• GovFilingsOnline

GovFilingsOnline

Overview

GovFilingsOnline has a rating of 2.9 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GovFilingsOnline most frequently mention birth certificate problems. GovFilingsOnline ranks 31st among Business Documents sites.

  • Service
    8
  • Value
    8
  • Returns
    6
  • Quality
    7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Getting your birth certificate does not take special photo identification.
How would you rate GovFilingsOnline?
Top Positive Review

“They were fine”

Hannah S.
4/7/21

I read a lot of other reviews saying they were not real after I had already filed with them. I am going to call the IRS after work to confirm everything is offical. I filed for my EIN... just take the time and do it yourself at the IRS website to avoid the worry of having another party do it for you. They did get me my EIN number very fast with screenshots from the IRS.

Top Critical Review

“Scam. Beware”

Mark H.
4/16/21

I was told I needed an ein number. This is a free service on irs. Govfilings is at the top of google disguised as the government and takes your money for something you can do for free yourself. Please don't get scammed by these criminals. I emailed about getting my money back since I did not actually need the service and they will not return my calls. After doing research I found out this is a service that anyone can do for free on IRS.GOV Please don't be scammed by these crooks.

Reviews (62)

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Reviews that mention popular keywords

birth certificate (11)
Thumbnail of user markh2647
1 review
0 helpful votes
April 16th, 2021

I was told I needed an ein number. This is a free service on irs. Govfilings is at the top of google disguised as the government and takes your money for something you can do for free yourself. Please don't get scammed by these criminals.

I emailed about getting my money back since I did not actually need the service and they will not return my calls. After doing research I found out this is a service that anyone can do for free on IRS.GOV

Please don't be scammed by these crooks.

Tip for consumers:
Please read ALL the fine print and NEVER use this service. All of their services are free on the irs site.

Products used:
EIN tax number that is free on the government website l. They disguise their site to look like a legit service.

Thumbnail of user louanns9
2 reviews
8 helpful votes
February 10th, 2020

In my opinion, these folks are simply crooks! They quote a price, force you to check a box with their no-cancelation policy, then they send you an email indicating they will mail a packet to order your birth certificate, with additional fees. This 2-step process is completely unnecessary, and the failure to disclose additional fees disgusting. Go to VitalChek! It's cheap and does not require all this nonsense. You will note from other reviews that this behavior of requesting additional fees later is common with these people.

Thumbnail of user rubyk45
1 review
1 helpful vote
November 24th, 2020

We were charged double for our EIN. I have sent an email also would like one of the changes back today. I have posted a picture for proof.

Thumbnail of user tims704
Tim S. – GovFilingsOnline Rep

Hi Ruby, keep in mind those are not charges, those are preauthorizations. There is a difference. For example, if there is a declined charge, that will still show as a pre-auth. Don't you think contacting us to help you would make more sense than leaving a negative review? You have not even contacted us. Please email us at orders@govfilingsonline.org so we can help.

Thumbnail of user beckyd121
1 review
2 helpful votes
February 25th, 2020

All they do is send you the forms that are downloaded free over Government Sites and mail the form to you. You Do Not get anything but a free form for their fees. You will pay the State Fees and you will have to mail it in with the form which you will fill out as well. They tell you that they will file and using their service will get you the certificates you think you are purchasing but you quickly find out you were scammed.

Thumbnail of user stevens1042
1 review
1 helpful vote
April 19th, 2020

The sole purpose of this website is to pretend to provide a service that makes passport renewal easier and charge you an exorbitant fee. You end up doing the same tasks that you do on your own, waiting several more days for mailing back-and-forth and dealing with the stress and confusion of an illegitimate service that is really a "non-service". As soon as you figure out that they don't cover your filing fee and that you've been ripped off, it's too late. They spend all their energy preventing you from getting a fefund and cleverly avoiding the long arm of the law. A true scam company!

Thumbnail of user mikes2103
1 review
2 helpful votes
December 14th, 2019

I paid them for 2 services, birth certificate and passport paperwork. I had to reach out multiple times for both. I did receive the birth certificate paperwork which i realized I could of done it online for free. Then to top it off I never received my passport info, emailed many times asking for a refund and have not received my money or paperwork. Much better solutions and ways to get what you need.

Stay Away!

Thumbnail of user mg904
1 review
0 helpful votes
November 17th, 2021

Paid $59.95 To only receive documents in the mail requesting additional money. Do not use this service avoid at all costs.

Tip for consumers:
Stay away use other services fir birth certificate

Products used:
Birth certificate

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm4471
1 review
2 helpful votes
March 5th, 2020

They do virtually nothing that you can't do yourself for free. Getting your birth certificate does not take special photo identification. They lead you to believe you are paying them to file and retrieve your birth certificate and that they cut through the red tape for you. For $59.95 it sounded okay, I would pay the extra from the $24 it actually costs from the county. Not the case, they send you paperwork you filled out online with a stamped envelope so you can forward that with a check to the county. So it costs you over $80. Buyer beware

Tip for consumers:
Go to the website of your county and call them. You can order your birth certificate online or by mail but you will pay 1/3 of what you would to pay this sketchy company.

Products used:
I didn't use it, but it was for a birth certificate. I ended up cancelling the request in which they provided a $30 credit to my card. They got $29.95 to do absolutely nothing.

Service
Value
Returns
Quality
Thumbnail of user jons510
1 review
4 helpful votes
July 2nd, 2020

Deceptive website charging almost $130.00 to "facilitate" your passport application without making it clear that this does not include the actual fee (another $110.00) paid for the passport itself.
Far easier to just go to your local facility and get it done for just $110.00 plus photo.
I regret using this site.

Thumbnail of user patrician264
1 review
0 helpful votes
February 27th, 2020

My credit card was charged in October for $98.95. I thought it was for a birth certificate I ordered from the State. I find out late January that wasn't the case, so what was that charge for? I called GovFilingsOnline on 2/3 and left a message; I sent an inquiry to them on their website on 2/5, then 2/12, and just now 2/27. No one has replied or attempted to contact me. I would appreciate finding out what I paid for, even it it was someone else's and being refunded if that is the case. Come on, they have to have Customer Service. Rating: negative stars

Thumbnail of user tims704
Tim S. – GovFilingsOnline Rep

Hi Patricia,

We respond to all ticket inquiries that come in through our website within 24 hours. Usually, much faster. If you are not seeing our response, please check your spam folder. We look forward to assisting you.

Thumbnail of user billyd116
1 review
2 helpful votes
June 25th, 2020

I needed to renew my visa. Their site claim the process takes only few days. I've paid $129.95 for the visa renewal. However, they mailed me the visa form which is free to download from embassy website. I had to read the instruction and complete everything by myself. I could have downloaded the from myself. Their service is just download the forms and mail to you for $129.95 each.

Thumbnail of user brianl697
1 review
2 helpful votes
February 6th, 2020

I needed ein number right away, I paid for 1 to 2-day service for paperwork after completing forms and entering payment it said get ein number now papers would be sent in 1 to 2 days. Not true you have to pay extra to get ein now. Very deceitful, Never use this website others give ein right away.

Thumbnail of user shirleyo84
1 review
1 helpful vote
March 30th, 2020

This website... ending in. Org... implies that they are THE website to renew passports. They are not and clearly other customers have been duped. WHY would you pay another $130 to get another company to send you the form that you can get yourself easily on the correct website. I only used this website as I thought they were the official website to renew my passport. They have clearly fooled other people and they have very poor business ethics. If their company was legit and their communications clear - people would ONLY use their services when fully informed. They are a sneaky and underhanded company who rely on the ignorance of people to take make their profit. DO NOT USE THIS COMPANY.

Thumbnail of user jens185
1 review
1 helpful vote
December 19th, 2019

I ordered my birth certificate, paid $65 to do it through them and then $45 to send a piece of paper to the gov't. They promised 2-3 week shipping. I still have not received my document and it has been 6 weeks. Complaining to the Better Business Bureau

Thumbnail of user joycel241
1 review
0 helpful votes
January 20th, 2020

I was charged $195 for EIN ID from IRS that is FREE if I would have paid more attention to the site I was one. They misrepresent themselves as IRS because the form to fill out is the same form IRS has but IRS is free and I would have received it in the same amount of time. Also, the cost was not known until after you send it. If it is made know it must be hidden pretty good so you don't see it. Expensive lesson learned.

Thumbnail of user georgec599
1 review
0 helpful votes
March 12th, 2020

So, for everyone who doesn't know, this site helps by getting you the paperwork. You still pay the regular filing fees after you pay them to, well I dunno, print off stuff you can get for free and mail it to you. It is a. Org site people, not a. Gov.

Thumbnail of user erica353
1 review
0 helpful votes
June 6th, 2020

Do not use this "service", they are a third party that has NOTHING to do with the government. I fell for their website thinking it was the government since it was a. Org. I paid $59.95 to get an official copy of my birth certificate... I did not know that I can just go through the state website and get it for $30 ($20 +$10 processing fee). Even though I felt ripped off I figured, at least I will get it and only lose $30... then I got their documents in the mail and they want me to send another $20 check to pay the state for the certificate! So in other words they charged me $60... for doing something that I could do online for $10! They are a total rip off! Do not use them!

Thumbnail of user jeanm348
1 review
1 helpful vote
October 29th, 2019

This is a total scam. They charge you 59.99 for something you can do for free. GO DIRECTLY TO THE OHIO DEPRTMENT OF HEALTH! You can request the document for $2150. The total cost of the document. This company is unnecessary.

Thumbnail of user nedl19
1 review
0 helpful votes
July 24th, 2020

I started on March 25th trying to get a copy of my birth certificate. They charged me $59.95 that day and sent an email to confirm and advise me they are mailing a packet, and the vital records office will require more information from me and a check for another $15.00 once I get their packet. The company claims it is the fastest and easiest way to obtain my certificate. The email also said it should take about 30 days for the proces. I didn't even get their packet until May 15th. So much for the 30 day turnaround. The packet contained a pre addressed envelope, and an application they had partialy filled out and printed. Some of the information was incorrect and some missing. I made the corrections, and put it and the check in the envelope they sent. You'd think for $59.95 they would give you a stamped envelope! As of yesterday, I finally found a way to check with the State of NY online. They have no record of my application. I sent a note to governmentfilings and they replied that I needed to wait the amount of time the first told me before calling the vital records department. They said 30 days but it's been 4 months, so I tried calling. They still don't take phone calls there and you can't leave a message. I emailed governmentfilings again and the sent the exact response as the first time. They also say they don't have control of how the state responds. I responded once more and got the exact reply a 3rd time. It appears they don't really READ anything you send to them once they have your money. So for my $59.95 I got an application they didn't even fill out correctly, 1 envelope, and one other piece of paper with useless information on it. It's been over 4 months and I still don't have the birth certificate that they advertise they get for you "the quickest and easiest way." I contacted the BBB to complain and said they have so many complaints they are all directd to one BBB office in California. I wish I'd looked there first. My bank is now in the middle of doing a chargeback against them. Even more troubling to me is the fact they have all my information now. Their site gives the impression you are dealing with a government agency, but it's just a place that charges you money to send you forms that are free if you know where to locate them. Scammers!

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From the business

When you need to file documents to keep your business on the right side of the law, turn to GovFilingsOnline for assistance. Many of our past customers have left Gov Filings reviews to confirm just how efficient and easy to use our system can be. Whether you are a little confused as to how you should file your documents, or you just don’t have the time available in your schedule to do it another way, we will be happy to help.

Countless Gov Filings Online reviews confirm that our service offers time-savings and also helps users spot errors before their documents are officially submitted. Among the many services we offer are LLC formation, vital record filing, and more. The process is simple and hassle-free, so give us a try today.

And of course, we invite you to leave us a Gov Filings Online review today. As you will see, Govfilingsonline is the most legit filing service in the industry.

Company Representative

Thumbnail of user tims704
Tim S.

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