Glyde

I sold four devices on Glyde in less than a month. All sold very quickly after they were listed, and went smoothly. However, only three were actually listed until I had one successful complete transaction. The fourth item showed no indication of not being listed except that it showed up as out of stock when being searched from the buy perspective. I emailed support, and they explained that it would list once I had a successful transaction. I wish there had been some indication that it wasn't listed yet.

Terrible experience. This website is sketchy. First they don't have a phone number. Second, they take forever to respond to emails. Third, it took me SIX ORDERS to finally get one the seller didn't cancel. When I got the iPhone(it took 2 weeks) the seller had activation lock on it so it couldn't be activated,

I would never ever buy off this website it is beyond sketchy. How can you have SIX ORDERS cancel? Then not be able to call them.

Terrible company.

This site is legitimately a scam. No, you will not receive money for the phone or it will not be the amount that they told you. I sent a 3 day old, never used phone that was in perfect condition. Not a single scatch or blemish. First, they lost the package and after numerous attempts to contact them they replied a week later stating that the buyer received the package and stated that the phone was scratched and dented. Customer service deducted $30 from what I would receive. I accepted due to the fact that I was sick of trying to reach out. To this day, 3 weeks later, I have received no payment and have not received any reply so regarding payment from customer service. This site is a scam! I am also taking Glyde to court for this inconvenience and I will follow up with the results.

"I had a similar experience as everyone here. I purchased a iPhone 5S and when I received a package not only was there NO phone inside but also a random charger that did not even belong to an iPhone.

When I contacted their "customer service", which was done via email since they have no phone number, I received no apologies or acceptance of responsibility on their end. Only that I need to send the seller back their item... which was incorrect to begin with. They charged me for the return package to the seller too, which was an extra "f-you" to me from them.

To make a long, frustrating, infuriating story short: after countless, pointless emails from their "customer service" named "frank", I received no explanation, no apology and no indication of what the hell happened or where my refund was. The dispute is now in the hands of my bank and I never thought I'd be so thankful to have a bank finally doing something for their customers.

AVOID THIS COMPANY!"

Like many others (wish I had seen this before bothering with Glyde!), I placed two orders for 2 Kindle e-readers. After several hours, I received notice that my account was on hold and the orders canceled. I got an email saying that my account was flagged with a fraud detection system and I would not be able to use Glyde. I have excellent credit and have never had any issue like this before. I can only guess that they run some sort of credit check and since I have a freeze on our credit, it would not allow them to see it and they decided they don't want the business. Good riddance. Avoid the hassle and skip this company and site.

It seemed to take a very long time for Glyde to send the package to the seller (almost two weeks). The seller sent the item and it was received within a few days. The Note 3 was perfect and almost like new (had I not found the old SIM card when I was inserting my own, I would have thought it was new). Very happy with the entire transaction and have told anyone who would listen that this is the way to go!

Placed an order for an iphone. After one week I emailed customer service and it was on hold pending more information on the credit card I used to pay. Waited another week and when I emailed customer service again I received this email from Julie the Manager at Glyde. Thanks for nothing Julie. I paid for an entire month of cellular service waiting for this phone to arrive. After the threat from Julie the manager at glyde to put my account on hold, I will NEVER again do business with Glyde. Buyer beware!

"As previously indicated, I have re-opened your account, but please be sure to review your information before placing another order.

I should let you know that if you continue to experience issues with your credit card, we will have to put your account on hold again.

Julie
Manager
Glyde Customer Service"

After selling my phone I did not get any notifications or payment, so after a week I decided to contact Glyde. However, it's almost impossible to contact Gylde, it took them almost a week for them to return my email and fb messages. Also they did not even apologize for their transgressions. It took about 3 weeks after the sender receiving my phone to get my payment, must I remind you it's supposed to be 3 days. Customer service is the worst I have ever seen.

I also received a device with terrible battery life. Ordered an iPhone 5C supposedly on excellent condition. I used it for a about a week and started to notice that the battery would drain really quickly. One minute it's fully charged, the next it's about 50%, then dead the next minute. I even emailed customer service about the issue and was told since the buyer acceptance period has passed the seller has been paid. They encouraged me to relist the item. Why would I relist it?! I need a working phone. Not giving them my business ever again. I probably would've found a better phone on Craigslist. SMH.

The phone I purchased for my wife had some issues with the camera. It is not reliably working and she still is having to ask me to take the picture with my camera for her. I tried contacting Glyde and was never contacted back. Disappointing.

Please don't "sell" your phone-or anything else for that matter-on this site. Everything takes 3x as long as they advertise that it will. Trust me. I sent off my iPhone which was in excellent condition (no scratches), only to have it rejected by the "buyer" because of a so-called giant scratch on the glass which would supposedly catch a fingernail. If the scratch is indeed there now, I can assure you that it wasn't when I shipped off the phone. This was several weeks ago, mind you, and I still have neither my phone back nor my money. I should have just traded it in at the Apple store or used Amazon. Never again Glyde, never again. I wish I had never met you.