- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Grammarly charged my credit card even though I have no account with them. To make matters worse, there is absolutely no way to contact them because I do not have an account with them, and they will not answer the phone. Never trust a company that offers no support or someone to answer questions.
Products used:
None
* Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Stacey G.'s review of Grammarly earned a Very Helpful vote
Stacey hasn’t received any thanks yous.
Stacey doesn’t have any fans yet.
Stacey isn’t following anybody yet.
Empty.
Hi Stacey,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please note that we do not provide phone support at this time as we focus on providing high-quality responses by email. We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team