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Got Transmissions

How would you rate Got Transmissions?
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Arizona
1 review
2 helpful votes
Follow harold a.
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If you buy from this company you will not get what you order and you will be stuck with what they send you,. This company is bad business stay away. I give them 0 stars

Date of experience: May 27, 2020
Virginia
1 review
11 helpful votes
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0 STARS NEGATIVE
May 19, 2020

BOGUS COMPANY THAT WILL TAKE YOUR HARD EARNED MONEY, THEY WILL CHARGE YOUR CREDIT CARD EVEN WITHOUT AUTHORIZATION, THEY WILL ASK FOR A PHOTO OF YOUR CARD BOTH SIDES AND YOUR DRIVERS LICENCE, I DIDNOT SEND ANYTHING I NEW IT WAS FRAUD YET THEY CHARGE MY CARD AND SENT A CHEVY TRANSMISSION FOR A FORD COVERED IN CARD BOARD, IT WAS A OLD CORE, I AM FIGHTING TO GET A REFUND. MY CREDIT CARD COMPANY IS INVESTIGATING, DO NOT DO NOT TRUST ANYTHING THIS GOT TRANSMISSIONS SAYS, THEY DO NOT EXIST, IF YOU TRY TO FIND THERE LOCATION ITS A HOTEL IN FLORIDA, BEWARE!

Date of experience: May 19, 2020
North Carolina
1 review
3 helpful votes
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Holy sh! T
April 10, 2019

Terrible terrible terrible transmisson was due apr 5 called they said would return my call after checking with shipper waited a day called shipper myself said transmisson was returned called them they said it was lost could ship again how is it lost but you still have it? Asked for refund remind you it's been a month since origional purchase date said there would be a 25% restocking fee on something that never left. Was a terrible experience being transferred from tracking to warranty to sales over and over... I finally had to go to bank to get my money back..

Date of experience: April 10, 2019
Pennsylvania
1 review
15 helpful votes
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This review is way overdue. Bought a 42re for my 96 gr cher larado in dec 2014. Delivered directly to my selected shop in Boyertown PA, installed for an all in cost of $1600. 4 years later the tranny runs perfect. Fluid is fresh and clean. Communications could have been a little better but the product sold to me was top notch. Would recommend without hesitation.
Paul S.

Date of experience: January 22, 2019
South Dakota
1 review
11 helpful votes
Follow Mark B.
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Do not buy from this place paid $1000 for transmission and didn't even shift right so called them after i took it to a Amco transmission shop 2 days later and now they saying shop that put it in was not reputable and saying i took it and beat it and other excuses not to pay money back.

Date of experience: January 30, 2015
Maryland
2 reviews
2 helpful votes
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Scammed out of $1200
December 2, 2018

They knowingly sent us a bad transmission. They sent us another one after waiting over 2 weeks and the hassle of emailing and faxing paperwork from our mechanic that it was a bad transmission. I think we have a good transmission now. But when we sent them the bill for the labor and parts for the reinstall as advertised. They sent us only $335 out of our $1500 bill. They said their 100% warranty and customer satisfaction had a fine print of $50 an hour for labor and a maximum time for installation of 6 1/2 hours. That is just bad business practice, They should pay for the whole amount, we installed the transmission on good faith that the part was inspected, clean, and properly working as advertised. We wouldn't have the extra $1500 expense and my daughter wouldn't of been without her car for 4 weeks. I guess we should be thankful we received a working transmission at all. Other customers never received working parts and lost their money.

Date of experience: December 2, 2018
Georgia
1 review
6 helpful votes
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Since I used a bank debit card I filed claim with my Bank. Got all my moneycback. Never pay for anything with anything but a debit or credit card. You have no leverage when you pay cash or money order or cashier check. I have more than once been refunded.it is called disputing it with the Merchant (bank the ripoff artist uses)Bank.The merchant does not want to lose being able to use major credit cards (Visa, etc)so they refund you.

Date of experience: February 10, 2017
Texas
1 review
1 helpful vote
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These people are ripoff and con artists! Why have they not been arrested for fraud and more? How is it possible they are still in business? How are they allowed to deposit the money they stole from everyone in their bank? These reviews date back to 2015! How is this possible? No one has stopped them! They are criminals! What kind of country do we live in that allows these theives to operate? Their business location says "permanently closed"! The guy I talked to, Dale, is in Wisconsin and it shows on my bank statement that my money went into his bank account in Wisconsin! Every time I try to call "their office" I get hung up on and/or yelled at! They are all extremely rude, including Dale! DO NOT DO BUSINESS WITH THESE CROOKS!

Date of experience: May 4, 2018
Colorado
1 review
1 helpful vote
Follow Jo T.
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They sent me a bad transmission. Didn't know it was bad until my mechanic had it almost all the way installed. They did send me a different transmission, but I had to pay my mechanic for installing and uninstalling a bad transmission, then reinstallation of the good one they sent me. The first transmission they sent me took them 3 weeks to get it shipped because they were "inspecting" it. So one would think it was a good transmission. They told me to send them an invoice and they would help me with the labor of the bad transmission. A month later they told me they won't help me because the warranty was never activated and blamed it on my mechanic because he should have checked the transmission that took them 3 weeks to send because they were "going through all the parts". The warranty was never activated because it was never fully installed. Bad Company to deal with, the guy I worked with could have cared less. I won't use them again!

Date of experience: May 2, 2017
California
1 review
20 helpful votes
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I just got a quote for a remanufactured replacement transmission and it was unbelievalbly low. I almost am scared to believe it is real. I am writing a review before it ships and I hope that I do not have to retract this review later. They are amazing low price and nobody needs a brand new transmission for full price. Good deals on this website.

Date of experience: May 8, 2014
Washington
1 review
6 helpful votes
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Bad bad bad
October 4, 2016

Don't go here it has been over 30 days since I paid for a transmission they don't know were it is and keep giving me the runaround. From day one we have followed all the procedures and kept track of all emails and faxes sent between us and this company; and although we paid up front for everything we are still be shafted. Now our customer is sitting and waiting for a transmission that has never arrived.

We have been told in several different emails that the product was at the dock, or in the warehouse, or being re-inspected but it is always another thing to prolong the process.

DO NOT USE THIS COMPANY!

Date of experience: October 4, 2016
Washington
1 review
5 helpful votes
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Bad Transmission
December 1, 2016

I bought a tranny on october 27 and it was put in on the 3rd of november. My Reveiw will let's start by they lie to me so they can take your money away. They falsely say there is a warrenty with there transmission but there isn't I bought a tranny drove it from the shop to my house which is 14 miles and didn't make it back to shop found out it's the tranny that went out. Now they won't replace the tranny that I bought from this company. I recommend not but anything from these rip offs.

Date of experience: December 1, 2016
Washington
1 review
7 helpful votes
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BE CAREFUL
July 16, 2015

I ordered a transmission using the right information and they sent me the wrong one. After they did the research they sent me another one and it was the wrong transmission again. When I called they don't return my phone calls, when I finally got ahold of someone and had a problem they just hung up on me and switched me to another line to talk to another person. I left a bunch of voicemails begging for them to call me for five days in a row and they never contacted me. I do not recommend anybody to do any business with this company, if you do you'll be sorry take my word for it.

Date of experience: July 16, 2015
Washington
1 review
1 helpful vote
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I called the BBB this place is no gas please do not send your money I repeat it's a scam this bussiness been out of bussiness do your research and I contacted the police I suggest anybody who have fell victim to this company do the same. Go to IC3.gov

Date of experience: October 19, 2017
North Carolina
1 review
11 helpful votes
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Got Transmission is a scam business all the money Americans spend on taxes to support this country it is a shame that bussiness like Got Transmission are getting away with scamming Americans. Bussiness like this one need to be shut down and individuals prosecuted to the full extend of the law. They are a disgrace to our country. My wish is that they finally scam a person that has conections to lawyers that have the desire to put a stop to this. Iam a true believer in what comes around goes around. Got Transmission its coming! WATCH OUT!

Date of experience: December 27, 2014
California
1 review
13 helpful votes
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Very good
April 8, 2017

Got transmission on date they said it would b here! Installed it n it works perfect! I will recommend my friends to you guys! Thanks for all your help! Thanks again! Chris

Date of experience: April 8, 2017
North Carolina
1 review
1 helpful vote
Follow Calvin B.
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NO NO NO, DONT DEAL WITH THESE FOLKS PERIOD,,,,, unless you enjoy being played, i ordered trans last month,,, for a friend, so when i tried to call for a reply as to where is the trans,, i only get voice mail, S they set voice mail stating the same thing {we will send trans and tracking number} its not here as of today. HELP?... CAN ANY BODY HELP!

Date of experience: March 21, 2018
Florida
1 review
2 helpful votes
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SCAM
October 1, 2018

I feel that even one star is more than this company is worth. They took $585 dollars from me and no transmission was going to be delivered. I called and ask for my money back and they refuse to answer my phone calls or emails. My next stop is the BBB and a attorney. How can a company that is closed up continue to sell false products? WATCH YOUR SIX, BAD BAD COMPANY!

Date of experience: October 1, 2018
Arizona
1 review
2 helpful votes
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Beware, these guys are lialialiarliars N thieves.
They will hang up the phone on you if they do not have an answer to your question.
Rude and abrupt, when put on the spot. TOTAL RIP OFF.
SAVE YOR MONEY...

Date of experience: December 26, 2018
New Jersey
1 review
1 helpful vote
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TOTAL SCAM
July 31, 2018

THEY ONLY POST POSITIVE REVIEWS. THESE PEOPLE ARE NOTHING BUT A RIPP-OFF. THEY ARE NOT WORTH ONE STAR. CUSTOMER SERVICE IS A JOKE AND PRETTY COCKY WHEN THEY ARE ON THE PHONE. DOUBT IT WOULD BE THAT WAY IF IT WAS FACE TO FACE. I GOT RIPPED OFF SO DONT BE THE NEXT ONE. SAVE YOUR MONEY AND GO ELSEWHERE.

Date of experience: July 31, 2018

Overview

Got Transmissions has a rating of 1.3 stars from 72 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Got Transmissions most frequently mention customer service and credit card. Got Transmissions ranks 773rd among Auto Parts sites.

service
7
value
7
shipping
7
returns
6
quality
7