Graze has a rating of 4.2 stars from 3,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service, and snack box. Graze ranks 1st among Meal Delivery sites.
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In my opinion, Graze is a great choice for anyone looking to improve their snack game and enjoy healthy, delicious options. The variety of options is impressive, with something for everyone, from sweet treats to savory options. I love that they have sample products for a very low price. The delivery was OK - for me.
I used to buy one of their snacks for a few years regularly but no more after this disappointing experience. Found a pretty big piece of cardboard in a package so sent an email asking how to replace it. A member of the customer service team asked me to send back at my own cost and they would offer some goodies to cover the postage. I questioned them why I should be losing money when it's not my error and spending my own time to go to the post office. Then finally they sent me an envelope with a stamp on. I sent it back a few weeks later. No update for a month since. I chased them and finally they admitted that the cardboard came from their product from packaging and they offered me to replace the item, plus one extra packet. The whole experience was painful and no, when they don't value clients I would never buy or order anything again from this company, never.
This is my favorite restaurant in the entire world. No matter what I eat, the food is always delicious, and I always enjoy my lunch! Also excellent, servers are consistently prompt, cheerful, and courteous. Can't wait to go back and would not think twice to suggest to anyone searching for a restaurant.
Delicious snacks but a little over priced for what they are and the amount of plastic waste is excessive
I would value for price is about right. Delivery is irregular (you get one every week, but might arrive any day of the week). The packages are about the right size.
I wish there were more "sweet" options. Too many nuts, corn, nuts, berries, and nuts options.
My last 2 boxes was smashed up so some of the packages was damaged. This has happened twice.
I have tried about 4 boxes of graze now. I'm just waiting for my 5th box (free) so I can discontinue my membership.
Overall, there are some things I like and some I don't. Its just nice to have something to grab sometimes when you get hungry and you need a healthy late night snack. BUT I hate the dried fruits and they keep sending them even though I have requested that they be removed from my picks.
Good, but I requested more flapjacks and they said they couldnt give me more than 1 a month. I dont see why. A few times some of the nuts were a bit stale.
I have to throw away all of the snacks with partially popped corn kernels. My teeth cannot handle them.
How can I adjust my selections?
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I had subscribed to Nature Box and I wanted to try Graze to see which one was better. The volumes are different between the two so it was hard to see if one was a better value, but I would lean toward Nature Box. There were a few snacks in my Graze boxes that I actually couldn't finish. The cashews lean toward the raw side, and I really don't enjoy that. Most of the items I received were fancy trail mixes, or greasy tasting crouton type snacks. Some items were tasty and different, but for the most part, I did not find myself going to the pantry in anticipation of a graze snack. In fact there are still 3 or 4 left in the cupboard no one seems to want. Sorry Graze... I gave it a fair shot but the snacks weren't right for our family.
Does seems to send many to the picks that I said I loved, received more of the ones I didn't like. But in all I must say I do enjoy getting treats each and every month.
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I've enjoyed trying Graze snacks very much, and most of them are super tasty! That said, I do have a couple of issues with the service/snacks.
1) Inconsistency on when the boxes arrive. Weekly boxes contain 8 snacks, so about 1 snack/day if you're going for portion control. Great idea in theory, but the boxes rarely arrive on a consistent day of the week. I've had extremes such as one week's box not arriving until Friday, and then the following week's box arriving the very next day on Saturday.
2) So many of the snacks offered consist of dried fruit, and not the greatest of quality. I can go down the street to WF and purchase all the same dried fruit, but at a higher quality than what I'm getting from Graze.
I do very much love the savory snacks and some of the flapjacks. I'll probably continue to purchase some of those from time to time, but I'll likely cancel my weekly subscription very soon.
I like it, I had some difficulties when I went on vacation then moved the following weeks with my orders (I didn't get them) but other then that I have enjoyed the service.
Think you could pair down the number of selections. I enjoy the portability of the packages.
This was a birthday gift and a great treat.
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But I wish I could slow down my distribution without having to pause and go back in and start up. I would like a quarterly subscription, but I end up needed to take a "vacation" and then come back in and set up for my next one. It is too manual, I would like additional options without having to cancel my subscription and rejoin after taking a break.
I'm actually starting to not like graze, I get send some things that I don't like. I am actually thinking about cancelling the subscription
The snacks are unique and I like that they are portion controlled. I do, however, find the website and feedback loop challenging. I've asked to try snacks only to have completely different ones arrive in my box. Hoping to get this worked out in my next box so I can stick with the monthly service.
I'm sorry to hear that you've been missing out on some snacks you're really looking forward to, Stephanie. If it isn't too much trouble, can you please shoot an email over to us at hi@graze.com so we can take a peek at your snack ratings and see what's going on? Thanks!
We look forward to hearing from you!
-the graze team
First off sharing box had 19 not 20 portions. I frequently get the same items or items very similar to what I've trashed. Not everyone loves raisins by the way, I personally detest them. It is over priced for what you get, especially the smaller boxes. I can go to the local health store and get items much cheaper. I do like the variety and the surprise. Just not always happy with what I get.
Such a shame as the snacks are lovely but they never arrive on time. I always get my boxes a few days late from the delivery date stated. I even changed the delivery day on my account to allow extra time for them to arrive on the day I wanted, still didn't arrive. One box was 5 days late, despite being sent first class the previous week and the contents arrived stale. Out 10+ subscription boxes, only 1 arrives on time. Had to cancel because of this
I keep saying I should cancel my Graze subscription, but I never do. I think it's a bit overpriced, it's wasteful packaging, and a lot of the snacks have too much added sugar (particularly the fruity snacks) or saturated fat (particularly the flapjacks). But I love the variety and I love the fun of getting a box of all kinds of different snacks each month... so I keep going with it.
Except for some mix ups with mailing my experience has been mostly positive. My only negative comments is that the snacks are so small! But for twelve dollars it's great and the flap jacks are always good. It's a great way to try out new snacks and combinations I never would've tried before.
The variety is great but I have found that there are more options that I don't like. I would like an easier way to rate the snacks
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Some snacks are really enjoyable but others are potential teeth breakers that I had already indicated in the first survey that I did not want to receive.
The low calorie box in particular is disappointing.
Some days I want to cancel the service but then I enjoy the cinnamon dip pretzels and the cherry almond bites so I put it off. It's not clear to me how to pick the snacks I want and how to avoid getting the kettlecorn kern pops among others
Graze is a great way to enjoy healthy snacks in moderation. I've enjoyed most of the snacks, especially the soup. Wish Graze would include more. I don't like the snacks that include popcorn kernels of any type, they're too hard to eat and digest, don't like them at all. Graze is also economical. If I were to buy these products individually, I'd spend much more to enjoy the variety which Graze provides.
Great customer service, very friendly and helpful! Although I've gone through the list of "trash-love" several times and chose what I thought sounded really good, I'm not really happy with the way anything tastes. The concept is fantastic but I usually only eat a few bites of one or the other and honestly i prefer my cookie jar! I'm going to cancel.
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We're reinventing snacking, one delicious nibble at a time. For any questions or assistance (or if you just fancy chatting snacks!) drop us an email:
UK: hello@graze.com
US: hi@graze.com
Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in shops in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
Hi there! Thanks for giving graze a try - it's great to hear that you enjoyed the presentation and that your box arrived on time. I'm sorry if you weren't a fan of the snacks included though. Our team are always looking to make improvements and love to hear feedback from our grazers. If you'd like to share any further feedback about the snacks you tried, please feel free to email us at hi@graze.com :)