Glyde

My husband and I switched services, so we bought two phones through Glyde. When we received our phones, all was well... at first. About four or five days after getting my phone, it turned off. I tried turning it back on, but it stayed off. Then, I tried plugging it in to see if it had died. The phone remained off all day and all night. My husband and I tried everything to turn it back on, but it remained off. I got on the Glyde website so that I could contact someone about returning the phone. I found out that there is a 48 hour exchange policy. I sent an email expressing how frustrated I was, meanwhile, my husband ordered me a new phone. I received a reply about the problem I was having. The woman told me that they would make a one time exception and offer me a refund if I returned the phone. I was thrilled. I waited for my new phone and the box kit I would return the old phone with. I received them both on the same day about a week later. So, that means I was without a phone of any kind for a week. When I tried to activate my new phone, I was told that I couldn't since the ESN number was active on someone else's account. I got online and emailed Glyde about the issue. I was told they would contact the previous phone's owner. Two days have passed. I have yet to hear back. I have emailed Glyde two more times, but have had no answer. I still have no working phone to use. I would not recommend Glyde to anyone.

I ordered my phone April 5th 2015, seller did not receive shipping kit until the 11th, when i first clicked purchase they said the phone should get to me on April 14th, well it is the 13th and as far as my knowledge the seller has not even shipped it off yet. The status still says the seller has received the the shipping kit. I've spent too much money on this phone for it not to get to me in a timely fashion, nobody should have to wait OVER A WEEK to receive anything, if it was coming from out of the country I could understand. After this purchase If i even receive anything. I WILL NOT BE DOING ANYTHING with this website again.

I ordered an Apple iPad2 over a week ago with an estimated delivery date of 3/19/12 according to the delivery confirmation email that I received on Saturday - 3/17/12. Everything seemed fine until I NEVER GOT MY ORDER. It is now Friday, 3/23/12. I emailed the orders department repeatedly to inquire about my shipment status. The last response I received just said that this non-delivery problem was a very rare situation without offering any more information as to when I would get my package. I had to call USPS myself repeated only to find out that my package is being returned to the sender now - WHAT (no reason given)?

The heartbreaking thing for me is that this was for my 9yr old daughter who has been anxiously waiting all week for her iPad. I called Glyde (only after my bank gave me their number - *******262) and got a recorded message saying that if I left a message they WOULD NOT return my call. WHAT AGAIN?

I've never had such a problem with ordering anything online (& I order quite a bit). Glyde.com is crappy!

Due to Glyde.com's extremely poor service, I have just filed a claim with my bank to have my money returned to me - ALL OF IT!

Bought Galaxy S10 on Glyde. I had Good Prices & Check out experience was Smooth. Planning on selling there as well

Sold 4 phones on Glyde. Three of them went quite well. The last one it took 2.5 weeks to receive the shipping box. That can't happen.