From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Efficient and pleasurable experience at Rabat Ville office
Great experience
The young woman polite and patient till I look for everything was right in the van
Hi Javier,
Thank you for your five-star review.
It is amazing to hear that you had a great experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Her şey çok iyiydi, çok teşekkürler. Çok kolay Teslimat ve geri kabul yapıldı
Hi Kenan,
Thank you for your five-star review.
It is amazing to hear that you enjoyed your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy quick polite friendly, will use again definitely
Hi Guinita,
Thank you for your five-star review.
It is brilliant to hear that you had a great rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Had to go on bus to novotel hotel, no problem and no long delay. Staff were great and we drove out within half hour.
Hi Jo,
Thank you for your five-star review.
We are delighted to hear that you found our team to be great.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Esperienza positiva, vettura noleggiata in ottime condizioni
Hi Vanda,
Thank you for your five-star review.
It is amazing to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking up and dropping off the vehicle went absolutely perfectly. The service was friendly and the vehicle was almost new and of good quality
Hi Miroslav,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Its the second time using greenmotion in a different country and I'm super satisfied
Hi Eryk,
Thank you for your five-star review.
We are incredibly pleased to hear that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
It is a MUST to have someone speak English in Sabiha Airport.
Rental contract must be available in different languages.
It is very normal that visitors don't speak the Turkish language.
Hi Faisal,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation. We would like the opportunity to look into this matter and as such, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
I've received speedy, fair, and affordable service every time I've booked a car or van here over the past three times. I'll definitely be back again.
Hi Nobuhito,
Thank you for your four-star review.
It is brilliant to hear that you found our services to be speedy, fair and affordable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I experienced a straight forward and clear booking process via the green motion international website.
Hi Boran,
Thank you for your five-star review.
We are really happy to hear that you liked our booking process through our website.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Arrived at car rental site. Staff member that dealt with us was very polite but the whole process seemed to take forever. If paperwork had been printed off in advance, ready to sign, it would have taken less time. Too reliant on technology I feel. What if I was a person that did not have a smart phone? Two emails laters with my signature signed, I finally got the keys to the car. I would say about 40 mins it took. My husband and I were under pressure with time, so this slow process did not help. The driver that collected us from the airport and the driver that took us back to the airport were extremely friendly and chatty
Hi Deborah,
Thank you for your review.
We truly appreciate you choosing us for your rental needs on this occasion and we apologise for the delays that you experienced at the rental desk. We appreciate your feedback in regards to our processes.
We hope that you will consider renting with us again in the future.
Kind regards,
Green Motion International Customer Services.
Good 👍 helpful. Great that you can pay for insurance when booking car. So no expenses on the day of pick up
Hi Kevin,
Thank you for your four-star review.
We are delighted that you had a good rental with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
This was a first time experience for me, moving away from the more traditional Hertz, Avis, Europcar type companies, so I was a bit nervous. But everything went extremely well and your staff at Oliver Thambo were excellent. I will be using you again.
Hi Chris,
Thank you for your five-star review.
We are very happy that everything went extremely well with your rental with Green Motion and that you wish to rent with us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I can't say anything before i go and pick up a car
Hi Goran,
Thank you for your four-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
We have hired quite a few times from Green Motion. The cars are always in good condition and clean.
The staff are always friendly and process your hire car collection and return with minimal delay.
Hi Derrick,
Thank you for your five-star review.
We are thrilled that you once again chose Green Motion for your rental needs and found our team to be efficient and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything went smoothly, very helpful personnel, the service was good in general
Hi Miltiadis,
Thank you for your review.
It is fantastic to hear that you had a great experience renting with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Helpful friendly staff, great car. Clean, comfortable. Exceptionally good price.
Hi Deborah,
Thank you for your five-star review.
We are thrilled to hear that you found our Green Motion team to be friendly and helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was so impressed, car was very reasonable and very clean. They went out of their way to make the whole experience as seem less as possible.
Hi Robyn,
Thank you for your five-star review.
We are delighted that you were impressed with your experience with Green Motion.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Übergabe am Flughafen und Rückgabe verliefen problemlos. Die Fahrzeuge waren neu und sauber.
Hi Zufriedenheit,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi El,
Thank you for your five-star review.
We are really pleased to hear that you had an efficient and pleasurable rental experience.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.