website thubmnail of Glyde

GlydeReviews 922

3.3
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Glyde Reviews Summary

Glyde has a rating of 3.3 stars from 922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glyde most frequently mention great experience, video games and shipping box. Glyde ranks 6th among Mobile Phones sites.

Massachusetts
1 review
0 helpful votes
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Quick and Easy
July 18, 2015

It was just like their description. List your item using their recommended settings- it sold within a few days. The shipping materials arrived a few days later and I sent out my item. Then a few more days and the money was in my account. I wish I had more items to sell!

Date of experience: July 15, 2015
Massachusetts
1 review
0 helpful votes
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One went well... One didn't...
July 18, 2015

Offerred 2 phones on Glyde, easily cleaned hard drive, and sold both. The first... no problems... The second was rejected by buyer. The word "damaged" in the explanation for the rejection, but I could find nothing wrong. I will try again with a third extra phone, but would have appreciated a more detailed explanation.

Date of experience: July 15, 2015
Ohio
1 review
0 helpful votes
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Great Service
July 18, 2015

Got more for my phone than I would anywhere else! Total process took about a month but I had one buyer back out.

Date of experience: July 15, 2015
Colorado
1 review
0 helpful votes
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Easy and convenient
July 18, 2015

I loved how you can set your own price and how easy and friendly Glyde is.

Date of experience: July 15, 2015
Arizona
1 review
0 helpful votes
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Best site to sell your phone
July 18, 2015

I researched 8 different websites to sell my phone and Glyde offered over $100 more than all other websites. It was the easiest sell I've ever made. A couple of clicks on the site, boom! I've got a pre-labled box on my doorstep, I pack and drop the box off at a random USPS receptacle, and I've got my money in my bank account within a week. I even got a very convenient and not-at-all-annoying text when I forgot to check my email to verify my sale. I'm now about to upgrade again because I know that getting rid of my current phone is too easy and I can get the most money back for it.
I LOVE GLYDE.

Date of experience: July 15, 2015
California
1 review
0 helpful votes
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It sold.
July 18, 2015

Nothing much to say, site delivered on what it advertised.

Date of experience: July 15, 2015
District of Columbia
1 review
0 helpful votes
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Great Experience
July 18, 2015

Glyde makes the selling process a breeze and offers more profitable prices than any competitors. Don't sell your used electronics and games anywhere else!

Date of experience: July 15, 2015
New York
1 review
0 helpful votes
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Great experience - simple and efficient
July 18, 2015

The process for selling my old smartphone was just as promised, and I got much better price than I would have if I sold it through some other "cash for phones" site. Thanks!

Date of experience: July 15, 2015
Georgia
1 review
1 helpful vote
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Exactly as described
July 18, 2015

Everything went exactly as described. I would my only reason not to provide 5 stars was the time involved. It took two weeks for the entire process which seemed a bit longer than necessary.

Date of experience: July 15, 2015
Virginia
1 review
0 helpful votes
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Well done
July 18, 2015

I happy to have sold my item on glyde everything was legit.

Date of experience: July 15, 2015
Texas
1 review
0 helpful votes
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Simple Process
July 18, 2015

Using Glyde was incredibly simple. Posted my phone, once it was sold I was shipped a well-padded box, slapped the label on it, and waited for my money.

Incredibly simple. Stress free. Easy Money.

Date of experience: July 15, 2015
Georgia
2 reviews
7 helpful votes
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Glyde couldn't have made it easier to sell my cell phones and ipad... I got more than twice the price that any of the other sites were paying... all I had to do was list it and they did the rest... I will recommend Glyde to anyone who wants to get rid of their devices
Great experience and obviously I'm very happy

Date of experience: July 15, 2015
Michigan
1 review
0 helpful votes
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Easy to Use
July 18, 2015

This website was very easy to use and helpful for selling my phone. The instructions were clear, the packaging kit made it very easy to package up the phone and send it out, they kept me updated on my sale, and the proceeds were deposited into my account within the time frame they promised.

Date of experience: July 15, 2015
Virginia
1 review
0 helpful votes
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A great Experience
July 18, 2015

From start to finish: a great experience with our 2 phones sold on Glyde. Will do it again soon. Thank you!

Date of experience: July 15, 2015
California
1 review
2 helpful votes
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I started the process of ordering in iPhone at the end of May - it took OVER 4 weeks to receive the phone, and it didn't work. Tried to work with Apple and AT&T to get the problem solved, but phone did not work.

So, they sent me packaging to return the phone - which is nice - and I sent the phone back - and did receive immediate credit.

In the meantime I ordered a second phone (only because there are 6 of us and I can't afford brand new phones). Again, took OVER 4 weeks to receive - got it today - and it is REALLY BROKEN. It actually has something broken inside of it and it makes a noise when you move it around. Again, did our best to work with Apple & AT&T to make the phone work and they all but said - the phone is "crap". This one is actually in worse condition than the first one.

So, I am now TWO MONTHS into using Glyde.com to get a reliable used phone and I still don't have one. Oh! And now I have to pay 1/2 of the shipping to send this garbage back to the seller.

STAY AWAY! HUGE WASTE OF TIME.

Date of experience: July 10, 2015
Texas
1 review
1 helpful vote
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I purchased a game on 6/20 and was supposed to recieve it around the 29th. Now it is the 30th and my game has not even been SHIPPED by the seller. They have had the shipping kit for days now with no sign of them bothering to send it. I tried to contact glyde through their email but have had no reply except for an automated message and they have no information on their FAQ about a shipping deadline for their sellers.

In fact, I ordered another game off of the amazon marketplace for cheap on the 28th and it is going to arrive tomorrow. I paid $2 for shipping, less than glyde and weeks faster. I would cancel the order on glyde and buy the game off of amazon but I would still have to pay for the shipping since the kit arrived at the seller's. I had high hopes for this website and i'm disappointed to say that it's an overall substandard and unreliable service.

Date of experience: June 30, 2015
Texas
1 review
2 helpful votes
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Ordered an iPhone a few days ago and everything was fine. However glyde charged me for a phone I don't have. Then the seller change their mind and cancelled! So glyde took it upon themselves to take more money from my account and buy me another iPhone from the site. Now glyde has taken out over $400 from my account. I emailed them but now they have my bank information... They didn't even ask if I wanted the other phone they just assumed. I feel unsafe at this point and will go to my bank today to see what can be done. This site is a scam and I will be removing my information and deleting glyde indefinitely.

Date of experience: June 26, 2015
Andrew W. — Glyde Rep
over a year old

Hi Patrick. Thanks for writing here. We can help clear up the first cancellation and charges. Please email us at service@glyde.com. It is likely that the pending charge on the first, cancelled order just needed 2-3 business days to be removed by your bank. We can also cancel the match with the second seller, if you do not want that phone. Thanks again and we apologize for the mistake.

California
1 review
5 helpful votes
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Buyer beware
June 26, 2015

I bought an iphone 5s from glyde. It seemed to be working well within their 72 hour return window but a couple of weeks later the camera starting taking cloudy pictures. I took it to the apple store and they told me the lens in the phone wasn't original and they would not touch it. The phone was supposed to be in "excellent" condition. Glyde doesn't seem to care about customer complaints. I will not buy from Glyde ever again.

Date of experience: June 23, 2015
New Jersey
1 review
4 helpful votes
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Why the wait?
June 19, 2015

Very disappointed with turnaround. Seller has had shipping kit for days. Not shipping product for some reason.

Date of experience: June 16, 2015
Andrew W. — Glyde Rep
over a year old

Hi David. Please let us know about this order through service@glyde.com. We can email the seller with a shipping reminder right away. If they cannot fulfill their sale, we can help connect your order to a new seller. Thanks for ordering on Glyde and very sorry about the delay.

Texas
1 review
1 helpful vote
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I purchased an iPhone 6 from glyde and received an email stating there were questions I must answer before the order could be processed. I wasn't comfortable with the questions they wanted answered so I chose to cancel the order. A manager named Julie emailed me explaining why the questions needed to be answered and I declined. After that I never received a response back after numerous emails followed. Worst customer service ever and they don't care at all. Never been scammed until now and it sucks. Don't purchase anything from the pos website.

Date of experience: June 11, 2015
Andrew W. — Glyde Rep
over a year old

Hi Jack. I'm very sorry about the frustrating experience. We ask verification questions for purchase as a protective measure to make sure you are you and that the purchase is not fraudulent. It is perfectly fine to decline to answer these questions. If you have declined to answer these questions, your pending charge is voided and we do not charge you for the order. So any charge your saw should be removed by now. If you have any questions, please reach back out to us at service@glyde.com. Thanks again.

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