GreatGlam

So I used to buy from this website long time ago and everything was great years past and I decided to start buying again one I bought two dresses and one was shipped to me but the other one was never shipped to me. They said it was in back order for 2 to 4 weeks then they said that the dresses and back order from four to six weeks. It's been 2 months and have not received anything I write to them and they do not answer. I don't know what happened to this website but it's not good anymore

I shop online for all of my outfits and dresses... came to this site... it seems too good to be true... ordered 2 dresses from here, shipping is good. But when i got it... I was shocked at the material and how awefully thin it was. The size was totally off, the material was see through!. I damn threw them dresses away! Waste of money!
If you are trying to buy quality material dresses, please do not shop here... it is not worth it! If your not into quality and just love the style, look and how cheap it is, by all means... go ahead and waist your money!

Placed me order and was told it would take 1-2 weeks to ship. Never received my items so contacted them and was told my shipment is delayed and will be another 4-6 weeks. Was also told they have a proof of an email contacting me with the same info which I DO NOT have and which they WOULD NOT send me. This has turned into a scam company and needs to be reported and shut down. I have contacted the BBB online and reported them. I suggest everyone else waiting for orders does the same.

I used to love Great Glam. I received my orders very quickly. Returning items was easy. I will say you get what you pay for though. The items are cheap for a reason and hardly ever fit as they say. However, I still liked ordering. Then this year, 2 things happened. First of all, I can't check out. When I press continue, it just sends me to Google. I contacted them months ago about it, they still haven't fixed. And the second thing, Paypal accidently disputed a charge on my Great Glam order. I told them I didn't want to do that because I've always had great service and no problems. They said ok. Now Great Glam is refusing to let me order because of it. I told them I didn't do it, I offered to show them the email correspondence and even see if Paypal would contact them for me. The fact that I have been a loyal customer since 2011 apparently means nothing though. They don't believe me and I keep getting bounced around between customer reps and the problem is still not fixed. They have just lost a regular customer. I will shop somewhere that actually values a loyal customer.

I used to order from this company all the time, first time I tried to order in over a year and it is a nightmare. Ordered an outfit, was informed weeks later I would not be getting it, got a gift certificate code to use for my trouble. So I picked out a few new items, saw that they are scamming their customers for shipping ($7.99 for the first item, $3.99 for each one after that) so my shipping alone was over $20 on I believe 4 or 5 items. Mind you, they ship them in plastic envelopes, not even boxes. So I took items out of my basket and only ordered 1 of them, waited a few weeks, received ANOTHER email saying the item was not able to be sent giving me yet ANOTHER coupon code. Just tried to use the coupon code to order 1 replacement item and it states that it is not a valid coupon code. It seems as though they are waiting for me to give up and let them keep my money without ever sending me an item. The absolute worst company and worst customer service I have ever dealt with. Do not throw your money away. Plus, everything is now labeled "this is a special order item and takes an extra 2-3 weeks processing and delivery time".

They look cute but you get what you pay for. Actually you get SIGNIFICANTLY LESS than what you pay for. I bought a dress from them recently, wore it for 5 minutes, and it COMPETENT STAINED my whole purse red! I contacted customer service and they just offered tor give me store credit so I could replace THE DRESS. Not to help replace my expensive purse or help make up for the situation. No they said here buy another one of those dresses on us so it can ruin more of your things. NEVER EVER EVER EVER EVER EVER SHOP HERE!