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LouAnn S.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Business

Member since May 2019

  • Reviews

    2

  • First Reviews

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

2 Reviews by LouAnn

2/10/20
In my opinion, these folks are simply crooks! They quote a price, force you to check a box with their no-cancelation policy, then they send you an email indicating they will mail a packet to order your birth certificate, with additional fees. This 2-step process is completely unnecessary, and the failure to disclose additional fees disgusting. Go to VitalChek! It's cheap and does not require all this nonsense. You will note from other reviews that this behavior of requesting additional fees later is common with these people.
5/20/19
We purchased an entire bedroom suite from these folks. When the bed was set up, we realized that our mattress did not fit in the recessed portion of the platform bed. We assumed that we simply ordered the wrong size frame for our mattress. When we decided to purchase a new mattress that will fit in the frame, we realized that there is NO mattress that fits in the frame. The CA king mattress is too long, and the king mattress is too wide. So there is literally NO mattress that fits this frame. What kind of furniture manufacturer builds a bed frame that fits no mattress? When I emailed them about this, here was their response:

"You would have needed to call us about the size of the bed once you received it. We have a 1 year warranty on our furniture. Past that time, we are unable to offer a replacement. However, If you decide to order the correct size bed we would like to give you a major discount. The price for a California King/King would be $2129. 40. Please give us a call if you would like to place the order."

I'm astonished that they actually thought I would pay them more money to correct their blunder. These folks are truly awful.

LouAnn Has Earned 4 Votes

Louann S.'s review of GovFilingsOnline earned 3 Very Helpful votes

Louann S.'s review of JHEs Log Furniture Place earned a Very Helpful vote

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claudettec30
10/19/20

They are crooks. My son was being deployed and needed a document. They charged me but never...

nedl19
7/24/20

I started on March 25th trying to get a copy of my birth certificate. They charged me $59.95 that...