The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
For the reading and grammar portion, it's alright if you really like haveing red and blue and yellow lines under everything. Constant nagging to buy their premium and better versions! It also kept getting all my math questions wrong. I honestly think it overrated...
So far good 👍 Thank you 😊 I already described my experience, thank you I don't want to repeat myself or write any more, please finish this or just forget it, thank you again.
I use Grammarly daily to check my writing in the online courses I take as part of my continuing education project. Though it's not compatible (I think for obvious reasons) with Microsoft Editor, I still use Grammarly as my go-to English grammar checker.
Having an old version of windows and having to draft a document I tried Grammarly with great difficulty either from inexperience or required paid upgrades
I love this feature, it is wonderful to use and the clean-up and clarification of my language is appreciated and welcomed. I've gotten pretty slipshod lately. Thank you.
Grammarly provides an excellent experience for writing emails and sentences with the right words and structure. It's an outstanding application, and I am 100% satisfied.
That's helped me so much with my sentences when I make a mistake it corrects that. That's very nice.
I genuinely appreciate it because it simplifies so many aspects of my life, making everyday tasks much easier to manage.
Your application has been useful since I purchased it two months ago. There are four items (I feel) that could use some "tweaking" to improve performance and user experience. As of this morning, 12/12/2024, the (1)maximum number of words is 25,000; it should be at least 30,000. The (2)card maximum is 30; it should be at least 40-50. (3)It is not user-friendly when modifying slides with icons on the right of the screen. (4)There isn't a tutorial that addresses how to use those icons; it would be most helpful if someone could create one. Pretty please! I am a Nurse Educator, I create bushels of content for training, hence the need for more word and card allowance; it slows me down when I have to deconstruct articles and/or chapters to make them fit. Thank you for a time-saving concept!
I love it when Grammarly automatically pops up to offer suggestions on my writing. This has been a real game-changer for me.
Thanks to Grammarly, my writing has improved a lot. As an enthusiastic reader, I used to struggle with expressing my thoughts clearly in writing, especially when I wanted to share ideas from a book. Now, I find it much easier to paraphrase and rephrase thanks to the help of Grammarly.
Hi Lucy,
Thank you for taking the time to leave us a review! We're so glad Grammarly has made it easier for you to express your thoughts and has been helpful in your writing.
Since you gave three stars to Grammarly, we'd love to clarify what we can do to improve. We want to eliminate any issues you face while using our product to make your user experience smooth and seamless. Please feel free to submit a ticket to the Grammarly Support team at http://gram.ly/3zJAHbw.
In case you gave us the rating accidentally, we'd appreciate it if you could update your review and change the rating.
Thanks again,
Grammarly Support team
Grammarly has taught me to look at a sentence as well as a paragraph, punctuation spelling & keeping your topic short sweet and to the point
I love that i can get my spelling and everything right when i send a message.
Regards
Margaret Marshall
With Grammarly, I don't think twice when I have a piece to write. I am inspired to write more.
Very helpful in making my emails more concise and professional.
I couldn't ask for a better program to help me out and double check whatever I type.
I have put the settings on don't not receive but I still am.
Hi there,
We're sorry to hear about this issue. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.
We've created a support ticket with the email address provided here. Our support team will reach out to you via email to help resolve this.
Thanks again,
Grammarly Support team
I've had a great experience.I'm always busy in the app in the app helps
Makes suggestions and corrections automatically. You have the choice to use them or ignore them.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Hi John,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can assist you.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team