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Goldbelly

How would you rate Goldbelly?
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Virginia
1 review
0 helpful votes
Follow Brookdale L.
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Online Ordering process, your follow-up when I had a question. Your website with the appealing and informative photos of your products.

PS I saw the interview of one of the owners on CNBC. He spoke about his sadness of having to lay off workers from his restaurants due to the virus, and that he continued to operate this business. I thought it was a good way to support your employees, and am glad I ordered. The two cheesecakes were for a gift for employees of an assisted living center in Liverpool, NY (Brookdale) where my mother is a patient. I still have not heard anything back from the Brookdale Liverpool employees, but hopefully they loved your chocolate cheese cakes. All the best!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
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Very good selection of great foods; arrives on time and for the most part in good condition. I did have
Muffins delivered that were all broken into crumbs due to poor packing. A complaint was made and
A new order was sent to me.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was faster than anticipated + the kit was well received as a gift. Surpassed expectations of quality & will definitely be utilizing this service again. The recipients have also mentioned that it was such a positive experience as they miss going out to dinner, this really went over well. Thank you!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The Lithuanian apricot napoleon? Everything! I served it to my bridge club. I put each slice in a pool of lightly whipped cream on which I sprinkled bits of candied ginger. Best dessert every. Please tell the Lithuanian bakery how wonderful this pastry is.

Date of experience: December 24, 2019
Virginia
3 reviews
0 helpful votes
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The cake/pie came delivered perfectly
March 22, 2020

The cake/pie came delivered perfectly. Still had some dry ice. The flavor was phenomenal definitely chef quality. Everyone was pleasantly surprised. Definitely a must have next year. Thank you so much for making an occasion even more wonderful. Will definitely tell others about you.

Date of experience: March 22, 2020
Virginia
1 review
0 helpful votes
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Dry ice was melted, however, cheese cakes arrived frozen. Both were packaged well in container and all seemed like they had a great trip.
Shared with our guests and could not believe how great they were! Such a delight to have delivered. Thank you

Date of experience: June 14, 2020
Virginia
1 review
0 helpful votes
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My order arrived exactly how described
June 18, 2020

My order arrived exactly how described. It was packed well and delivered on time. This was a cake from Carlo's, which are so beautiful. I anticipated some degree of imperfection, but no! I was so pleased! Well done! Delivery/shipping notifications were timely and easy to track. Thank so much for helping make this very special occasion that much better!

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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It was delivered when stated
August 2, 2020

It was delivered when stated. I like having the pan to scoop out the portion guessing what made a whole cake was very convenient. There was a lot of crab meat. It baked up beautiful with added seasoning. I will be ordering this again in another couple of weeks for my birthday.

Date of experience: August 2, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 10, 2020

Everything went well. Easy to order, product was as described. Good packaging (dry ice) and especially good delivery. Crab cakes arrived on the date as listed. First time ordering and will do it again.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything from packaging to delivery
March 15, 2020

Everything from packaging to delivery was great, but the cherry cheese pie was so Awesome! Delicious and can't wait to order again! I saved my daughter a piece as she loves cheese pie! Yours is perfect and highly recommended! Wish i lived right on your street! YUMMY! Not

Date of experience: March 15, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 9, 2020

Easy to order. Arrived on time. Delicious! Brought back memories of my beloved Welsh grandmother. Just last summer a cousin and I were saying we wished we could have someone deliver Welsh cakes to us. What more could I ask for? Thanks so much for this wonderful treat!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
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They are absolutely gorgeous
December 25, 2019

They are absolutely gorgeous. So beautiful you can't help but want to eat one which is just exactly what I was looking for. The flavor over the moon! Absolutely delicious each and everyone. I liked everything about the product.

Date of experience: December 25, 2019
Virginia
1 review
0 helpful votes
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Ordering was easy; tracking was accurate, delivery was on time. We received one incorrect item and were able to remedy the problem via email in a very efficient and pleasant manner.
We have already placed another order. Great website.

Date of experience: June 16, 2020
Utah
1 review
6 helpful votes
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Spoiled lobsters
January 4, 2021

Lobsters arrived spoiled this summer. They agreed to a credit which was never applied to my account - it apparently went to the gift giver. Will not honor a new order since it's 100 days past not 90. They will not answer the phone or return an email. Maybe this is on me but I suggest avoiding. My personal feeling is that I had a ruined birthday dinner and significant aggravation. Worst gift ever.

Date of experience: December 5, 2020
Shannon W. Goldbelly Rep
over a year old

Hi Edward,

We're so sorry for the complications with this order. We appreciate you giving it another try with the reshipment we set up. We hope the order was enjoyed much more the 2nd time around.

Virginia
1 review
0 helpful votes
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Easy to order, delivered on time, I ordered for me, my mother in law and mom for mother's day. Everyone loved it. Especially nice to be able to share some love via good food, while everyone is social distancing.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I sent a birthday treat to my brother in
July 7, 2020

I sent a birthday treat to my brother in Virginia but then he got trapped in Maine! Your team was on it and helped change the shipping address! He was stoked to receive his New York brunch! Thank you!

Date of experience: July 7, 2020
Arizona
1 review
19 helpful votes
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Don't order anything from these people. Worst customer service I have ever experienced. They upsell you for guaranteed delivery, don't deliver the product you pay for on Valentines day, then tell you to read their shipping policy when the fruit arrives a week late, and rotten. Unreal. This is of course, after you talk to their customer service with template responses for 2 weeks. Absolute garbage pile of a company.

Goldbelly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
Virginia
1 review
0 helpful votes
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Pies were great
May 14, 2020

Pies were great. My father used to bring home meat pies from Paterson NJ back in the early 1980's. This was a nice reminder of the past. Yes, I will more than likely buy again. All tasted great and were easy to prepare.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake slices arrived on time and in perfect condition. I was very pleased since it was delivered to my Florida friend and our weather has been hot! She let me know right away that the cake is delicious and will be enjoyed!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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I sent this as a Birthday gift to my adult son.
It arrived on time, as promised which happened to be the day of his BD.
He was surprised, enjoyed them.
Really clever especially this time of summer when you cannot send chocolate.

Date of experience: June 20, 2020

Overview

Goldbelly has a rating of 3.4 stars from 25,799 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Goldbelly most frequently mention perfect condition, customer service and time delivery. Goldbelly ranks 1st among Food Delivery sites.

service
125
value
119
shipping
123
returns
96
quality
108
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