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Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.


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GreenMotion Reviews Summary

Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

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7,527 reviews

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France
1 review
0 helpful votes
Follow Farid M.
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Parfait pour la location
May 13, 2024

J'ai été bien reçu et véhicule très propre, les responsables sont très sérieux je recommande.

Date of experience: May 3, 2024
Natalie F. GreenMotion Rep
over a year old

HI Farid,

Thank you for your five-star review.

It is great to hear that you found our rental vehicles to be clean.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Czechia
1 review
0 helpful votes
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Great Deal
May 13, 2024

Nice new car for reasonable price. Quick pick up and drop off. In general very good service.

Date of experience: May 3, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Jan,

Thank you for your five-star review.

We are delighted to hear that you liked the rental vehicle.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkiye
1 review
0 helpful votes
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Good staff
May 13, 2024

Good Staff ************** very good **************000

Date of experience: May 3, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Anas,

Thank you for your five-star review.

We are delighted to hear that you like our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Excellent service
May 9, 2024
Updated review

Great service, strongly recommend! Always choose to take a green motion.

Date of experience: April 29, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Mindaugas S,

Thank you for your five-star review.

We are thrilled that you strongly recommend Green Motion and that you received great service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.


Excellent service
November 29, 2023
Previous review

Excellent service

Date of experience: November 29, 2023
Italy
1 review
0 helpful votes
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Per ora tutto ok
May 8, 2024

Ho prenotato oggi (28.04.24) una smart all aeroporto di Vienna per il 12 agosto... Sarò più eusastivo al termine dele vacanze...

Date of experience: April 28, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Andrea,

Thank you for your five-star review.

We are thrilled that you have chosen to rent from Green Motion Vienna.

We hope you will enjoy your rental with us.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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So far so good
May 8, 2024

Booking has been made easy enough, so it's all good so far.

Date of experience: April 28, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Dean,

Thank you for your five-star review.

It is great to hear that you found your booking to be easy to make.

We hope you enjoy your rental with us.

Kind regards,

Green Motion International Customer Services.

South Africa
1 review
0 helpful votes
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Good booking experience
May 8, 2024

All very good so far. Trip booked for sept so looking forward to experience with Green Motion

Date of experience: April 28, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Johannes,

Thank you for your five-star review.

It is fantastic to hear that you had a good booking experience.

We hope that you enjoy your rental with us.

Kind regards,

Green Motion International Customer Services.

Switzerland
1 review
0 helpful votes
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Fast and quick
May 7, 2024

Clear and easy to read booking format, and choice of cars available. Maybe the price with full insurance a bit too high

Date of experience: April 26, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Andrej,

Thank you for your five-star review.

We are delighted that you had a fast and quick rental with Green Motion.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkiye
1 review
0 helpful votes
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Memnun kaldım
May 7, 2024

Memnun kaldım
Memnun kaldım
Memnun kaldım
Memnun kaldım
Memnun kaldım

Date of experience: April 26, 2024
Natalie F. GreenMotion Rep
over a year old

Hi BARIŞ G,

Thank you for your four-star review.

We are very pleased that you chose Green Motion for your rental needs and were satisfied with your rental with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkiye
1 review
0 helpful votes
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.
May 7, 2024

…….:::::::::……….;…………………………………………………………………………………..

Date of experience: April 25, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Okan,

Thank you for your five-star review.

We are delighted that you chose Green Motion for your rental needs.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Canada
2 reviews
0 helpful votes
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Car Rental
May 7, 2024

Reasonably easy procedure. Hope picking up the car is too!

Date of experience: April 23, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Richard,

Thank you for your four-star review.

We are very happy to hear that you found our booking procedure to be reasonably easy.

We hope you enjoy your rental with us.

Kind regards,

Green Motion International Customer Services.

Spain
3 reviews
0 helpful votes
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Although you need to get a bus from the airport to the Forge where they are based (5 minutes),the service is great, cars clean and new and very litte hassle. ALWAYS take photos of your car, before and after.

Date of experience: April 22, 2024
Australia
1 review
0 helpful votes
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Good customer service
May 1, 2024

Call with a query and resolved quickly and was very friendly

Date of experience: April 21, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Scott,

Thank you for your five-star review.

It is brilliant to hear that you received good customer service from our team.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Brazil
1 review
0 helpful votes
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Good
May 1, 2024

Very good experience in The site of The rental car

Date of experience: April 21, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Helymar,

Thank you for your five-star review.

It is amazing to hear that you had a very good experience with us.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Spain
1 review
0 helpful votes
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My booking
May 1, 2024

Quick booking, easy to follow process. Reasonable price

Date of experience: April 21, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Joanne,

Thank you for your five-star review.

It is great to hear that you found our booking process to be easy to follow.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Booking form was incorrect
May 1, 2024

I entered 0900pm pick up and drop off at 0800pm but it seems to have made the booking for 0900am and 0800am. It was very frustrating

Date of experience: April 21, 2024
Natalie F. GreenMotion Rep
over a year old

Hi J R,

Thank you for your review.

We sincerely appreciate you choosing us for your rental needs on this occasion and we apologise for any inconvenience that this situation may have caused you. I can see that our reservations department have been working with you to rectify the issue. If you require any further assistance, please feel free to contact us again at any time.

We hope you enjoy your rental with us.

Kind regards,

Green Motion International Customer Services.

South Africa
1 review
0 helpful votes
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Extremely friendly and helpful
April 30, 2024

The service at GreenMotion is always very friendly and helpful. There is never a problem. The only two negatives worth mentioning are that (1) the office is off site but the waiting time is usually quite short and (2) the cars are generally not recent models, but that is the case for all car rentals in Cyprus.

Date of experience: April 20, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Markus,

Thank you for your five-star review.

It is amazing to hear that you never have a problem when renting from us and we appreciate your feedback.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

GB
1 review
0 helpful votes
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Fast and efficient.
April 29, 2024

Convenient and easy to follow. Very happy with the service.

Date of experience: April 19, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Mark,

Thank you for your five-star review.

It is brilliant to hear that you are very happy with the service we provide.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkiye
1 review
0 helpful votes
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Easy booking
April 28, 2024

Booking process was really easy eith greenmotion, web site was useable

Date of experience: April 17, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Ata,

Thank you for your five-star review.

We are thrilled to hear that you found our booking process to be really easy.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.

Turkiye
1 review
0 helpful votes
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Great car rental company
April 26, 2024

Please pay more attention on rental car insurance package for customer more comforts which I believe will increase green motion daily revenue and income out of car rental service.
I have a more good ideas where your business will growth more efficiently.
Although I have employment out of turkey and coming for short term of period in Istanbul I am referring all my friends to get use of green motion rental car.
And one more suggestion to increase working hour or staff shift to get more benefit out of car rental income

Date of experience: April 16, 2024
Natalie F. GreenMotion Rep
over a year old

Hi Aliullah,

Thank you for your five-star review.

We truly appreciate you choosing us for your rental needs and your feedback on where we could improve.

We hope to see you again in the future.

Kind regards,

Green Motion International Customer Services.