Was giving a invoice of amount charged then Gossby took extra money out of my card on top of invoice amount $40 EXTRA. They stole my money
Best cup I ever have loved it I highly recommended it's so adorable! Can't wait to take it to work!
Hi Martina,
We are so happy to hear that you are satisfied with our product. We do hope that you will enjoy a lot of great moments with it when take it to work <3
Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I would like to say I was very happy with my shipment I was worried it would not receive my order by Christmas but all I ordered was recieved
Hi Debra, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Fabulous product and great quality. Received order in 1 week. Love my cups. Would highly recommend!
Thank you for the kind words, Emily! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Livraison rapide, le résultat est vraiment super. C'est ma deuxième commande, jamais déçue. Un super cadeau je recommande.
Hello Sophie,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Answer: No they scam half their customers so any good review is so they can keep scamming people
Answer: Although I was advised it would take a minimum of 2 weeks, perhaps longer as it was during the holidays, I actually received them in about a week!
Answer: Although the order was in US$, the product was delivered from New South Wales in Australia within 2-3 days. I'm not sure where the ceramic mugs come from, but the personalised pics and labels would have to have been done within Australia, to be delivered so quickly.
Answer: Either side but not both. There are two different designs.
Answer: Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails
Answer: Months if it does come only 50% of customers get there items
Answer: Hi Lorraine, thanks for reaching out to us. Our support team has sent you an email with the newest update of your order status. Kindly help us to check your email. Thank you so much
Answer: Hi Grace, thanks for reaching out. We're genuinely sorry for the inconvenience. Normally, you do not receive a confirmation email because the email address you put is incorrect, or simply because the order did not go through. Could you please give me some information so that I can locate your order? If you paid by Paypal, please give me the transaction ID/email address. If you paid by credit card, please let me know the order amount, date of payment, last 4 digits of your card, and your shipping address. Thank you so much and I'll wait for your response.
Answer: Hi Marilyn. If you have any concerns about your order, please contact us via wecare@gossby.com or support@gossby.com. We will check your order and assist you with your concern.
Gossby has a rating of 3.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gossby most frequently mention good quality and coffee mug. Gossby ranks 11th among Personalized Gifts sites.
Hi Emma-jane,
I am Katie, from Gossby Wecare team. On behalf of our team, I am sincerely sorry for any negative experience you had with us. Please rest assured that we are legit and we do not steal your money.
To assist you further in this matter, I've sent you an email from wecare@gossby.com. Please check your inbox at your convenience.
I am more than happy to support you anytime. Looking forward to hearing from you soon.
Thank you <3