From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Friendly efficient customer service with a smile car was excellent as was the quick guide in the car controls etc.
Quick pick-up and give-back, nice price,
Car clean,
Hi Christoph,
Thank you for your five-star review.
It is great to hear that you found our pick up and drop off processes to be quick.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
London Gatwick are a great team. Always attentive and help
Hi Jean,
Thank you for your five-star review.
We are very pleased that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Was all good, worked fine once account set up. Would use again
Hi Timothy,
Thank you for your five-star review.
We are thrilled that you wish to rent with Green Motion again and that everything was good with your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The online booking is straightforward and easy. Lets hope the actual rental is as smooth
Hi Timothy,
Thank you for your four-star review.
We are delighted that you have chosen Green Motion for your rental needs and that you found our booking processes to be Straight forward and easy.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Generally satisfying, we waited for the shuttle for around 15 min, being away from the airport may prove to be a challenge, but competitive prices will prevail.
Hi Abdulrahman,
Thank you for your five-star review.
We are thrilled that you had a pleasant rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Booking online for an international rental car was easy with clear and precise direction. Confirmation email was received very quickly once booking was complete.
Hi Cindy,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs and that you found our booking processes to be easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Wonderful service. The owner went above and beyond to accommodate my last minute request for a vehicle with snow tires.
Hi Elizabeth,
Thank you for your five-star review.
We are delighted that you had an amazing rental with Green Motion and that our team went above and beyond to help you.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very close to Stansted airport, regular shuttle, courteous and helpful staff, simple returns, great vehicles. Overall a simple and enjoyable service
Hi Daniel,
Thank you for your five-star review.
It is great to hear that you received helpful and courteous service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Green motion.com was easy to contact. Mai replied the emails quickly. She found a solution to our problem. When we arrived Krzysztof looked after us. He was professional.
Hi Agata J,
Thank you for your five-star review.
We are thrilled that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Found the booking process to work well. Prices were best overall factoring in the right level of insurance cover. I read the collection notes and made sure I had everything they needed and the collection went without hitch, and the staff at Manchester Airport were efficient and courteous. My car hire was for two days for a Compact model with the Premium Plus insurance cover.
Hi Paul,
Thank you for your five-star review.
We are delighted that you wish to rent with Green Motion again and that you found our team to be efficient and courteous.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The site is slow and donate option is not working.
Hi,
Thank you for your review, we really appreciate your three stars.
We are extremely happy that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Slow and donate option is not working
All was OK, the booking was fast without any problems.
Hi Jaroslav S,
Thank you for your five-star review.
We are delighted that you had a smooth booking with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very professional service, no hassle and friendly.
Hi Egidijus M,
Thank you for your five-star review.
We are thrilled that you found our Green Motion processes to be very smooth.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick, easy to book. Great follow up. Highly recommended- used Green Motion a few times now and wouldn't go anywhere else.
Hi Sarah,
Thank you for your five-star review.
We are delighted that you have once again chosen Green Motion for your rental needs and that you highly recommend us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I booked my car using the website and the website experience was very good
Hi Eman M,
Thank you for your five-star review.
We are thrilled that you found Green Motion to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Complimenti: e' molto facile prenotare. Speriamo che sia facile anche ritirare l'auto e riconsegNARLA
Hi Arcadio,
Thank you for your five-star review.
We are very pleased that you find Green Motion to be number one for easy booking.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I'm really happy that I could use my debit card for paying it made my live easier
Hi Ismail,
Thank you for your five-star review.
We are delighted that you were very satisfied with your rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I've booked with Green Motion before and continue to do so every time I hire a car.
Competitive prices. Easy to book online and always friendly staff on arrival. Good shuttle service
Hi Roger,
Thank you for your five-star review.
It is fantastic to hear that you once again chose Green Motion for your rental needs and that you found our team to be friendly and our prices to be competitive.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Al contratar alguna promoción, ponerse listos por que en oficinas de entrega de unidad quieren incrementar precio ya dado por Green Motion. Aunque no te escapas te incrementan el iva. (Esta bien si Green no lo cobro, eso no me quedó bien claro)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Denis,
Thank you for your review.
We are thrilled that you have once again chosen Green Motion for your rental needs and that you found our team to be friendly and efficient.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.