• GoGetGlam

Overview

GoGetGlam has a rating of 1.56 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. GoGetGlam ranks 1258th among Women's Clothing sites.

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How would you rate GoGetGlam?
Top Positive Review

“Love”

Sasha S.
3/3/17

Loved my tapestry from go get glam. It's looks amazing in my room. I can't wait to get another for my office!

Top Critical Review

“NO PROOF OF GIVING TO CHARITY - STATES THIS ON THEIR WEBSITE - HUGE RIPOFF”

Jeryl B.
1/5/17

Order 8318 - was a $33.37 purchase that I tried multiple times to cancel within one hour after I placed it without success - cannot get through to their cust service no answer, left 2 vm, 2 texts to cancel w/o response - got return label and was refunded only $17.42 - HUGE ripoff - says they give to charity then I need a receipt so I can write this off on my own taxes - does not show on purchase or refund -

Reviews (9)

Rating

Timeframe

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Thumbnail of user joec254
1 review
0 helpful votes
April 29th, 2018

Purchased a mirror for my child's nursery. The product purchased is not in question, as it was as detailed on the site. However, the wait time for the product and lack of communication were beyond unacceptable. It was purchased on February 19th with 7-10 day free shipping. Days, weeks, and even a month passed and calls, texts, tweets, emails, and voicemails were all disregarded. Once I finally received an email back, I was told that the company moved and things were a little unorganized. As a token of good faith, I was told that I would be presented with a gift certificate in hopes I would give them another chance. The product did not come when it was expected. I received another email that (I assume) the owner was on maternity leave and their assistant had not followed up and sent is as intended. All in all it took just shy of two FULL months. Once it was received, there was no good faith gift certificate. Emails again were not answered. In order to get my initial emails answered, I had to contact the Better Business Bureau and NYC NBC Investigative Reporter Linda Baquero. I have a newborn at home, but yet I had to waste countless time calling, writing emails, and getting an investigative reporter just to get an answer on where my product was and when it would arrive. That is time I could have spent with my family or getting adjusted to my new life and schedule. I understand and always support small businesses, but cannot look past the sheer disregard for paying customers. My money was withdrawn within one day of purchase and I was ignored for 6 weeks. Shameful. Think twice if you want solid, credible service.

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From the business

Womens Apparel, Boho, Bohemian, Plus-Size Dresses, Gypsy, Unique Gifts, Designer Flash Sales, Home Decor, Apartment Style, NYC Based Boutique.

Company Representative

Thumbnail of user grettas
Gretta S.

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