From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I rented a Hyunday I10 for 15 days, everything went smoothly, clean car. Questions were by Whatsapp. Would have needed a bit more details for pick up and drop out (numbers, places...)
Tadelloses neuwertiges Fahrzeug, extrem freundliche und hilfsbereite Mitarbeiter, rasche und unkomplizierte Abwicklung bei Übernahme und Rückgabe. Wichtig in Airport Manchester: Anruf bei Greenmotion erforderlich, um Info über Shuttle zur Übernahmestation zu erhalten.
Car in perfect condition, as good as new, staff very friendly and helpful, quick and uncomplicated pickup and return. Important after arriving: phonecall to greenmotion to get info about shuttle to collecting station.
Hi Hans Peter,
Thank you for your five-star review.
We are delighted to hear that the rental vehicle you received from Green Motion Manchester was impeccable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
With pick. Up at Gatwick and back to the hotel when I returned the car...
Hi Bonnet, D.
Thank you for your five-star review.
It is brilliant to hear that you received good service from Green Motion Gatwick.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car rental has become so expensive these days and gas prices are high. In Florida, there are also tolls to consider. The Green Motion staff was friendly and did not try to "upsell" me at every moment. The shuttle service was fast from the airport. I ended getting a car which was amazing on gas so I spent only $30 to go to Key West and back.
Hi Basile,
Thank you for your five-star review.
It is great to hear that you enjoyed your rental from Green Motion Florida in a fuel-efficient vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Was quick and nice service and lovely car. Recommend this company
Hi Romas,
Thank you for your five-star review.
We are delighted that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We booked a small car for a few days, and everything was as smooth and straightforward as it could be. The car was in perfect condition (very new!), and the staff was very nice and helpful. Picking it up took around 15 minutes, and dropping it off was a matter of minutes. Great experience overall!
Hi Eduardo,
Thank you for your five-star review.
We are thrilled that you received the rental vehicle in perfect condition and that you found our team to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had a good help for personal matter, in addition the auto was good and cheap. Quick in and out
Hi Mario,
Thank you for your review.
We are glad to hear that you received help from our team to get you on your way.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good service.
They picked us up at the airport and got our car very quickly.
Hi Edouard,
Thank you for your five-star review.
We are delighted that you received good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Clean car, low consumption. Great stuff at the airport.
Hi Dolejsek,
Thank you for your five-star review.
We are really pleased that you liked our fuel-efficient rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Once we found the location of the company, which was a little tricky the rest was easy and efficient.
Hi Catherine,
Thank you for your five-star review.
We are thrilled that you had an easy and efficient rental with us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy to book
The van I booked was not available, I was contacted and a different veicle was arranged
Super customer service, thank yoy very much
Hi Donatella,
Thank you for your five-star review.
We are really happy that you received super customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
When for a vacation in Liberia Costa Rica. Upon arrival in Liberia International airport. Wait for a shuttle ride to car rental place. Nobody showed up to pick us up. Since its getting late we decided to take a taxi which cost us $10 for a 5minute drive to Green Motion. It also happen when I return the car. We have to get a ride to the airport from a different shuttle van. So if you get a Green Motion rental. Prepare yourself to get your own shuttle to and from airport. This is my ist and last rental from green motion.
Just google "Green Motion Scam". Tells you everything you need to know. Got charged almost 900 Sterling over super lightly scratched alloys. The rental agreement you sign does not tell you the terms on their website are more extensive, nor does it say you agree to those either. But they'll slap you with the hidden fees listed there all the same!
Very easy and friendly website.
Exactly what i was looking for.
Hi Diego,
Thank you for your five-star review.
We are thrilled that you found our website very easy to use.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quite easy to make the booking. However, queuing at counter took a little bit of extra time when I wanted to collect the car.
Returning the car was easy and quick.
Quite easy to make the booking. Hopefully easier when I come to pick the car up
The service is good and quick.
The car was almost new but even they ask people not to smoke inside the car, my car had a very strong smell of cigarettes.
Hi Vilela,
Thank you for your review.
We are happy to hear that you liked the service you received and we apologise for the issues with the smell in the vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice personal. Car was good. 1. small dent was noticed. Simply process by delivery. Anytime again.
Hi Bauer, T.
Thank you for your five-star review.
We are thrilled that you liked your rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pas de souci particulier.
Attention, il faut une carte crédit et non débit sinon vous serez obligé de prendre une assurance supplémentaire.
Hi Bendaoui,
Thank you for your five-star review.
We are very happy to hear that you had a fast and efficient rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very helpful, friendly staff.
The only downside is that as I had to use my debit card it cost me more money for insurance!
Hi Mrs. L,
Thank you for your five-star review.
We are really pleased that you found our team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fast and easy. Best car hire company ever. Makes booking easy and a fabulous service
Hi Paul,
Thank you for your five-star review.
It is amazing to hear that you think that we are the best car hire company ever.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Magali,
Thank you for your five-star review.
We are thrilled that everything went smoothly with your rental and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.