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GPSOutlets has a rating of 1.6 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GPSOutlets most frequently mention and credit card. GPSOutlets ranks 59th among GPS sites.
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This is not the GPSOutlet that supplies Garmin products. They have been trading since 2020, these reviews go way back to 2015 - Contact GPSOutlet with the number on their site for peace of mind. I ordered a Fenix 5x Plus and it arrived next day free delivery and was exactly as described.
I ordered the zoom lens with USM and got the basic lens weeks after and sent many calls with bad voice mail and emails ignored. Then I talked to the guy and explained it and he says you must return that lens and he will ship the correct one. I was honest and quick to ship it back at my expense but that was mistake. Then the emails and calls were even worse or not going anywhere but got thru once and he says will refund money as he has no lens that I ordered. That was month a ago and no money back and phone and emails not answered. I reported to BBB and they tried a few times and gave up but BBB is not much better of an outfit. MT in Richardson TX.
Order a GoPro Hero 5, order says 8-12 days to receive, its been over a month and still haven't received my product. I emailed them for an explanation, no response. I called them during their "normal business hours", no response, it leads you to a voicemail. HUGE SCAM DO NOT WASTE MONEY SAVE YOURSELF THE EFFORT!
I consider myself very cautious and GPS Outlets got me, good. Or should I say ADigital. Same story as the others, I got a call saying no battery was included, got quoted a higher price and the final price was going to be about the same as anywhere else. I figured, "whatever, I knew the price was too good," but it seemed like it's mostly legit. $12,054 later PLUS a $10 "debit card fee" and finally looking for reviews, I realized I was dooped. 8-12 days for shipping and the "tracking" said "processing" for 2 weeks. I called the number with no answer, saying "they're closed" (at all hours) and never got a return email. I can't believe this has been going on so long. I am going to do everything I can to help shut this place down.
Fake a dress, too. Wow. I'm so stupid.
Do not ignore the reviews of this awful group of scumbags. I ordered a camera from them, but then told them to cancel the order. They sent the camera anyway & charged my credit card. I refused delivery and returned the camera unopened. That was several weeks ago & they have not refunded the purchase. What a bunch of scum.
These guys must just be complete idiots. They manage to get the price of a Canon Rebel T6i to the top of Google's shopping list, sure. But they will never send you what you think you're buying. Cancel your card! Hopefully you're reading this before they try to charge you!
If you contact your bank, alert them of the fraud immediately then cancel your card to get it reissued. Better than dealing with a $600+ charge that you will have to dispute to get back.
Ordered a Canon camera. I get the same email as others, saying I had to call to verify order.? Select option 1, but there is no option 1. After long wait, I verify address. They try to sell me a battery with the camera. (doesn't come with a battery?) I decline, as I actually have the battery that fits. Over 1 week later, I call, long wait, and I am now told it is discontinued, and that they said they emailed me. They didn't. Disappointing
I ordered a Canon D80 body from these guys for $795 (great price). I got an email stating they had to verify the order and gave me a number to call. I knew what was coming.
I called the number ready for the up selling. After declining a battery and a memory card they said they'd get it out in today's mail. Then he very quickly said the total would be $888. I asked about the price on the website. He replied that the $888 included insurance and handling. After a few explicit words I told him to cancel my order. What a bunch of crooks. I sure hope they don't try and charge my card.
I ordered a Nikon lens 5 weeks ago, credit card charged $849,15 phone calls. Never received the lens, just all kinds of excuses. This company is a fraud, do not do business with them.
This business should be prosecuted for fraud. The camera I order was never received and I am unable to contact the seller.
I order a camera a month and a half ago. I still have not received it. Two weeks after i ordered it, i also received a phone call saying that the camera didn't come with a battery. They added a battery, and a $100 to the price of the camera. I told the guy i needed the camera in 2 weeks for a vacation... and asked if I would receive it by then. Well, I've been back from a week long vacation for a week. Still no camera. By the looks of the tracking #, it was sent out like a week ago.The companys phone is always full of messages... i told them I wanted a full refund because i had to buy the camera at Best Buy, and i wanted them to refund without a restocking fee. Because i had told them several times about my deadline. I told them I would pass it to BBB, if they failed to comply. Their response? They have so many complaints they don't care about that. I'm not sure if this company is just incompetent or strait fraud, either way. The final cost of the camera was $20 more than best buys cost. Save your mind and your sanity. Just buy it at a reputable dealer.
So I tried to purchase a camera from this place and then got a call from the guy who supposedly "works" there asking me to pay more then it said on the website, telling me that the camera I ordered was the international version and not the american version so it wouldn't be in English. I agreed cause he said he would throw in a few extra things for the confusion. Then got a series of emails saying my order is being processed and then it was finished, and then one at the end saying it was being processed again. And still received no shipping info or any estimated arrival or shipping date.
I then waited a week calling the number on the website and the number he called me from with no response and emailing him and the voicemail is coincidentally full and then ends with a error. I then google mapped the address on their website and the lot that the address is to is empty with no business there. So i went to my bank and filed for fraud and they told me that the charge that went to my card went to somewhere in Great Britain. I then had to get a new debit card and got my money back from my bank.
This is a absolute scam. What a disgusting individual.
Buyer beware! Your low price order will be for an unusable Chinese version of the item. If you want a U.S. version, price will be MUCH higher than others.