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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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The driver was a little confused about how to get into the office building. Overall fine
Every time I added something to the menu I had to re-enter my zipcode, and it was unintuitive how to get back. Plus when entering credit card no. Etc it would be helpful if the fields automatically switched to numbers only. Thank you
Great with a few exceptions.
I had to reenter order after creating account
The discount was not the best (15$ credited, but 12% of 153 would have been more
The total price was more after I created the account than before
The "Scan Card" feature didn't work for me. Also it was difficult to go back and add a few things to the order.
Ordering date field needs to be fixed because the order fails if the customer enters the credit card expiration date using a "/" (slash). For instance, 04/22 is rejected whereas 0422 is accepted.
Leone's Pizza in Somerville was reluctant to provide us with enough paper plates and napkins for the 25 to 30 people we were serving! We spent $150 on pizza! They should have provided us with lots of paper plates and napkins! Very bad choice in accommodating a large order!
As it has become a regular place to get food for my family. We love it
Chef needs to look up definition of chicken fried steak.
For some reason I wad charged $8 extra simply for ordering through your service. No other ordering websites are like this. I'll never order from a grabbull menu again.
There are special offers at the top of the ordering page but no way to apply them. Order cannot be reviewed on checkout page. Leaving the checkout pages causes all entered card and address info to be lost.
Fine……………………………?,,. ;)& &, 50, 50, 50, 50 characters
Easy access to the menu, easy to order from the menu
Why can't I just order a two topping pizza? It's only cheese or speciality? Lame
The menu offers 10% off but I can't apply it and no code is given.
The order failed to finalize in a way that was unclear. Had to check my card and refresh the page. Otherwise fine
It was simple and fast. Let's just see if the rest of the process goes as smoothly
Get me food here and I'll leave a better review! Right now I just placed an order…. I
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members