From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great service. Was given automatic car but when I told them I wasn't comfortable with that changed to manual without any problems or cost. Only niggle was pick up at airport. I was a bit unsure where to wait and what transport I was looking for
I have used Green Motion many times at Bristol airport and they have always been very good
Hi Hunt, R.
Thank you for your five-star review.
We truly appreciate your loyal custom at Green Motion Bristol.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
A couple of year ago I was not totally convinced by GreenMotion at Stansted, but I have to say that my recent experience has been very pleasing.
Hi Stephen,
Thank you for your five-star review.
We are thrilled that your most recent experience was very pleasing.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good client relationship. All clear, easy and kind manners. Maybe I suggest it would be great reducing the time to be attended, adding more agents to the terminals at certain working hours, where clients are many like on weekends and bank holidays.
Hi Damaso,
Thank you for your five-star review.
We are really pleased that you feel we have very good client relationship and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good value car hire, no fuss with friendly helpful staff. Will be better when shuttle bus is operating. Great car, shame its not available in UK.
Hi Calvin,
Thank you for your five-star review.
We are really pleased that you found our team to be friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Whole process was very smooth. Offered extra help with guide. Many thanks
Hi Wainwright, S.
Thank you for your five-star review.
We are really pleased that you found the whole process to be very smooth.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good service, friendly staff. Everything was as described on the web site. Processes work fine. The staff was efficient and courteous.
Hi Menekse,
Thank you for your five-star review.
It is brilliant that you found our team to be friendly, efficient and courteous.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
People were very polite and professional. The car was very clean and reliable.
I will use them again
Hi Judith,
Thank you for your five-star review.
We are thrilled that you had a very pleasant experience with our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Assurance complémentaire quasi obligatoire trop chère mais la voiture était ok et pas besoin de vérification au retour.
Hi Jean,
Thank you for your review.
We are glad that you liked the rental vehicle and appreciate your feedback on the cost of our insurance products.
We hope that you will consider renting with us again in the future.
Kind regards,
Green Motion International Customer Services.
The whole rental process was quite satisfied, except the car body was a bit dirty.
Hi Chun,
Thank you for your four-star review.
We are glad to hear that you were satisfied with your rental and apologise for the cleanliness of the rental vehicle on this occasion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good except for the long waiting time collecting the car
Hi Wolter-Jan,
Thank you for your five-star review.
We are happy to hear that you had a very good rental with Green Motion Manchester and we apologise for any inconvenience caused by the delay.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good
Mona was super helpful and friendly.
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Hi Philip,
Thank you for your five-star review.
We are thrilled that you found our team to be super friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Perfekt jednostavno i bez komplikacija za svaku pohvalu
Hi Katavic,
Thank you for your five-star review.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Efficient car hire pick up and drop off. Only issue was 50 miles fuel in the tank on collection so need to fill up soon after getting the car.
Hi Simon,
Thank you for your five-star review.
We are really pleased that you enjoyed an efficient rental with us and appreciate your feedback on our fuel policy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent. Hopefully now l can stop receiving these review request by email.
Hi Gavin,
Thank you for your five-star review.
It is great to hear that you had an excellent rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
They have the nicest people ever at green motion! Thank you for the perfect service!
Hi Hausen,
Thank you for your five-star review.
It is brilliant to hear that you received the best service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Simple, no problem rental from start to finish
Big thanks to Mark who answered all my questions clearly and precisely.
I had full cover with insurance, cost a bit more, but totally hassle free.
The only hic up is the walk to bus stop 12, it's quit a stroll especially with luggage! And not to well sign posted
Other than that,
Good job guys
Hi Kingston,
Thank you for your four-star review.
We are thrilled that you had no problems during your rental and appreciate your feedback on the rental station location.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Rent a car in Manchester with insurance for a week
Hi Jose,
Thank you for your four-star review.
We are really happy that you enjoyed your rental from Green Motion Manchester.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We loved the whole experience! We can't remember his name, but the employee from Poland was AMAZING. He was so kind and made us feel comfortable to be there from the moment we walked in. The car was clean and everything worked well, the wifi was a life saver and strongly suggested if you don't have cell service in Iceland. The location is right next to the airport, easily walkable and convenient!
Hi Christopher,
Thank you for your five-star review.
It is amazing to hear that you loved the whole experience when renting from Green Motion Iceland.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Second time I've used Green Motion Heathrow and it was another notably good experience in service and value.
Hi Rix,
Thank you for your five-star review.
We are really pleased that you liked the rental vehicle from Green Motion Heathrow.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Downs, R.
Thank you for your five-star review.
It is brilliant that you received great service from our team and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.