't super stretchy but they are still very comfortable to wear and so lightweight. I highly recommend this company.

I ordered two pairs of shoes. They both arrived with the inner soles already loose. The material is very cheap, especially the "rubber" bottom, and the bottoms are so slippery. I'm afraid to wear these to work (where we have tile floors), especially if it rains.
Overall, okay shoes, but definitely not worth the price, even with BOGO free.

Seamless so far, although I don't like the identity confirming process through Experian. Experian has had data breaches and isn't trustworthy. There are other ways like uploading a picture id which is far more foolproof and doesn't open us up to further data breaches. Also, I do wish I can rent more than one bag especially when the bag I'm borrowing is one of the lesser expensive ones.

Groove Bags is a great company to shop at. Website is laid out in a way that makes it easy to shop and to choose the items that you want. The shoes arrived within the stated time and they were nicer than I had expected. One pair did not fit well (the were a gift) and they remedied it right away.

I will never order from them again. After more than one month, I have not received my order. More than half month no information been updated on the tracking number. Before you order, think more about when you can get your order. Btw, the website shipping time is not promising.

The quality of the fabric and the stitching is just not what I would expect from a company that is well-known for its quality. The back zipper also ripped the first time I used it, which was a huge disappointment. They look really cute but they fall apart easily and are not worth the price.

- Shahwar Khan

I was so excited to receive these shoes and they are a MASSIVE DISAPPOINTMENT. The quality is awful. The inside came right out. Another review, regarding the same issue, had a response that stated "they are made that way (with a thin line of GLUE) so you can take it out and add different insoles". I have never ever seen that from a shoe EVER, unless it's garbage. The canvas is so so thin and I don't even know what material the sole is made out of. Definitely a glorified house slipper; if that. Cheap labor from China and marked up prices. SCAM.

I ordered two "leather" purses on 12/30, sent several emails regarding delivery, as I watched the tracking info that did not make sense. Purses arrived 1/29 and ABSOLUTELY look plastic. You cannot make a scratch on this material and smells nothing like leather. Stitching is also not great. I will NEVER waste money with them again and will not take chances on unknown companies. Notice the difference in materials, real leather vs very this plastic like material of the green and black purses received from GROOVELY.

Amazing company! The shoes I ordered didn't fit properly, so the company offered to send me new ones for free and encouraged me to donate the other pair to charity or a shelter! Customer support was super quick to reply and extremely helpful. Shoes came in good time (about 7-10 days) and we're really good quality!

I'm going to be recommending this company to everyone! Such a great place to grab some Christmas gifts! Thanks, Groove Bags!

Fantastic company! Love the shoes, love the service! Groovebags.com was amazing to work with! I placed multiple orders and they were helpful, active and responsive the whole way through! When I encountered an issue with sizing, I was blown away by the assistance provided! This company is honest and helpful! Shipping was a little slow the first time I ordered by with Covid, everything is delayed. My other orders arrived quickly! I love my shoes and the kiddos that I work with love them as well! I am a customer for life! Thank you groovebags!

I can only leave positive feedback regarding my purchase of Beagle print sneakers. The original order was a size too small, the communication relating to exchange has been prompt and friendly. I have since received the correct pair and received a kind offer from Trish on behalf of Groove Bags to either gift the incorrect size to a family member or friend/donate to charity which I decided was the most fitting thing to do.
I think it is important to note that these products are "novelty" items and so should not be purchased for long term comfort/exercise reasons, they are attractive and fun!

They make it seem like they are a local company but they get all their stuff from China. I was upset when I paid $54 for a pair of shoes & saw it was being shipped from China. That means they pay maybe $5 and pocket the rest. It also means the shoes will be cheap. I ordered mid-July & I am am still waiting. It has been stuck in LA for days.