website thubmnail of GreatGlam
How would you rate GreatGlam?
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Canada
2 reviews
0 helpful votes
Follow Danielle A.
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I LOOOVE Great Glam!
January 17, 2017

I order from this site quite often from Toronto and have never had any issues with anything. The sizing is exactly as it describes on the site, the customer service is great, the clothes are sexy and as pictured and the shipping is super fast! I also like that they have new inventory almost every 2 weeks. Great Glam is one of my most trusted sites for ordering clothes online!

Date of experience: January 17, 2017
South Africa
1 review
2 helpful votes
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I got the worst service ever. I ordered my clothes early may and only end of may when I realized had not heard from them then they decided to ship my clothes four weeks later. This website should be closed. Two months down the line and I still haven't received my order. They offered me a 5 dollar gift certificate and were not able to ship everything i had ordered and paid for. Bad customer service

Date of experience: June 28, 2017
Virginia
1 review
1 helpful vote
Follow nae n.
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Ive made 2 purchases from this site. I like it. Some of the clothes should be a little bit cheaper because of the quality of the dresses. I brought the dress called magnify which i think they sizes run small. But overall the dress was sexy and i turned heads. I cant remember the name of the other dress but i was satisfied. Both dresses arrived sooner then they said so that was good overall. I. would order again maybe. Just make sure u get ur correct size or one size up

Date of experience: February 9, 2013
California
3 reviews
6 helpful votes
Follow Lana I.
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Cheap and great for clubbing attire. I've bought 2 dresses from them, I wouldn't say they're the best quality, paid roughly $30-$40 for each, could've gotten something better at my local mall. Pay close attention to the measurements and fabric they use, it's not as nice as the picture, which is expected. Buy item only if you can't find the dress anywhere else.

Date of experience: July 22, 2011
Florida
1 review
2 helpful votes
Follow NieNie A.
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The clothing on this site is definitely cheap, but always remember that you get what you pay for. Don't expect to look like the stunning filtered models that you see on the site. Clothing material is cheaply made, and colors that appear bright on the site are quite dull once received. The sizes are seriously off and while you may be a small everywhere else, you will be medium to large with great glam clothing; and before anyone accuses me of attempting to fit in clothing I shouldn't be ( I am 120 pds). I would give this site a solid two. Also, don't fall for their " print a label to make returns easier ploy" you are not refunded shipping costs and if you choose to pay their ridiculous amount for their label, which you can do yourself, you wont have any money left. Go to the mall people, hit ebay or Amazon- I guarantee you will be more satisfied.

Date of experience: January 5, 2015
Illinois
1 review
3 helpful votes
Follow Marla D.
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Purchase items from great glam once a year without issues until now. I have yet to receive my order that was placed almost 2 months ago. I was informed by email that manufacturer has changed; this is not the consumers problem. Perhaps great glam should discontinue the site until the manufacturing issue is resolved especially if they wish to keep loyal customers. As a result of this issue I will no longer shop great glam. I was recently introduced to fashion nova, an competitor that offers great clothing and free 2day shipping with orders of $75 or more, tracking included.

Date of experience: July 6, 2017
California
1 review
0 helpful votes
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As I was reading some of these reviews and I am really surprised of the negative remarks. I have been ordering from Great Glam for almost 7-8 years. In all those years I might of returned 2 items because of the fit. Most of the outfits are exactly what you see on Great glam. The sizes are correct and the material is good. Whenever I wear any of the clothes from Great glam, I receive many compliments on how nice the outfit is. It's sad some of you had a bad experience, but I can say. I shop only at Great glam and would never trade them in for any online clothing store.

Date of experience: February 17, 2016
New Jersey
8 reviews
29 helpful votes
Follow Allison L.
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This is such a wonderful place to shop. It can be challenging to find sexy clothing in a regular department store. I was really happy with the online selection on this site. I like clothes that are tight fitting and show some cleavage to go out on the town in the evenings. This can be challenging to find. Even shopping in Vegas, I had difficulty finding anything. Their clothes are also super affordable. Awesome site!

Date of experience: March 15, 2013
California
1 review
0 helpful votes
Follow Zoey P.
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Greatglam has great prices, inventory, and free shipping cmon it doesn't get any better than that?! I f-ing loved greatglam and I cant wait to shop there again! Totally 5 stars!

Date of experience: February 9, 2024
California
4 reviews
18 helpful votes
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Bad Service!
July 6, 2017

I ordered from here way back in June, I was wondering why I had never got a email letting me know my order was at least being processed! I knew that it said that they would have to special order it and it takes 2 to 3 weeks which was fine with me! I went to my account to check after 2 weeks and it shows that I haven't even placed a order, so I sent a email asking about my order! I got a reply stating that they was in the process of changing manufacturer's and that I would have to wait another 4 to 6 weeks! That's ridiculous! They need to stop with the BS and tell people that they are ordering all their items from Aliexpress and that's the reason it's taking so long. I order from Aliexpress all the time and it always takes them about 6 to 8 weeks for a delivery, you will be lucky if you get your items within a month! Great Glam is a horrible place and I will NEVER order from them again!

Date of experience: July 6, 2017
Texas
2 reviews
35 helpful votes
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I ordered a dress online on June 20, it's Aug 5 and I still haven't received it. I've emailed customer service twice, no response! I then complained to the BBB and they still haven't gotten a response. They're quick to take my money, but can't ship my stuff or respond to me! Shop elsewhere people!

Date of experience: August 5, 2017
Australia
1 review
2 helpful votes
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Such poor quality
September 12, 2015

Ordered 2 dresses, one looked nothing like the photo, and the other one had uneven stitching, threads coming off, and the bottom of the skirt was uneven, I am not usually picky but these will go straight in the bin, waste of money

Date of experience: September 12, 2015
Canada
1 review
7 helpful votes
Follow Alisha H.
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Greatglam used to be my go-to site when it came to clothes. Everything has changed recently. It takes way longer to get my purchases plus the shipping fees are sometimes the same price as my total purchase or sometimes more!

Date of experience: May 25, 2017
California
1 review
2 helpful votes
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Just received a couple of items I bought for a friend and none of them fit as expected. I even ordered a couple of the items in two sizes to guarantee they fit. No luck at all. Size chart is off. I know the clothes are skimpy but these are like clothes for elves.

Date of experience: September 5, 2013
VG
6 reviews
18 helpful votes
Follow Dee L.
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OMG! GreatGlam is the Bomb! I am very please with all my orders! I have ordered 5 time in 4 months (Mar 2015 to Jun 2015) - Such great style and quality. I remember browsing GreatGlam about two years ago, when I found out about it in a forum, but at that time, I decided it was not for me - I thought the clothes were too revealing for my taste. But back in March of this year (2015) I was on Facebook and a GreatGlam ad, displaying the image of a sexy but classy dress, caught my attention, so I decided to have a second look. That is when I discovered the "Conservative, Yet Still Sexy" category - That's just what I wanted!

Prices are reasonable, processing time is good, shipping rates are good - I only wish there was shipment tracking, but apart from that, I am very pleased with my purchases at GreatGlam.

+2
Date of experience: July 8, 2015
Illinois
1 review
2 helpful votes
Follow Anahy C.
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I placed my first order in early May received my incomplete order the end of June. One item was backorder which I was charged not sure why and until this day I haven't received but was charged for, I sent all items back clothes were damage it took another month for them to process them and just so I can get a store credit which I will never buy from them again. All this happen with me emailing them back and forth literally almost everyday... I called the customer service # they never answer not sure how they can keep a business open with such a horrible customer service.

Date of experience: July 14, 2017
Colorado
1 review
5 helpful votes
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It's a total scam now
August 15, 2017

I am not sure what happened to the website but it's a total scam now. I ordered couple dresses and pants 4 months ago and I still haven't received my order. They are lying that it's backordered and then apologized that the order is no longer available so I can order different clothes from them. I stopped buying anything from them and I told all my friends that are scammers now. I am going to write a review everywhere to let people know about them. SCAM!

Date of experience: August 15, 2017
Arkansas
1 review
4 helpful votes
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I've ordered from them in the past and I must say this company fall short of a 2 star. The clothes are ok if you receive them in a month or not. Also don't expect to get a refund if anything is too small.My last resort is to call the BBB about not receiving my items or my refund.

Date of experience: February 20, 2017
Oregon
1 review
2 helpful votes
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I recently ordered from Great Glam and never received my order. I had to go back and forth with them to get my money refunded because they wanted to issue me a gift certificate. I will never order from this company again.

Date of experience: May 25, 2017
Florida
1 review
1 helpful vote
Follow Sho V.
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Don't get scammed!
September 29, 2017

SAVE YOUR MONEY! They will make sure your first and second orders go through perfectly and then start to switch things up horribly after they've wheeled you in... they take your money, don't give you the item, make up a corny excuse over the phone, ignore your emails, and then they change their email! DO NOT GET SCAMMED.

Date of experience: September 29, 2017

Overview

GreatGlam has a rating of 3.5 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. GreatGlam ranks 7th among Clubwear sites.

service
3
value
4
shipping
4
returns
2
quality
4