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Angela S.

Texas

Contributor Level

Total Points
193

2 Reviews by Angela

  • City Beauty

3/1/21
Verified purchase

City Beauty deletes all their negative reviews on their IG and website so shoppers never know the truth. They charged me $35 for my first tube and my bank account had already been drafted before I could confirm my purchase. The next screen after choosing what I wanted offered a promotion 2 tubes for $50 and I fell for it. Turns out, I'd been charged an ADDITIONAL $50 totaling $85! Again, most online shopping sites give you the opportunity to REVIEW your shopping cart before just charging you. I requested a refund and they claim they already shipped my order not even a full day later, mind you I placed the order on a Saturday morning. They're asking me to go through a whole refund process therefore it'll take over a week to get my money back that I didn't even authorize. Never again!

Tip for consumers:
Don't fall for their promos unless you have money to throw away

Products used:
Lipgloss

Service
Returns
  • GreatGlam

8/5/17

I ordered a dress online on June 20, it's Aug 5 and I still haven't received it. I've emailed customer service twice, no response! I then complained to the BBB and they still haven't gotten a response. They're quick to take my money, but can't ship my stuff or respond to me! Shop elsewhere people!

Angela Has Earned 33 Votes

Angela S.'s review of GreatGlam earned 2 Very Helpful votes

Angela S.'s review of City Beauty earned 31 Very Helpful votes

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