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GrabullReviews 10,017

4.1

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Grabull Reviews Summary

The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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40
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Maine
1 review
0 helpful votes
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Great overall very fast
August 26, 2022

Great overall
Super fast delivery very good awesome

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Your pay form doesn't support auto fill for credit cards on iOS or Apple Pay. Just wasting my time…

Date of experience: August 26, 2022
Massachusetts
1 review
0 helpful votes
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Tip calculator consistently fails to add tip

Consistently.

Date of experience: August 26, 2022
Massachusetts
1 review
0 helpful votes
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It was good
August 26, 2022

It was good. A couple of the drop down menus didn't make sense at first but I figured it out.

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Pizzas came late and were a bit cold
August 26, 2022

I ordered on the website for Nick's pizza and selected the delivery option.

After submitting it said I would receive the pizzas in 45 mins.

They didn't arrive until 1 hour 20 mins and were on the cold side.

Date of experience: August 26, 2022
Massachusetts
2 reviews
0 helpful votes
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Please phone me should you have questions. My home phone is *******893.

Date of experience: August 26, 2022
New York
1 review
0 helpful votes
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Need more payment options!
August 25, 2022

Need more payment options! Paypal, google pay, amazon pay... SOMEthing!

Date of experience: August 25, 2022
Massachusetts
2 reviews
0 helpful votes
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This was one of the easiest web apps to order from!

Date of experience: August 25, 2022
New Hampshire
1 review
0 helpful votes
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Restaurant left something out
August 24, 2022

Delivery was fine. Little India left out something I ordered and paid for and one item was cold.

Date of experience: August 24, 2022
Massachusetts
1 review
0 helpful votes
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I find this site to be very clunky and, to be blunt, ugly.

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Super Taco
August 24, 2022

Grabull was easy to use. I used it to place an online order with a restaurant.

Date of experience: August 24, 2022
Massachusetts
1 review
0 helpful votes
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Item missing from my order. Delivery was fast though

Date of experience: August 23, 2022
Connecticut
1 review
0 helpful votes
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Good, simple service
August 23, 2022

Good, simple service. Not 5 stars because online session expired randomly

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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Buggy UI for ordering comments and payment info and for checkout button

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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Very East but wish before placing order to see all cost with tip

Date of experience: August 22, 2022
Massachusetts
1 review
0 helpful votes
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……………………..
August 22, 2022

……………………..

Date of experience: August 22, 2022
California
1 review
0 helpful votes
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Thank you for being open even with menu being down.

Date of experience: August 22, 2022
Massachusetts
1 review
0 helpful votes
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BEST Cheese Steak!
August 22, 2022

I was told that the best cheese steak in the area is at Leone's and... it was a correct statement! It was the perfect size and perfect ratio of meat and cheese. So so good!

Date of experience: August 22, 2022
Rhode Island
2 reviews
0 helpful votes
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Worked well, but ready time was off
August 21, 2022

The estimate was "within 45 minutes," but I've ordered via phone and this restaurant never takes more than 20 minutes. I swung by just to check and they were finishing up after 20 min. Thankfully I checked in, or my food wouldn't have been nice and hot.

Date of experience: August 21, 2022
Massachusetts
2 reviews
0 helpful votes
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Descriptions of the food and basic ingredients needed

Date of experience: August 21, 2022