Glyde Reviews Summary
Glyde has a rating of 3.3 stars from 922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glyde most frequently mention great experience, video games and shipping box. Glyde ranks 6th among Mobile Phones sites.
I placed an order for an older game, that was selling for about $16.00. Used a card I use for all online transactions. Next day I get a message from Glyde saying my account has been placed on hold. I contacted them, and was told via email that they use a third party software that flagged my account as suspicious, and the canceled the order and said I would not be able to use their site.
I then asked that they please verify that they have removed my personal and billing information from my account, as I cannot access it with the account on hold. They have refused to respond.
My personal belief is that this is there way of handling a transaction that they no longer have to be sold that is being listed.
My experience makes the site feel very untrustworthy, negligent, and they have no desire to provide any form of customer service or support.
Never had an issue before. Use them at your own risk. Seems to have very fradulant business like practices.
My girlfriend tried buying a phone on here, and as with some other reviewers, she got an email stating they were suspicious of fraudulent behavior, and the transaction was put on hold. I then tried to buy a different phone for her, and I got the exact same automatic email. I think this site is a scam, and I wouldn't waste your time.
Hi Newton. Thanks for writing to us here. We were able to re-open your account and solve the credit card issue. However, you have asked us since then to close each of your accounts. We have done so now. If you have any follow up questions, please just let us know at service@glyde.com. Thanks.
This was the easiest procedure/transaction in the history of procedures/transactions! Everything went smoothly and efficiently. Couldn't be happier!
Thank you!
Apparently Glyde has faulty fraud detection software and has now flagged my account. I find it almost funny as my credit score is 830! It is so ridiculous that you cannot talk with a person, almost as bad as ebay! No real customer service!
Hi Marie. We followed up via email and messages. We solved the issue with your payment method and have the account back open now. Please let us know if you have any further questions at service@glyde.com. Thanks again.
Glyde got our three phones and after some pushing paid us on two. All were sent at the same time to people who bought them.
We sent an email and reviewed on SiteJabber. We emailed them through the site on Aug. 6 and they sent an auto response on same day stating: "A real person will follow up with you..." NEVER HAPPENED. They are liars.
Now we are two weeks later and still nothing. Beware there will be no way to contact a human there. For all we know they are in Eastern Europe using proxy servers to take money from people. Jerks and losers one and all.
Well finally someone has contacted me and i am awaiting a return kit. So we will see but this is a horrible site. You would think after all these negative reviews this company would stop scamming. Its just not good business at all and they dont seem like there worried about making there name better at all. They really need a phone and respect for people i bet they have a list a BBB of bad $#*! complaint! This is really sad
Hi Melissa. Again, I am very sorry to hear that the seller listed this phone as a Sprint device. We have followed up with you via email, and started the full return and refund process. Please let us know if you have any questions there about the return. Your shipping kit appears to have been delivered today (8/4). Once that phone is delivered back to the seller, your refund will deposit to your card.
Ordered my phone there after a week of no further updates I tried contacting them till I got a respond back and forward bla bla bla... Bottom line I disputed the charge and warning your guys stay as far as possible, they seem to be crooks.
Hi Sam. Thanks for contacting us here. I am very sorry to hear about the disputed charge and delayed response. Can you tell me the order number here? I can look into the details of this order right away and see if it was cancelled or delayed for any reason. Thanks again.
I ordered an iphone 5s from glyde because it was a great price.
I ended up having to wait for a week and a half to get the phone and then when we took it to the AT&T store to get it activated, IT HAD BEEN REPORTED AS STOLEN!
You can imagine how the people at the store looked at me.
They don't even have a phone number you can call to help you get it figured out.
Really bad!
Hi Scott. Thanks for contacting us about this. I can help you get a full return and refund for this device. Sellers who list their phones on Glyde are given strict instructions to deactivate properly before shipping. If they forget to do this, the phone can sometimes be flagged as stolen. Whatever the case, we will remove the seller and get a return started for you. Just message me the order number here or email us at service@glyde.com with the order number. Thanks again.
It has now been six days and I still have not gotten paid I will never use this site again and I recommend that you don't also unless you're willing to wait quite some time for your money
Hi Adrian. I am sorry to see that this shipment ran into a delay due to the buyer's address. I see that it was returned to Glyde and we have re-shipped it to the buyer now. It should only be 2-3 more days before they receive it and have a chance to inspect. If all is well, your proceeds will deposit in the next few days. Again, very sorry about the delay. Please let us know if you have any follow up questions with an email to service@glyde.com. Thanks.
This site is sweet, it gives people the opportunity to get rid of the games they do not want, and/or buy used games at great prices. I have used the site for buying and selling and the entire process is very easy to use.
This was the first time I used Glyde after selling my last 3 phones on other resale sites. Glyde couldn't have been easier. While there was no guarantee initially, the offer prices were well above all other sites. The sell occurred quickly and the shipment box included everything. Quick and easy, I would definitely recommend Glyde.
Sold my iPhone. Good and simple communication and instructions, no surprises.
My broken phone sold for $76 in less than 24 hours when others stores said it was worthless. I got my kit in the mail, sent it off and got paid a few weeks later. Not bad, Glyde. Not bad.
After researching different sites to sell our iPhone 4s''s, I chose Glyde. Registration was easy. Everything was explained clearly. The whole process from listing the phones to transferring the funds to our bank account took about 3 weeks. We netted much more than other sites. Very, very happy with Glyde and recommend it strongly.
Very easy process. I had heard about Glyde on a news segment and was curious how it worked. I was surprised to see how much my phone was worth. I was even more surprised the phone once listed sold in less than a day. I received a box in the mail ready to send to the buyer, they even included tape to seal the box. Within days I got an email that the money was in my account and ready to transfer. I would definitely recommend Glyde
Within a week of posting my iPhone on Glyde, my iPhone was sold and in less than a week my money was deposited into my account. Now how much faster can you expect this kind of service?
Its eBay without the hassle. You get more cash back and have less to do, it's a no brainier.
Quick, hassle free, and convenient! Really enjoyed the updates on what stage my order/delivery was at.
I've never experienced easier tools before. No pictures to take no descriptions just grade your product based on easy to use tools. What could be easier. Through your old device on eBay and not get top dollar? The shipping box with the pre-fit foam piecE of cake. Love it!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sean. I am sorry to hear about the credit card issue and the account hold. We tried to get in touch with you via messaging here. If you can let us know through that private messaging feature what the order number was or the name on the account, we can check on that order and see why it was held up. Sometimes it is simply an error in the billing address or CVV number. We apologize for the extra hassle. Thanks.