I ordered 3 of the same, 1 for me, 1 for my sister and brother. We use to be a family of 7 but now we have 4 Angels watching over us. My brother and sister were so thrilled with their gifts. Thanks
When looking for a gift for family and friends Gossby is the first place I go to. So far I have been very pleased with the quality, the appearance, price and how fast I receive my product.
I had ordered mug for fathers day. It arrived on time and it was beautiful. Better than I expected. The picture was so good that my husband found it hard to believe it wasn't his. Love it.
Thank you dear, Verena. Such wonderful and heartfelt cups! I hope that your husband enjoys having drinks served in the cup. Your feedback is our motivation to keep doing our job and continue to bring out the best products for you guys.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I am very happy with my latest purchase, everything I have purchased from Gossby is of excellent quality and has arrived in good time and well packaged they are so personal so glad I found them.
Hi Martin,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Loved the silkscreen print, but after washing before wearing and hanging dry; I wore the shirt and immediately noticed a big hole in the shoulder seam. Not thrilled about the rough fabric either.
Hi Janis,
I am Katie, from Gossby Wecare team. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you <3
I was very happy with how quickly I received the product I purchased and how quickly customer service got back to me when I had a question. Would order from them again.
Thank you for the kind words, Sunny! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I received my item and it is so scratched and blurry. Very disappointed to say the least. Also, the size was not what I expected. Mush smaller than the picture and ad.
Hi Robin,
I am Julie, from Gossby Wecare team. On behalf of my company, I'm sincerely sorry that you received the product in that bad condition. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. An email has been sent to you from wecare@gossby.com. Please check your inbox at your convenience. I am more than happy to make things right for you and look forward to hearing from you soon. Thank you <3
Love the products but a software glitch does not allow me to purchase gifts if I am in a country they don't deliver to - even though I want to send to places that they do!
Hello Bee,
Thank you so much for sharing your feelings and we are sincerely sorry for any inconvenience caused you. Your feedback is so valuable for us to bring a better experience to you. We are trying to improve this issue as soon as possible. Hope to have chances to serve you in the near future.
If there is anything further you need me to assist you with, please do not hesitate to reach out to us at wecare@gossby.com.
Have a nice day!
I bought 6 customized coffee mugs for my mom and her sisters for Christmas and you get alot of options to personalize and they came out amazing and VERY quick shipping! I will order again
I absolutely loved the blanket. Very soft the soloes are vibrant and the overall quality is fantastic. I added faster shipping do I could get it before Christmas and it made it perfectly on time.
Hi Stephanie, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
It's absolutely brilliant service and I love the products. Quick shipping and the products just looking amazing! I have ordered few times and they never let me down! Thanks
Hi Katalin,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
My order was done quickly and when I thought I had a problem with delivery the online staff was very quick and courteous to fix the problem. It was a real pleasure working with this company.
We are so happy to hear that you are satisfied with our product and service, Geraldine. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
We got so many compliments!. True to the size best quality and affordable prices with great deals. The material is soft and good quality! Thank Youu Gossby!
Such a lovely picture! Both of them look great with the shirts! Thank you so so much for sharing this sweet moment with us, Maskqueen C. At Gossby, we strive to provide excellent products and value for our customers. We will definitely keep working harder to improve our product and service quality!
Thank you for choosing Gossby, and we're glad you had a positive experience! If you ever need anything else in the future, feel free to reach out to us. We wish you all the best!
I absolutely love my sweatshirt! It is very comfortable, soft and so adorable. I cried when I received it because it was better than I had imagined! TYSM!
Thank you for the kind words, Candice! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
I was very impressed by the shirt I ordered. It was exactly the same as the one online. In the future I will not hesitate to order more. I will also recommend your company to my friends.
Thank you, Helen! This feedback has made our team sob all day! We are motivated by your words to do better and continue making meaningful products. Hope you have a wonderful time with your family members.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I bought 4 jumbo cups and the names were just as tiny as the little cups. Disappointing! I can't submit photos, gave the cups away for gifts at Christmas!
Dear Beth,
On behalf of the Gossby team, I sincerely apologize that you had an unpleasant experience with our company. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and your shopping experience with us is unexpected. To help us locate your order and make things right, could you please send us an email to wecare@gossby.com? We are looking forward to hearing from you soon. Thank you <3
I love the onesie I ordered, my niece is going to look so cute in it and the printing is magnificent. I love this and will probably order again if I have the need to do so
Hi Daniel,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you!
The item is lovely. The printing first class but the size is really the size of a large towel than a blanket. But bought as a gift and I'm sure she will still love it x
Hello Ann,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered 2 mugs as my friend and I were celebrating our 45th- friendship-anniversary. The mug was a big hit and we both will cherish our friendship every time we drink from "our" mug!
Hello Winnie,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Horrible response time. Still waiting 8 weeks for my purchase. 4 weeks after my order i received a back order email. 4 weeks after that i received a out of stock email.
Answer: No they scam half their customers so any good review is so they can keep scamming people
Answer: Although I was advised it would take a minimum of 2 weeks, perhaps longer as it was during the holidays, I actually received them in about a week!
Answer: Although the order was in US$, the product was delivered from New South Wales in Australia within 2-3 days. I'm not sure where the ceramic mugs come from, but the personalised pics and labels would have to have been done within Australia, to be delivered so quickly.
Answer: Either side but not both. There are two different designs.
Answer: Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails
Answer: Months if it does come only 50% of customers get there items
Answer: Hi Lorraine, thanks for reaching out to us. Our support team has sent you an email with the newest update of your order status. Kindly help us to check your email. Thank you so much
Answer: Hi Grace, thanks for reaching out. We're genuinely sorry for the inconvenience. Normally, you do not receive a confirmation email because the email address you put is incorrect, or simply because the order did not go through. Could you please give me some information so that I can locate your order? If you paid by Paypal, please give me the transaction ID/email address. If you paid by credit card, please let me know the order amount, date of payment, last 4 digits of your card, and your shipping address. Thank you so much and I'll wait for your response.
Answer: Hi Marilyn. If you have any concerns about your order, please contact us via wecare@gossby.com or support@gossby.com. We will check your order and assist you with your concern.
Gossby has a rating of 3.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gossby most frequently mention good quality and coffee mug. Gossby ranks 11th among Personalized Gifts sites.
Hi Laurie,
Thank you for sharing with us your satisfaction with your order. We're so proud that our product can bring lots of meaningful messages to our customers and to you particularly.
It's great to see our efforts reflect on you as our customer. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!