We purchased an entire bedroom suite from these folks. When the bed was set up, we realized that our mattress did not fit in the recessed portion of the platform bed. We assumed that we simply ordered the wrong size frame for our mattress. When we decided to purchase a new mattress that will fit in the frame, we realized that there is NO mattress that fits in the frame. The CA king mattress is too long, and the king mattress is too wide. So there is literally NO mattress that fits this frame. What kind of furniture manufacturer builds a bed frame that fits no mattress? When I emailed them about this, here was their response:
"You would have needed to call us about the size of the bed once you received it. We have a 1 year warranty on our furniture. Past that time, we are unable to offer a replacement. However, If you decide to order the correct size bed we would like to give you a major discount. The price for a California King/King would be $2129. 40. Please give us a call if you would like to place the order."
I'm astonished that they actually thought I would pay them more money to correct their blunder. These folks are truly awful.