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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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South Africa
1 review
71 helpful votes
Follow Caroline M.
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I was auto charged a renewal through to February 2019. There is no facility to cancel your subscription, delete you card details (in fact their "new privacy policy" does not even give the option to unsubscribe). Their FAQ ays that even if your card reaches expiration "they work with financial institutions to automatically receive new details with the new expiry date". So basically this is a scam. You cant cancel, cant delete your card details and they just keep auto-renewing. This is in breach of every privacy law in every country. Don't be caught out! AVOID AT ALL COSTS.

Date of experience: May 28, 2018
California
1 review
0 helpful votes
Follow Bobbie A.
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Grammerly is great!
April 18, 2023

I love words! I started reading the newspaper before starting kindergarten. My mom had me lying on the floor in the living room reading the newspaper out loud to anyone who'd listen, and even if they weren't listening!
My sister knows a lot more words than I do but she's older than I and has had a different life than I have. But we love each other a lot. I'm very lucky in that aspect because I've been loved all my life!
Thank you for asking for my input. Keep your words and advice coming. I will keep reading. Bobbie

Date of experience: April 18, 2023
California
1 review
87 helpful votes
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Grammarly Sucks!
March 18, 2020

I downloaded Grammarly to help me with work, but the second I pressed the download button on my computer I regretted it immediately. Not only is it not helpful and short-handed, it also fills your inbox with thousands of emails about their offers or deals. I even deleted Grammarly and wrote to the company about how mad they're making me. Besides the fact that the emails they send say the same thing, over, and over again, they can't reach out to google docks. This forces me to use the Grammarly Editor, which is completely useless. It says I misspell everything, and corrects it, then it says that its own correction is incorrect! After a few minutes of this, it finally stops correcting and settles for a phrase that doesn't make sense. I am warning you, this app is such a hassle and the emails are so annoying. Please follow my advice and don't get Grammarly. Thank you for your time.

Date of experience: March 18, 2020
Nigeria
1 review
0 helpful votes
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Chief Commercial Officer (CCO)
May 22, 2023

Grammarly has made writing very easy and professional for me.
It is one of the best platforms for communication and for professionals.

I have been an advocate for so many who are now using Grammarly.

Date of experience: May 22, 2023
Virginia
2 reviews
2 helpful votes
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WHY
October 26, 2021

Grammarly has been useful to me and as I'm writing this review Grammarly is correcting but, the flaws in Grammarly is you cannot recover deleted documents and if there is you need to make it more visible. And I have to wait a day to get this recover so now my school work will be lat so thank you for that.
I hope you found this information useful and it will also help Grammarly to be more better I'm not trying to be mean I just want you to see it from my perspective.

Date of experience: October 25, 2021
Anna Y. Grammarly Rep
over a year old

Hi Anne,

Thank you so much for your feedback and for taking the time to post this review. We can see how this feature could be helpful to our users.

While we don't have a timeline now, please know that we are listening and sharing your suggestions with our product team. If we have an update down the road, we'll be sure to let everyone know.

Thanks again,
Grammarly support team

Indonesia
1 review
2 helpful votes
Follow Irawati X.
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I worked for a foreign company where English is the main language I have to use. My job relates a lot with English e.g. translating, conducting meeting, preparing minutes of meeting, drafting business letters/internal memos, and even interacting (communicating) with managements and clients.
Grammarly improved my English and it creates confident in me. I am happy that my existence in the company that I worked for is very useful and meaningful for everyone. Thank you very much Grammarly.

Date of experience: May 23, 2021
Netherlands
1 review
35 helpful votes
Follow Mariela A.
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They have choices of one month only, them afterward, they continuing taking money from your account, without even sent you a notice, if you will like to continue the service or not, is a rip off company doing fishy business strategies! CAREFUL.

Date of experience: July 18, 2018
Massachusetts
1 review
0 helpful votes
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There's no words to describe how amazing Grammarly support is I had a problem with my subscription where I made mistake then I submitted a ticket to see if I could get a refund and it hasn't even been 10 minutes since, and they've already responded to me and solved my issue.
Thanks a lot, Valerie.

Date of experience: February 10, 2023
AE
1 review
0 helpful votes
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Excellent
November 17, 2022

It was an amazing experienced ever I learned after using your app, it really will be very helpful while drafting my email and I am feeling very confident to write now, which is trouble-free, either spelling mistakes or Grammarly mistake check automatically.

Date of experience: November 17, 2022
Iowa
1 review
0 helpful votes
Follow Jenna Q.
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Grammarly is GREAT but a LITTLE Annoying
December 12, 2021

Grammarly is great because it helps me with my grammar in my schoolwork. It can be annoying sometimes when you have a history article and you're using old language. Grammarly doesn't know the old language and so they keep underlining it. That gets annoying sometimes. But overall, it helps you with your spelling and your punctuation. It also shows you how your writing will sound to others.

Date of experience: November 12, 2021
Anna Y. Grammarly Rep
over a year old

Hi Jenna,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you have any examples of this, could you please contact our customer support team by submitting a request at https://gram.ly/3zJAHbw?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly support team

Sri Lanka
1 review
0 helpful votes
Follow Hiran W.
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The best thing ever happened in my writing.
Grammarly is my private assistant who monitors all my writing and, with whom I feel almost perfect and confident. Grammarly sorts out any grammar problems, including tone issues. With Grammarly, now I have another teacher to correct me in each word. I highly recommend Grammarly as a must-have for non-native English writers and students because it allows you to learn a lot while writing. I am from Sri Lanka, a non-English speaker. Besides, I am learning in an English school and also studied for the IELTS exam, and Grammarly did a great job with the exam.

Date of experience: February 5, 2021
New York
1 review
1 helpful vote
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Grammarly charged my credit card even though I have no account with them. To make matters worse, there is absolutely no way to contact them because I do not have an account with them, and they will not answer the phone. Never trust a company that offers no support or someone to answer questions.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 30, 2023
Anna Y. Grammarly Rep
over a year old

Hi Stacey,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please note that we do not provide phone support at this time as we focus on providing high-quality responses by email. We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

California
1 review
13 helpful votes
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Im a current premium user, and Im very disappointed with Grammarly.

My primary computer is a Mac, where I use MS-Word, Slack (web), WhatsApp (web), and Google Docs. *NONE* of them are supported by Grammarly! The suggested alternative on their website is using the Grammarlys Editor. Seriously?

I cant ask for a refund because the trial period is expired. However, I wont renew my license.

So, dont make the same mistake I did by just assuming that Grammarly will support all major applications and Operating Systems. If you want to use it, dig a little bit more about the Cons before you decide if its the right tool for you.

Good luck!

Date of experience: April 16, 2017
Georgia
1 review
0 helpful votes
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Grammerly Review
April 4, 2024

It is great having Grammarly installed on my computer. There are times when you have to process things from every direction and Grammarly helps put those actions in order. It is the perfect daily tool to have on hand and the benefits are endless.

Date of experience: March 25, 2024
GB
1 review
0 helpful votes
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Re Grammarly Support Team
December 17, 2020

Recently I was having issues with Grammarly (i. E.) downloads, and word docs would not operate correctly, online logging issues to name some.

Working in a busy office, I depend on Grammarly to correct me from time to time.

Howsoever when I contacted the there support team, they accurately advised me through prompt emails in solving the issues I was having. Every question asked through individual emails; I received prompted emails for solving the problems.

The person named (Tiffany) was very supportive.

I very much recommend Grammarly. Excellent Product.

My appreciations to the Grammarly Team. Excellent Customer Service.

Thank you so much.
JP
United Kingdom.

Date of experience: December 17, 2020
Kenya
1 review
0 helpful votes
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Simply the best
April 20, 2023

Grammarly has helped me improve my writing by providing handy tools that assist with checking my grammar, sentence structure, and tone while writing. It also has an easy-to-use synonym reference feature that allows me to enrich my vocabulary. Writing has never been this easy.

Date of experience: April 20, 2023
IR
1 review
0 helpful votes
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Good for Free!
November 30, 2020

Although I use Free Grammarly, I'm truly satisfied with it. I hope sometime I will upgrade to premium. Thanks to the developers. Nice job!
But sometimes I doubt that this is perfect. I don't know. Maybe I should upgrade soon to change my mind.

Date of experience: November 29, 2020
Bulgaria
1 review
0 helpful votes
Follow Caeyric H.
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I, unfortunately, didn't try the premium service so I don't know if it worth it. That said, even though there were some issues and misunderstandings I appreciate that Grammarly takes their reviews very seriously. Most companies don't do that. Thank you for that Grammarly!

Date of experience: January 29, 2021
Georgia
3 reviews
47 helpful votes
Follow Marcia H.
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You have a fairly decent product, albeit its recommendations are questionable at times. My subscription ended yesterday and I cancelled yesterday. However, you still charged my account. Your practices are deceptive and what is worst is that customers have no way to contact you. Your product is not worth $139.00. Please refund my account.

Dr. Hawk

Date of experience: May 1, 2019
Texas
1 review
0 helpful votes
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Love using Grammarly
March 10, 2024

Mostly I love Grammarly. I've been using it about 3 months and I mostly use it for work. My only critiques are that it tries to remove words I've added for emphasis. I routinely mark those as wrong but still get them flagged.
I've found for other things that my own writing has improved since using Grammarly.
I also live using the AI suggestions for tone. For example, if I write an email that I feel is too long or not direct enough, I can ask it to help me shorten my email or help make my tone more direct. I don't use the exact suggestion, but it helps me reword my own writing.

Date of experience: March 10, 2024
Anna Y. Grammarly Rep
over a year old

Hi Johanna,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

As for the issue that you mentioned, if you change your document domain to Casual or Creative, Grammarly will stop flagging filler words in your document. Here's some more info about this feature: https://gram.ly/3e2zGl7

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly Support team