From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Online booking slightly difficult as it is not obvious where you tick for having read the conditions. Plus I tried to register to join loyalty scheme etc but your calendar does not work to put in my date of birth!
Everything perfect and clear. Booking was very easy and straightforward
Hi Daniele,
Thank you for your five-star review.
We are delighted to hear that you found everything to be perfect and clear.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Lovely clean modern cars, full to full fuel which is good. Pick up to airport and back very prompt. Staff very pleasant and friendly would definitely use again.😊😊
Hi Angela,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a bad experience with a well known car hire company based on Bristol airport so we decided to try Greenmotion. Absolutely great experience from start to finish. The online booking service, picking up the car and returning it 14 days later was a breeze. Pick up from the drop off car park was good but on our return I decided to walk back to the airport and this took about 10 minutes. We had an MG as our hire car which had a little problem on pick up which was quickly rectified. We would definitely use Greenmotion again.
Hi Richard,
Thank you for your five-star review.
We are delighted to hear that you have an excellent experience with Green Motion Bristol.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
J'ai été bien reçu et véhicule très propre, les responsables sont très sérieux je recommande.
HI Farid,
Thank you for your five-star review.
It is great to hear that you found our rental vehicles to be clean.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice new car for reasonable price. Quick pick up and drop off. In general very good service.
Hi Jan,
Thank you for your five-star review.
We are delighted to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good Staff ************** very good **************000
Hi Anas,
Thank you for your five-star review.
We are delighted to hear that you like our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service, strongly recommend! Always choose to take a green motion.
Hi Mindaugas S,
Thank you for your five-star review.
We are thrilled that you strongly recommend Green Motion and that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Ho prenotato oggi (28.04.24) una smart all aeroporto di Vienna per il 12 agosto... Sarò più eusastivo al termine dele vacanze...
Hi Andrea,
Thank you for your five-star review.
We are thrilled that you have chosen to rent from Green Motion Vienna.
We hope you will enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Booking has been made easy enough, so it's all good so far.
Hi Dean,
Thank you for your five-star review.
It is great to hear that you found your booking to be easy to make.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
All very good so far. Trip booked for sept so looking forward to experience with Green Motion
Hi Johannes,
Thank you for your five-star review.
It is fantastic to hear that you had a good booking experience.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Clear and easy to read booking format, and choice of cars available. Maybe the price with full insurance a bit too high
Hi Andrej,
Thank you for your five-star review.
We are delighted that you had a fast and quick rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Hi BARIÅž G,
Thank you for your four-star review.
We are very pleased that you chose Green Motion for your rental needs and were satisfied with your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Hi Okan,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Reasonably easy procedure. Hope picking up the car is too!
Hi Richard,
Thank you for your four-star review.
We are very happy to hear that you found our booking procedure to be reasonably easy.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Although you need to get a bus from the airport to the Forge where they are based (5 minutes),the service is great, cars clean and new and very litte hassle. ALWAYS take photos of your car, before and after.
Call with a query and resolved quickly and was very friendly
Hi Scott,
Thank you for your five-star review.
It is brilliant to hear that you received good customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good experience in The site of The rental car
Hi Helymar,
Thank you for your five-star review.
It is amazing to hear that you had a very good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick booking, easy to follow process. Reasonable price
Hi Joanne,
Thank you for your five-star review.
It is great to hear that you found our booking process to be easy to follow.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I entered 0900pm pick up and drop off at 0800pm but it seems to have made the booking for 0900am and 0800am. It was very frustrating
Hi J R,
Thank you for your review.
We sincerely appreciate you choosing us for your rental needs on this occasion and we apologise for any inconvenience that this situation may have caused you. I can see that our reservations department have been working with you to rectify the issue. If you require any further assistance, please feel free to contact us again at any time.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sally,
Thank you for your four-star review.
We really appreciate you choosing us for your rental needs on this occasion and apologise for any issues you experienced when booking with us, we will look into this.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.