This was a Christmas gift for my daughter. She absolutely loved it. It came out exactly how we imagined it. Perfectly beautiful!
I received my water bottle.It took way to long to get. Doesn't keep water cold with ice. The bottle sweat's. Very disappointed.
Hi Teresa,
I am Julie, from Gossby Wecare team. I totally understand how disappointed you were when the product you've spent time for waiting does not meet your expectation.
I would like to take the opportunity to assist you further in this matter. Since I can't locate any order under your name here, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you.
Cheap sweatshirt. Very poor quality for the price you're charged. Vinyl didn't adhere, had to heat my own machine up to adhere.
Hi Sherry,
I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
Very prompt delivery, very happy with product, lovely gift, Highly recommend, Service was very good and helpful
We are so happy to hear that you are satisfied with our product and service, Sharon. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Definitely recommend shopping with them and Christmas list will be filled with them gorgeous results. Thanks again
We are so happy to hear that you are satisfied with our product and service, Stephanie. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
This are the most precious mugs. I recommend to my friends and to all you people who like to treasure memories like this one..
Hi Maydoli,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I have purchased a poster for myself and we love it, so we purchased another one just for my husband.
Hi Pamela,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I got a cup for Halloween and love it. Love how I can adjust the look and make it fit me. Love the site and the options that are there.
Hello Danielle,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Crappy its been a month. Took my money no product! Will not contact u bk! I spent hours trying to get money bk r my order
Dear Sir/Madam,
I am Katie, from Wecare Gossby team. On behalf of our team, I am sincerely sorry for all negative experience you had with us. The frustration you encountered is understandable and your shopping experience with us is unexpected. To help me locate your order and assist you further in this matter, could you please send me an email to wecare@gossby.com? I really do hope for having a chance to make things right and earn your continued trust. Please rest assured that I am always willing to support you as best as possible.
I am eager to hear from you. Thank you <3
Gave as gifts and they were a big hit! Everyone loved them! They are great gifts to give your special people.
We are so happy to hear that you are satisfied with our product and service, Susan. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you the
Slow delivery. Still waiting when i purchased it on January 6,2023, it is now February 14. Customer service is no help!
Hi, I am Amy from the Customer Service team of Gossby. Thank you for taking the time to give this feedback. On behalf of the team, I sincerely apologize for the experience with us. The frustration you encountered is understandable, to be honest. As I truly want to listen to your problem and make things right, could you please send an email to wecare@gossby.com so I can check and assist you further? I am more than happy to make things right for you.
Looking forward to hearing from you soon. Thank you!
When I click the icon in my email I always get something like Item no longer available. How can that be? I did not click an item. Lousy service.
Hi Ellen,
We are so sorry for any inconvenience caused you. To assist you in this matter, could you please let me know your location so I can check further for you? Or you can reach out to us at wecare@gossby.com. Looking forward to hearing from you soon.
Thank you <3
I bought 5 christmas mugs for my friends and they all loved them. The quality is great and the images are perfect, very high quality.
Hello Patricia,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I loved the mug i got my husband for fathers day and he did too - every time he looks at it he get misty eyes
Thank you dear, Ami. Such wonderful and heartfelt cups! I hope that your husband enjoys having the drink served in our cup. Your feedback is our motivation to keep doing our job and continue to bring out the best products for you guys.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
I ordered from 2 other companies same day have received from them. Also had to get in contact with them
I have now purchased two different styled mugs from Gossby, and have been extremely satisfied with both their appearance as well as function.
Hello Angela,
Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Very accurate to great workmanship
Very pleased. Love it so much. It was a mother's day gift and mom loved it too
Thank you
Aww so glad to hear that mom loved this mother's day gift. Thank you so much for sharing your feelings. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Excellent experience with Gossy. I would definitely recommend to others. Excellent product and delivery time frame.
Hi Desiree, thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for! Your kind words really lighten up our day! We wish you all the best things.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!
Blankets look nice and are a good quality. When I had a problem with shipping they resolved the problem with out incident
Thank you so much for sharing your feelings, Sherry. Hope you guys will have lots of great moments with the item and we look forward to serving you for many years to come.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Great product, arrived on time and as described online. Being able to personalise was a great touch. Postage was a steep though.
Hi Lee,
We are so happy to hear that you are satisfied with our product and service. Hopefully, we can be a companion in years and your cooperation is greatly welcomed all the time.
And don't forget to check out our community here: https://www.facebook.com/groups/gossbybuddies
To interact with us and other customers in a more intimate way and share meaningful moments.
C ya!
Answer: No they scam half their customers so any good review is so they can keep scamming people
Answer: Although I was advised it would take a minimum of 2 weeks, perhaps longer as it was during the holidays, I actually received them in about a week!
Answer: Although the order was in US$, the product was delivered from New South Wales in Australia within 2-3 days. I'm not sure where the ceramic mugs come from, but the personalised pics and labels would have to have been done within Australia, to be delivered so quickly.
Answer: Either side but not both. There are two different designs.
Answer: Really easy until they refund you with the 100% refund guarantee that is a lie and they partially refund you then stop replying to your emails
Answer: Months if it does come only 50% of customers get there items
Answer: Hi Lorraine, thanks for reaching out to us. Our support team has sent you an email with the newest update of your order status. Kindly help us to check your email. Thank you so much
Answer: Hi Grace, thanks for reaching out. We're genuinely sorry for the inconvenience. Normally, you do not receive a confirmation email because the email address you put is incorrect, or simply because the order did not go through. Could you please give me some information so that I can locate your order? If you paid by Paypal, please give me the transaction ID/email address. If you paid by credit card, please let me know the order amount, date of payment, last 4 digits of your card, and your shipping address. Thank you so much and I'll wait for your response.
Answer: Hi Marilyn. If you have any concerns about your order, please contact us via wecare@gossby.com or support@gossby.com. We will check your order and assist you with your concern.
Gossby has a rating of 3.5 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gossby most frequently mention good quality and coffee mug. Gossby ranks 11th among Personalized Gifts sites.
Thank you for the kind words, Nerrisa! We’re so happy that our products can bring you joy and happiness! We’d love to continue providing great service to awesome customers like you. Thanks again!
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!