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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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I order shrimp and grits with a dessert of peach cobbler. It came with scrambled eggs and cornbread. The corn bread look like leftover scraps from 3 days ago and it was burnt. Plus the peach cobbler was missing.
I tried to order Pad Thai, and it would not let me until I specified rice noodle, which should be the default.
Super easy transaction - went online and the restaurant's menu was easy to read and the transaction was smooth.
Ordering was a snap. Got a text from a DoorDash driver complaining that he received the order 20 minutes late. I didn't order from DoorDash, I hate DoorDash. If I had know DoorDash would be used I would have just licked it up. Next time I will.
Milly City Has the most Authentic flavored sauces. And ITalian style Breads. My Family had the most famous Pizza Parlor in the Heights. B>J.Riccio "barbara ann". Alta Villa Provedincia de Salerno And NYC. Peppys Tavern
Awesome - very fast delivery and they even called me when they arrived
Ordered on line and went to pick up my order. The kid at the counter said someone called him with my name and order and he told them that he did not receive it and hung up. Looked me in the eye and said he has no order. When I showed him my online order through GRABULL, he said "oh hold on" walked over to the tablet and refreshed it and said "there it is!". So one hour and thirty minutes after I placed my order my food was ready. Once I got it home I found that he gave me undercooked chicken wings, baked ravioli instead or regular ravioli and the chocolate mousse cake had mold on it. Never again.
It was a mistake. I would not use it again. The cost, time delay were not worth it.
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Previous experience was good and expecting same for this order.
Poor, the total breakdown of costs including taxes and fees is very unclear
Tried to leave tip on card- did not add to total… :(
Despite the numerous spelling mistakes, the process was easy to follow.
You sent me a code that didn't work. The code took a long time to come. I checked out as a guest
Very good pizza and sub! Just finished making as I walked in.
Website reloads while browsing the menu, can't search menu, old orders don't show up. Can't see itemized bill before placing order.
So far, the best delivery experience, easy and fast
All good but i've just ordered. Haven't picked it up yet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members