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patrician264

Patricia N.

Contributor Level

Total Points
80

1 Review by Patricia

2/27/20

My credit card was charged in October for $98.95. I thought it was for a birth certificate I ordered from the State. I find out late January that wasn't the case, so what was that charge for? I called GovFilingsOnline on 2/3 and left a message; I sent an inquiry to them on their website on 2/5, then 2/12, and just now 2/27. No one has replied or attempted to contact me. I would appreciate finding out what I paid for, even it it was someone else's and being refunded if that is the case. Come on, they have to have Customer Service. Rating: negative stars

tims704
Tim S. – GovFilingsOnline Rep

Hi Patricia,

We respond to all ticket inquiries that come in through our website within 24 hours. Usually, much faster. If you are not seeing our response, please check your spam folder. We look forward to assisting you.

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