From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick booking, easy to follow process. Reasonable price
I entered 0900pm pick up and drop off at 0800pm but it seems to have made the booking for 0900am and 0800am. It was very frustrating
Hi J R,
Thank you for your review.
We sincerely appreciate you choosing us for your rental needs on this occasion and we apologise for any inconvenience that this situation may have caused you. I can see that our reservations department have been working with you to rectify the issue. If you require any further assistance, please feel free to contact us again at any time.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
The service at GreenMotion is always very friendly and helpful. There is never a problem. The only two negatives worth mentioning are that (1) the office is off site but the waiting time is usually quite short and (2) the cars are generally not recent models, but that is the case for all car rentals in Cyprus.
Hi Markus,
Thank you for your five-star review.
It is amazing to hear that you never have a problem when renting from us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Convenient and easy to follow. Very happy with the service.
Hi Mark,
Thank you for your five-star review.
It is brilliant to hear that you are very happy with the service we provide.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Booking process was really easy eith greenmotion, web site was useable
Hi Ata,
Thank you for your five-star review.
We are thrilled to hear that you found our booking process to be really easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Please pay more attention on rental car insurance package for customer more comforts which I believe will increase green motion daily revenue and income out of car rental service.
I have a more good ideas where your business will growth more efficiently.
Although I have employment out of turkey and coming for short term of period in Istanbul I am referring all my friends to get use of green motion rental car.
And one more suggestion to increase working hour or staff shift to get more benefit out of car rental income
Hi Aliullah,
Thank you for your five-star review.
We truly appreciate you choosing us for your rental needs and your feedback on where we could improve.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quick simple good prices
Good communication with the reservation center!
Hi Cyril,
Thank you for your four-star review.
It is good to hear that you had good communication with our reservations team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was there at 14.00, but they delivered the car at 14.50. I waited 45 minutes for nothing. My time has gone.
Hi Aktug,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this delay. We would like the opportunity to look into this matter and as such, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
Sabit olarak bu firmadan kiralama yapmaktayım her zaman memnun kaldım, diğer firmalarla yaşadığım hiç bir sıkıntıyı yaşamadım, araçlar yeni ve gayet temiz bakımlı, ihtiyacım olduğu zaman başka firma bakmıyorum bile
Hi Ismail,
Thank you for your five-star review.
We sincerely appreciate your loyal custom and we are happy to hear that you never have any problems when renting from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy, clear information and very good value I would recommend
Hi Peter,
Thank you for your five-star review.
We are happy to hear that you find us to be very good value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very quick and easy booking. Need to wait and see the overall experience.
Hi Kaylan,
Thank you for your five-star review.
We are delighted to hear that you had a smooth experience when booking with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I take a car before in August they give me good price
Hi Aaziz,
Thank you for your five-star review.
We are glad to hear that you like our prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I rent a Peugeot 2008. It was a brand new and clean
Hi Mehmet,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great easy site and easy booking thank you 😊 we hope that it will be a success when we collect the car.
Hi Mads,
Thank you for your five-star review.
It is great to hear that you found it easy to book with us.
We hope you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Very smooth and easy. Additional charges seem to be okay
Hi Aravind,
Thank you for your five-star review.
It is brilliant to hear that your rental with us was very smooth and easy.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Just a few clicks on the app and the booking was made
HI James,
Thank you for your five-star review.
We are delighted that you found it easy to rent with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
In reality it was a good experience. The car was ok and the staff of GreenMotion were understanding, friendly and always helpful.
Hi Sérgio R,
Thank you for your five-star review.
We are thrilled that you had a good experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pokazalo se dobrim rezervirati vozilo direktno s GreenMotionom.
Dodatne ponude uz vozilo, Premium Plus program kao i jednostavnost i brzina rezerviranja vozila su
Značajno uticali na moju odluku kod koga ću napraviti rezervaciju.
Hi Žarko C,
Thank you for your five-star review.
We are really pleased that you found our Green Motion booking processes to be simple and fast.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very friendly and super helpful staff. Excellent customer service. Car in particular (especially the one I was using) looks like second hand military helmet survived the First and the Second WW and cleaning the cars (at least from inside) is something this company do at the beginning and at the end of each year and that's all. Car was dusty, all the dash board parts, steering wheel, car floor mats, seats (front and back) was so dusty, if you sneeze inside the mist and the fog will last for a few days!
All the offers from this company looks like excellent value for our money but keep in mind the condition of the vehicles and then it's not.
Can't recommend at this stage but I hope they will fix the state of their vehicles and will "discover" the car wash services and then things may improve!
Hi Petar,
Thank you for your three-star review.
We are delighted that you received friendly, super helpful and excellent customer service from our team. Thank you for your feedback, we will pass it on to our location team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
EThe representative received us at the airport very nicely and at the reception the attitude was ok.everything was fineverything will be alright
Hi Nissim,
Thank you for your five-star review.
It is amazing to hear that you received a good, fast and professional reception from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joanne,
Thank you for your five-star review.
It is great to hear that you found our booking process to be easy to follow.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.