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From the business

Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.


greenmotion.com
Founded in 2007
+21
How would you rate GreenMotion?
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GreenMotion Reviews Summary

Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

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6,439 reviews
Colombia
1 review
0 helpful votes
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...
May 9, 2022

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Date of experience: May 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Melissa,

Thank you for your five-star review.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

California
1 review
0 helpful votes
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Great staff and nice vehicle
May 9, 2022

Staff was helpful and the vehicle was in great condition. Easy experience

Date of experience: May 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Rossetti,

Thank you for your five-star review.

We are delighted that you found our staff to be helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

New York
1 review
0 helpful votes
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Car rental
May 9, 2022

Good experience at the car rental. Quick and efficient.

Date of experience: May 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Marvin,

Thank you for your five-star review.

We are thrilled that you had a good experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Guernsey
1 review
0 helpful votes
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Smooth Car Hire Motion
May 9, 2022

Friendly, efficient and hassle free experience. Timely pick up and drop off from airport terminal a bonus too.

Date of experience: May 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Louise,

Thank you for your four-star review.

We are thrilled that you had a hassle-free experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Poland
1 review
0 helpful votes
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Good rental place near Stansted
May 9, 2022

I was rented a very nice car and was happy with a good value for money.

Date of experience: May 9, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Cyprian,

Thank you for your five-star review.

We are very happy to hear that you liked the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Good car and good value
May 8, 2022

I hired a car through GreenMotion when I was travelling to melbourne. The pickup location is convenient and next to a train station. The car was almost new. Pickup and return was easy. I will hire again next time.

Date of experience: May 8, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Mike,

Thank you for your five-star review.

We are thrilled to hear you had a good and convenient rental with Green Motion Melbourne.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Netherlands
1 review
0 helpful votes
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I had a good experience renting a car from GreenMotion at Stansted Airport. Easily accessible from the terminal. Friendly staff. Smooth handling at pick up and delivery.

Date of experience: May 7, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Joseph,

Thank you for your five-star review.

It is fantastic to hear that you had a good experience when renting from Green Motion Stansted.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Switzerland
1 review
0 helpful votes
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Great service
May 7, 2022

Enjoyed dealing with Chris, Ali and Joel! Smooth and professional service, and friendly atmosphere! Will definitely be using their services again!

Date of experience: May 7, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Magdalena,

Thank you for your five-star review.

We are really pleased to hear that you received smooth and professional service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

New York
1 review
0 helpful votes
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Good experience renting a car.
May 6, 2022

Good experience renting a car. From airport pick up to returning the car, there was no problem.

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Spurgeon,

Thank you for your review.

We are really pleased that you had a good experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

KR
1 review
0 helpful votes
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Staff
May 6, 2022

Staff was very kind. And I checked a little bit early but staff helped me to receive a car. So much appreciated it

Date of experience: May 6, 2022
Spain
1 review
0 helpful votes
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Car rental
May 6, 2022

All good very efficient, although cheaper than other car hire companies, it was still very expensive especially as it was off airport. To close at 19:00 is ridiculous at an international airport.

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Atkinson,

Thank you for your five-star review.

We are delighted that you found us to be very efficient and appreciate your feedback.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Israel
1 review
0 helpful votes
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Good and fast service
May 6, 2022

The car was excellent. We received courteous and prompt service.

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Goldstein,

Thank you for your five-star review.

We are really pleased that you liked the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Germany
1 review
0 helpful votes
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Great Experience
May 6, 2022

Very friendly people. I still hope someday you can pick up the luggage, run by an automated kiosk, scan your ID and get the keys. Until then we just have to live with admin required. But GreenMotion did a great job.

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Kurth,

Thank you for your five-star review.

It is brilliant to hear that you found our team to be very friendly. We appreciate your feedback and will pass this on to our product development team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Excelent
May 6, 2022

I had a great experience with the team and service.
Really recommend

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Fugiwara,

Thank you for your five-star review.

We are thrilled that you had a great experience with our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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CALIDAD DE SERVICIO
May 6, 2022

Ha sido todo sencillo, facil, atencion y trato excelente.
Pienso utilizar en futuros desplazamientos esta compañia

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Martinez,

Thank you for your five-star review.

It is great to hear that you had an excellent experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Highly recommend
May 6, 2022

We had great experiences quick, friendly staff, easy pick up drop off, great car we will definitely be using greenMotion again

Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Cruickshank,

Thank you for your five-star review.

We are delighted that you found our team to be quick and friendly.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Sweden
1 review
0 helpful votes
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Date of experience: May 6, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Tomas,

Thank you for your five-star review.

It is brilliant to hear that you are very happy with everything.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Great service and car
May 5, 2022

I found GreenMotion to be friendly and helpful. The car was very clean and in great condition. Will be using them again in the future.

Date of experience: May 5, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Hayley,

Thank you for your five-star review.

We are delighted that you found our team to be friendly and helpful.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Australia
1 review
0 helpful votes
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Excellent service
May 5, 2022

I found the staff friendly, very helpful. Car was clean and suited my needs.

Date of experience: May 5, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Julia,

Thank you for your five-star review.

We are thrilled that the rental vehicle suited your needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Ireland
1 review
0 helpful votes
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Excellent
May 5, 2022

I found the process seemless, greeting was very professional and quick, The car was lovely to drive and economical, and when returning the scar Abdul was exceptional with his Professional and friendly responsiveness Mike

Date of experience: May 5, 2022
Natalie F. GreenMotion Rep
over a year old

Hi Chandler,

Thank you for your five-star review.

It is brilliant to hear that you found our processes to be seamless and that you liked the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.